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Exploring Marketing Research 11th Edition Barry J. Babin - Test Bank

Exploring Marketing Research 11th Edition Barry J. Babin - Test Bank   Instant Download - Complete Test Bank With Answers     Sample Questions Are Posted Below   True / False   1. The focus of qualitative research is on producing "numbers" that can be used in statistical tests.   a. True   b. False   …

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Exploring Marketing Research 11th Edition Barry J. Babin – Test Bank

 

Instant Download – Complete Test Bank With Answers

 

 

Sample Questions Are Posted Below

 

True / False

 

1. The focus of qualitative research is on producing “numbers” that can be used in statistical tests.

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   Qualitative marketing research addresses marketing objectives through techniques that allow the researcher to provide elaborate interpretations of marketing phenomena without depending on numerical measurement.
POINTS:   1
REFERENCES:   Introduction: What is Qualitative Research?
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:23 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

2. Qualitative research is subjective in the sense that the researcher must extract meaning from open-ended responses.​

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Introduction: What is Qualitative Research?
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:26 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

3. Quantitative research is especially useful when it is difficult to develop specific and actionable decision statements or research objectives.​

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   This is a situation in which qualitative research is useful.
POINTS:   1
REFERENCES:   Introduction: What is Qualitative Research?
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:28 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

4. Quantitative research uses empirical assessments that involve numerical measurement and analytical approaches.​

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Contrasting Qualitative with Quantitative Methods
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:30 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

5. Qualitative research is objective.​

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   Qualitative research is subjective.
POINTS:   1
REFERENCES:   Contrasting Qualitative with Quantitative Methods
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:32 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

6. Qualitative research is cheaper than quantitative research.​

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   This is not necessarily so. Although fewer respondents have to be interviewed, more researcher involvement in both the data collection and analysis can drive up the costs of qualitative research.
POINTS:   1
REFERENCES:   Contrasting Qualitative with Quantitative Methods
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:34 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

7. Quantitative research is used most often in exploratory research.​

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   Qualitative research is most often used in exploratory research.
POINTS:   1
REFERENCES:   Contrasting Qualitative with Quantitative Methods
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:36 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

8. Concept testing is a type of exploratory research.​

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Qualitative Research and Exploratory Research Designs
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:37 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

9. Anthropology represents a philosophical approach to studying human experiences based on the idea that human experience itself is inherently subjective.​

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   Phenomenology represents a philosophical approach to studying human experiences based on the idea that human experience itself is inherently subjective and determined by the context in which people live.
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:39 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

10. Hermeneutics is an approach to understanding phenomenology that relies on analysis of texts in which a person tells a story about him- or herself.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:41 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

11. Studying cultures using methods that involve researchers becoming highly active within that culture is called ethnography.​

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:44 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

12. Observation plays a key role in ethnography.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:48 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

13. Prospect theory represents an inductive investigation in which the researcher poses questions about information provided by respondents or taken from historical records.​

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   Grounded theory represents an inductive investigation in which the researcher poses questions about information provided by respondents or taken from historical records.
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:50 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

14. Phenomenology refers to the documented history of a particular person, group, organization, or event.​

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   A case study is the documented history of a particular person, group, organization, or event.
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:53 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

15. A primary advantage of the case study is that an entire organization or entity can be investigated in depth.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:54 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

16. A focus group typically involves a rigid question-and-answer session among participants.​

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   A focus group interview is an unstructured, free-flowing interview with a small group of people.
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:56 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

17. Focus groups are relatively fast and easy to execute.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 12:58 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

18. Piggybacking is a procedure in which one respondent stimulates thought among the others in a focus group.​

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:14 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

19. The ideal size of a focus group is 20 to 25 people.

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   The ideal size is 6 to 10 people.
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:15 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

20. A focus group moderator needs to be a good listener.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:16 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

21. Laddering is an approach to probing, asking respondents to compare differences between brands at different levels that produces distinctions at different levels.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:18 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

22. Depth interviews are less expensive than focus group interviews, especially if several depth interviews are conducted.

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   The costs are similar if only one to two interviews are conducted. However, if a dozen or more interviews are conducted, the costs are higher than focus group interviews due to the increased interviewing and analysis time.
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:19 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

23. The sentence completion method is based on free-association principles.​

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:20 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

24. The grounded theory technique (GTT) presents subjects with an ambiguous picture in which consumers and products are the center of attention.​

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   A thematic apperception test (TAT) presents subjects with an ambiguous picture in which consumers and products are the center of attention.
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:21 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

25. In online focus group sessions, the moderator’s ability to probe is greater than it is in a face-to-face focus group session.​

  a. True
  b. False

 

ANSWER:   False
RATIONALE:   The moderator’s ability to probe and ask additional questions on the spot is reduced in online focus groups.
POINTS:   1
REFERENCES:   Preparing a Focus Group Online
QUESTION TYPE:   True / False
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:23 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

Multiple Choice

 

26. Kodetra is interpreting consumers’ blog postings on the Internet. Which term best describes the type of research that Kodetra is conducting? ​

  a. ​independent marketing research
  b. ​dependent marketing research
  c. ​quantitative marketing research
  d. qualitative marketing research​

 

ANSWER:   d
POINTS:   1
REFERENCES:   Introduction: What is Qualitative Research?
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:28 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

27. Which situation is LEAST conducive for qualitative research?

  a. ​when developing difficult but actionable decision statements
  b. when needing conclusive evidence to be drawn from data
  c. ​when learning how consumers use a product in natural settings
  d. ​when needing a fresh approach to studying some problem

 

ANSWER:   b
POINTS:   1
REFERENCES:   Introduction: What is Qualitative Research?
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:30 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

28. Research that addresses research objectives through empirical assessments that involve numerical measurement and analysis approaches is called ____.

  a. ​quantitative marketing research
  b. ​qualitative marketing research
  c. ​extensive marketing research
  d. grounded marketing research​

 

ANSWER:   a
POINTS:   1
REFERENCES:   Introduction: What is Qualitative Research?
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:32 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

29. When the researcher must extract meaning from open-ended responses, the results are:

  a. ​subjective
  b. ​objective
  c. ​primary
  d. ​secondary

 

ANSWER:   a
POINTS:   1
REFERENCES:   Contrasting Qualitative with Quantitative Methods
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:34 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

30. Research that is conducted to clarify the nature of a research problem is called _____ research.​

  a. ​exploratory
  b. ​judgmental
  c. ​descriptive
  d. ​convenience

 

ANSWER:   a
POINTS:   1
REFERENCES:   Qualitative Research and Exploratory Research Designs
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:37 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

31. Qualitative research ____.​

  a. ​tests specific research hypotheses
  b. ​typically has a large number of participants
  c. ​yields objective data
  d. ​has an unstructured approach to data collection

 

ANSWER:   d
POINTS:   1
REFERENCES:   Contrasting Qualitative with Quantitative Methods
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:38 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

32. Consumers in a focus group session are presented with a written description of a possible new product and are asked what they would be willing to pay for such a product. These consumers are participating in a(n) ____.​

  a. ​causal research study
  b. ​descriptive research study
  c. ​concept test
  d. ​case study

 

ANSWER:   c
POINTS:   1
REFERENCES:   Qualitative Research and Exploratory Research Designs
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:41 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

33. All of the following are qualitative research orientations EXCEPT ____.​

  a. ​phenomenology
  b. ​grounded theory
  c. ​case studies
  d. ​regression analysis

 

ANSWER:   d
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:46 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

34. Which qualitative research orientation originated in philosophy and psychology?​

  a. ​phenomenology
  b. ​grounded theory
  c. ​ethnography
  d. ​anthropology

 

ANSWER:   a
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:48 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

35. Ethnography is a qualitative research orientation originating in ____.

  a. ​marketing
  b. ​psychology
  c. ​anthropology
  d. ​sociology

 

ANSWER:   c
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:50 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

36. Owen is a researcher who studies human experiences based on the idea that it is inherently subjective and determined by the context in which people live. He focuses on how a person’s behavior is shaped by the relationship he or she has with the physical environment, objects, people, and situation. Which qualitative research orientation is Owen using?​

  a. ​grounded theory
  b. ​phenomenology
  c. ​ethnography
  d. ​case study

 

ANSWER:   b
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:51 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

37. ​Which of the following is an approach to understanding phenomenology that relies on analysis of texts through which a person tells a story about him- or herself?

  a. ​hermeneutics
  b. ​ethnography
  c. ​psychographics
  d. ​psychodynamics

 

ANSWER:   a
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:53 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

38. Cindy is an ethnographer who is trying to better understand how mothers take care of toddlers. Being a mother herself, she was able to join a mother’s group and spent considerable time immersed within that culture. From this immersion, she is able to draw data from her observations. Cindy is referred to as a(n) ____.​

  a. ​interloper
  b. ​participant-observer
  c. ​moderator
  d. ​mystery shopper

 

ANSWER:   b
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:55 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

39. Which qualitative research orientation extracts a theory from whatever emerges from an area of inquiry?​

  a. ​phenomenology
  b. ​ethnography
  c. ​grounded theory
  d. ​case study

 

ANSWER:   c
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:56 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

40. Schwinn studies its most successful retailer in depth in order to determine some better ideas for displaying bicycles in its retail stores. As such, the company is engaging in ____.​

  a. ​an experiment
  b. ​a test market
  c. ​a case study
  d. ​causal research

 

ANSWER:   c
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 1:58 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

41. ​In case studies, _____ are identified by the frequency with which the same term (or a synonym) arises in the narrative description.

  a. ​themes
  b. ​threats
  c. ​links
  d. ​ladders

 

ANSWER:   a
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:00 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

42. Betsy and six other women are participating in a research study that is an unstructured, free-flowing interview. The researcher asked the group their feelings about hair care products in general and asked them to discuss these freely. Betsy is participating is ____.

  a. ​case study
  b. ​grounded research study
  c. ​depth interview
  d. ​focus group interview

 

ANSWER:   d
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:02 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

43. One advantage of focus group interviews is that they ____.​

  a. ​provide multiple perspectives
  b. ​have a low degree of scrutiny
  c. ​are inexpensive and easy to run
  d. ​encourage discussion of sensitive topics

 

ANSWER:   a
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:04 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

44. A professional interviewer holds a 90-minute discussion with one member of the target market to find out why that respondent purchases a particular brand of clothing. This is an example of a ____.​

  a. ​depth interview
  b. ​concept test
  c. ​focus interview
  d. ​hermeneutic analysis

 

ANSWER:   a
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:08 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

45. Which approach to probing asks respondents to compare differences between brands at different levels?​

  a. ​interrogating
  b. ​elaborating
  c. ​linking
  d. ​laddering

 

ANSWER:   d
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:10 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

46. Hank, a researcher, is discussing football fan behavior with a respondent. His approach is almost completely unstructured, and he enters into a discussion with few expectations. Hank’s primary goal is for a respondent to tell him about his or her experience as a football fan, after which he will try to derive meaning from the dialog. Which qualitative research technique is Hank using?

  a. ​conversation
  b. ​focus group
  c. ​depth interview
  d. ​case study

 

ANSWER:   a
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:11 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

47. All of the following are advantages of semi-structured interviews EXCEPT for the ____.

  a. ​ability to address more specific issues
  b. often easier interpretation of responses
  c. ​ability to administer questions without an interviewer
  d. ​high degree of scrutiny

 

ANSWER:   d
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:13 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

48. Respondents are presented with the statement: “People who watch football on television are __________,” and asked to fill in the blank. This is an example of a ____.​

  a. ​word association test
  b. ​concept test
  c. ​case study
  d. ​sentence completion test

 

ANSWER:   d
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:15 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

49. ​Which term refers to the researcher’s descriptions of what he or she actually observes and the text from which meaning is extracted?

  a. ​hermeneutics
  b. ​field notes
  c. ​discussion guides
  d. ​expositions

 

ANSWER:   b
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:17 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

50. Stephanie is asked to look at a picture of a woman sitting on a deserted beach and to describe what was happening in the picture. She is then asked to tell what might happen next. Stephanie is participating in a(n) ____.​

  a. ​aptitude test
  b. ​focus interview
  c. ​thematic apperception test
  d. ​focus blog

 

ANSWER:   c
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:19 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

51. A version of the TAT that uses a cartoon drawing in which the respondent suggests a dialog in which the characters might engage is called ____.

  a. ​picture completion
  b. ​picture frustration
  c. ​scenario test
  d. ​projective picture

 

ANSWER:   b
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:21 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

52. An indirect method of questioning in which a research participant ascribes his or her feelings and beliefs to a third party is called a(n) ____.

  a. ​case study
  b. ​experiential survey
  c. ​laddering interview
  d. ​projective technique

 

ANSWER:   d
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:23 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

53. The written set of guidelines that describes an outline of topics to be covered by a focus group moderator is called a(n) ____.​

  a. ​discussion guide
  b. ​survey instrument
  c. ​thematic guide
  d. ​ethnographic structure

 

ANSWER:   a
POINTS:   1
REFERENCES:   Preparing a Focus Group Outline
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:24 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

54. A type of formal “continuous” group established as an online forum for the purpose of collecting qualitative data from participant comments is called a(n) ____.

  a. ​thematic exploration
  b. ​laddering site
  c. ​focus blog
  d. ​real-time survey

 

ANSWER:   c
POINTS:   1
REFERENCES:   Exploratory Research in Science and in Practice
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:26 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

55. When another researcher would get the same result by conducting the same research procedures, the research is said to be ____.​

  a. ​valid
  b. ​replicable
  c. ​homogeneous
  d. ​scrutinized

 

ANSWER:   b
POINTS:   1
REFERENCES:   Exploratory Research in Science and in Practice
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:28 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

Completion

 

56. Research that addresses marketing objectives through techniques that allow the researcher to provide elaborate interpretations of marketing phenomena without depending on numerical measurement is referred to as ____________________ marketing research.​

ANSWER:   qualitative
POINTS:   1
REFERENCES:   Introduction: What is Qualitative Research?
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:30 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

57. Research that is conducted to clarify the nature of a problem is called ____________________ research.​

ANSWER:   exploratory​
POINTS:   1
REFERENCES:   Qualitative Research and Exploratory Research Designs
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:33 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

58. When focus group participants are shown a drawing of a new type of car and are asked for their reactions, this is called a(n) ____________________.​

ANSWER:   concept test
POINTS:   1
REFERENCES:   Qualitative Research and Exploratory Research Designs
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:34 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

59. The typical ethnographic approach involves the use of ____________________.

ANSWER:   participant-observation

participant observation

POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:35 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

60. An in-depth study of a major competitor in order to determine how to improve your organization’s product line offerings is an example of a(n) ____________________.​

ANSWER:   case study​
POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:37 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

61. An unstructured, free-flowing discussion with a small number of consumers in a session that is conducted by a moderator is called a(n) ____________________.​

ANSWER:   focus group​
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:38 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

62. The procedure in which one focus group participant stimulates thought among the others is called ____________________.​

ANSWER:   piggybacking​
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:40 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

63. The person who leads a focus group discussion is called a(n) ____________________.​

ANSWER:   moderator
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:41 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

64. A 90-minute discussion between an interviewer and a consumer about why the consumer purchases the brand of toothpaste that the consumer uses is an example of a(n) ____________________.​

ANSWER:   depth interview​
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:42 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

65. An interviewer who reads a list of words and asks the respondent to “say the first thing that comes to mind after I say each word” is using a(n) ____________________ technique.​

ANSWER:   free-association

free association

POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:43 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

66. A respondent is shown a new television commercial and is asked to write the answer to this stimulus: “The man in the commercial ____.” This is an example of the ____________________ technique.​

ANSWER:   sentence completion​
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:44 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

67. An indirect method of questioning that allows a respondent to ascribe his feelings to a third-party is a(n) ____________________ technique.​

ANSWER:   projective
POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:46 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

68. The manual that outlines the topics to be discussed in a focus group session is called a(n) ____________________.​

ANSWER:   discussion guide​
POINTS:   1
REFERENCES:   Preparing a Focus Group Online
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:47 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

69. A focus group session that is conducted over the Internet is called a(n) ____________________ focus group session.​

ANSWER:   online
POINTS:   1
REFERENCES:   Modern Techniques and Qualitative Research
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:49 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

70. Research that is intersubjectively certifiable means that it is ____________________.​

ANSWER:   replicable​
POINTS:   1
REFERENCES:   Exploratory Research in Science and in Practice
QUESTION TYPE:   Completion
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:50 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

Essay

 

71. Compare and contrast qualitative research and quantitative research and discuss situations in which qualitative research is useful.​

ANSWER:   Qualitative marketing research is research that addresses marketing objectives through techniques that allow the researcher to provide elaborate interpretations of market phenomena without depending on numerical measurement. Its focus is on discovering true inner meanings and new insights. It is less structured than most quantitative approaches and does not rely on self-response questionnaires containing structured response formats. Instead, it is more researcher-dependent in that the researcher must extract meaning from unstructured responses such as text from a recorded interview or a collage representing the meaning of some experience. The researcher interprets the data to extract its meaning and converts it to information. Qualitative research is useful in these situations:

(1) Developing specific and actionable decision statements or research objectives is difficult.

(2) The research objective is to develop an understanding of some phenomena in greater detail and in much depth.

(3) The research objective involves learning how consumers use a product in its natural setting or learning how to express some concept in colloquial terms

(4) Some behavior the researcher is studying is particularly context-dependent.

Quantitative marketing research can be defined as marketing research that addresses research objectives through empirical assessments that involve numerical measurement and analysis approaches. It is more apt to stand on its own in the sense that it requires less interpretation.

POINTS:   1
REFERENCES:   Introduction: What is Qualitative Research?
QUESTION TYPE:   Essay
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Communication
United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:52 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

72. Name and briefly describe the four qualitative research orientations.​

ANSWER:   Major categories of qualitative research:

(1) Phenomenology – originating in philosophy and psychology. It represents a philosophical approach to studying human experiences based on the idea that human experience itself is inherently subjective and determined by the context in which they live.

(2) Ethnography – originating in anthropology. It represents ways of studying cultures through methods that involve becoming highly involved within that culture (e.g., participant-observer).

(3) Grounded theory – originating in sociology. It represents an inductive investigation in which the researcher poses questions about information provided by respondents or taken from historical records.

(3) Case studies – originating in psychology and in business research. It refers to the documented history of a particular person, group, organization, or event, and cases are analyzed for important themes.

POINTS:   1
REFERENCES:   Qualitative Research Orientations
QUESTION TYPE:   Essay
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Communication
United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:55 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

73. Describe a focus group interview and discuss the advantages and disadvantages of this technique.​

ANSWER:   A focus group interview is an unstructured, free-flowing interview with a small group of people (i.e., 6-10). Focus groups are led by a trained moderator who follows a flexible format encouraging dialogue among respondents. A moderator begins by providing some opening statement to broadly steer discussion in the intended direction. Ideally, discussion topics emerge at the group’s initiative, not the moderator’s.

Focus groups offer several advantages: they are (1) relatively fast, (2) easy to execute, (3) allow respondents to piggyback off each other’s ideas, (4) provides multiple perspectives, (5) offer flexibility to allow more detailed descriptions, and (6) have a high degree of scrutiny.

Some disadvantages are that they (1) require objective, sensitive, and effective moderators, (2) may not be representative of the entire target market, (3) may not be useful for discussing sensitive topics, and (4) are expensive.

POINTS:   1
REFERENCES:   Common Techniques Used in Qualitative Research
QUESTION TYPE:   Essay
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Communication
United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 2:57 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

74. List the elements of a focus group discussion guide.​

ANSWER:   A focus group discussion guide consists of the following elements:

1. Welcome and introductions should take place first.

2. Begin the interview with a broad icebreaker that does not reveal too many specifics about the interview.

3. Questions become increasingly more specific as the interview proceeds.

4. If there is a very specific objective to be accomplished (i.e., explaining why a respondent would either buy or not buy a product), that question should probably be saved for last.

5. A debriefing statement should be provided providing respondents with the actual focus group objectives and answering any questions any may have.

POINTS:   1
REFERENCES:   Preparing a Focus Group Online
QUESTION TYPE:   Essay
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Communication
United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 3:03 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

75. What role do exploratory research approaches using qualitative research tools have in scientific inquiry? Explain why a decision may be based solely on these results.​

ANSWER:   Objectivity and replicability are two characteristics of scientific inquiry, and many would question whether exploratory research using qualitative research tools can satisfy these. A focus group or a depth interview or a TAT alone does not best represent a complete scientific inquiry. However, if the thoughts discovered through these techniques survive preliminary evaluations and are developed into research hypotheses, they can be further tested. Thus, exploratory research approaches using qualitative research tools are very much a part of scientific inquiry. In practice, many marketing decisions are based solely on the results of exploratory research as a scientific decision process is not always justified. However, as the risk increases, the confidence that comes along with a rigorous research and decision process becomes well worth the investment. The primary barriers to scientific decisions are (1) time, (2) money, and (3) emotion.​
POINTS:   1
REFERENCES:   Exploratory Research in Science and in Practice
QUESTION TYPE:   Essay
HAS VARIABLES:   False
NATIONAL STANDARDS:   United States – BUSPROG: Communication
United States – BUSPROG: Promotion – BUSPROG: Analytic
DATE CREATED:   6/4/2016 3:05 AM
DATE MODIFIED:   6/9/2016 5:29 AM

 

 

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