Chapter 10: Delegation, Leadership, and Management

Chapter 10: Delegation, Leadership, and Management

 

Complete Chapter Questions With Answers

 

Sample Questions Are Posted Below

 

MULTIPLE CHOICE

 

1. Leadership is best defined as a process that:

a.	motivates people to accomplish set goals.
b.	provides a framework for health care delivery systems.
c.	guides staff to use resources to meet patient needs.
d.	uses advanced management training.

 

 

ANS:   C

A comprehensive process that guides staff to use resources to meet patient needs best defines leadership.

 

DIF:    Cognitive Level: Knowledge             REF:    p. 129              OBJ:    Theory #1

TOP:    Leadership      KEY:   Nursing Process Step: N/A                MSC:   NCLEX: N/A

 

2. The best description of an autocratic leader is a leader who:

a.	is permissive.
b.	has confidence in the staff.
c.	tightly controls team members.
d.	accepts all responsibility for the team.

 

 

ANS:   C

An autocratic leader tightly controls team members and closely monitors the work of each staff member.

 

DIF:    Cognitive Level: Knowledge             REF:    p. 130              OBJ:    Theory #1

TOP:    Leadership      KEY:   Nursing Process Step: N/A                MSC:   NCLEX: N/A

 

3. A laissez faire leader would be most likely to:

a.	consult staff members.
b.	tightly control team members.
c.	allow team members to function independently.
d.	set goals that are task oriented.

 

 

ANS:   C

A laissez faire leader does not attempt to control the team and offers little direction. The leader allows the team members to function independently.

 

DIF:    Cognitive Level: Knowledge             REF:    p. 129              OBJ:    Theory #1

TOP:    Leadership      KEY:   Nursing Process Step: N/A                MSC:   NCLEX: N/A

 

4. A team leader with effective communication skills would:

a.	make precise authoritarian assignments to team members.
b.	give specific information in a tactful, friendly manner.
c.	maintain eye contact when giving directions.
d.	limit time for feedback and complaints.

 

 

ANS:   B

Effective communication needs to be concise and delivered in a tactful and friendly manner and allows for feedback and two-way communication. Limitation of flow of feedback and complaints and precise authoritarian behavior limit two-way communication.

 

DIF:    Cognitive Level: Comprehension      REF:    p. 130              OBJ:    Theory # 2

TOP:    Leadership      KEY:   Nursing Process Step: N/A                MSC:   NCLEX: N/A

 

5. The most effective communication from a nurse leader to a team member that is most likely to have a positive outcome would be:

a.	“Jane, be sure to get those vital signs recorded on time today.”
b.	“Jane, I need those vital signs before breakfast.”
c.	“Jane, please give me a list of those vital signs before breakfast.”
d.	“Jane, breakfast trays are being served. You need to get those vital signs.”

 

 

ANS:   C

Communication should be clear and concise, but also accompanied by a polite “please” and “thank you.” Effective communication demonstrates a sense of trust and respect toward others.

 

DIF:    Cognitive Level: Application             REF:    p. 130              OBJ:    Theory #3

TOP:    Leadership      KEY:   Nursing Process Step: N/A                MSC:   NCLEX: N/A