Business Communication Process And Product 9th Edition by Mary Ellen Guffey - Test Bank Instant Download - Complete Test Bank With Answers Sample Questions Are Posted Below True / False 1. The first step of Phase 2 of the 3-x-3 writing process is to conduct research to collect all the needed …
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Business Communication Process And Product 9th Edition by Mary Ellen Guffey – Test Bank
Instant Download – Complete Test Bank With Answers
Sample Questions Are Posted Below
| True / False |
1. The first step of Phase 2 of the 3-x-3 writing process is to conduct research to collect all the needed information.
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2. Searching blogs, Twitter, wikis, and Facebook pages for information is an example of an informal research method.
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3. Talking with your boss to gather information is an example of an informal research method.
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4. The best brainstorming sessions have no time limits.
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5. The focus of a brainstorming session should be on the quality of ideas, not the quantity.
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6. The primary difference between the direct and indirect writing strategies is where the main idea is placed.
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7. One advantage of the indirect organizational strategy is that it saves the time of readers.
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8. Organizing a message effectively involves grouping ideas to show relationships.
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9. The direct organizational pattern should be used when writing to an audience that will be unwilling, uninterested, displeased, disappointed, or hostile.
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10. Madeline is writing an e-mail message to ask about conference facility availability and rates. She should use the direct pattern.
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11. Brody is writing a memo to refuse an employee’s vacation request. He should use the indirect pattern.
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12. A comma splice results when a sentence with two independent clauses is fused together without a conjunction or semicolon.
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13. During freewriting, it is important to edit each sentence before moving on to the next one.
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14. If you have any new ideas is an example of an independent clause.
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15. The first ATM opened near London in 1967 is an example of an independent clause.
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16. The following represents a sentence fragment: With a solid idea and careful planning.
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17. The following contains a comma splice: June is our busiest month, February is our slowest.
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18. The following represents a run-on sentence: Marco uses Google for his research Stephanie prefers Yahoo.
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19. Sentences that average 20 words are most effective for business writing.
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20. Placing the main idea first or last in a sentence is a good way to emphasize the idea.
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21. The verb phrase in the following sentence is in the active voice: Kaitlyn was accepted into an MBA program.
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22. The verb in the following sentence is in the active voice: James responded to the inquiry.
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23. The following sentence contains parallel structure: The policy affected all vendors, suppliers, and those involved with consulting.
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24. The following sentence contains a dangling modifier: Working all night, the report was finished by Robert.
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25. The topic sentence of a paragraph must always appear first.
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26. When you are persuading or delivering bad news to your audience, the indirect paragraph plan is most effective.
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27. To be most attractive and readable, paragraphs in business messages should be limited to eight or fewer printed lines.
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| 28. A company invites its Facebook fans to suggest ideas for promoting positive interaction both online and in the real world. This is an example of crowdsourcing.
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| 29. Crowdfunding is an online practice that applies only in business-to-business transactions; it is not appropriate to use with family and friends.
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30. One question important to ask yourself in shaping a written message is What will happen if the receiver doesn’t do what I ask?
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| Multiple Choice |
31. Which of the following is done during Phase 2 of the writing process?
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32. Melanie is working on a report and has reached Phase 2 of the 3-x-3 writing process. What should she do first in this second phase?
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33. Alex is working on a report and has reached Phase 2 of the 3-x-3 writing process. What question should he ask while collecting information during this second phase?
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34. Brooke is working on a business proposal for a prospective client. What is the primary question Brooke should ask as she gathers information for her project?
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35. Which of the following is an informal research method?
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36. Brandon is preparing a short informational report for his boss and wants to begin his research by conducting informal research. What should he consider doing?
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37. Which of the following is an example of a formal research method?
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38. Angelica has been asked to learn how many pedestrians walk by a specific location that her company is considering for a new sporting goods retail shop. Probably the most useful way to research this information would be by ________.
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39. Which of the following scenarios would most likely require a scientific experiment?
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40. Which of the following statements about formal and informal research is most accurate?
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41. Chuck is part of a team identifying ideas to cut expenses. The team has decided to hold a brainstorming session. Which of the following strategies would likely produce the best results?
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42. One of the most important tasks in preparing well-organized messages is ________.
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43. Organizing information includes two processes: ________ and ________.
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44. Which of the following documents would most likely use an introduction/problem, facts/findings, conclusions, and recommendations organization?
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45. Which of the following documents would most likely use an introduction, a proposed solution, staffing, a schedule and/or costs, and authorization organization?
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46. Michelle is preparing an outline to help her write a report to her supervisor about her recent attendance at a technology symposium. Which of the following should she do?
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47. You are preparing an outline for your report on Web security in the workplace. Which of the following should be a major category for this outline?
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48. An organizational pattern that presents the main idea followed by details, explanation, and evidence is the ________.
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49. Josh knows that his co-workers will be pleased by the creation of a new leave-reporting system that will save them time. Which organizational pattern should he use in writing the message about the new system?
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50. Peter is writing an e-mail message to his staff that the new computers promised to arrive on Monday will be delayed for two weeks. He knows that many people will be frustrated because their current computers are slow and outdated. Which organizational pattern should his message follow?
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51. Taylor is writing to deny an employee’s request to work from home three days a week. She should write the letter using the ________.
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52. Which of the following should be organized in a direct pattern?
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53. One effective way to overcome writer’s block is to ________.
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54. Suzanne has been told that freewriting may help her overcome writer’s block. What does freewriting mean?
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55. Elizabeth wants to avoid monotony and add spark to her business messages. What should she do?
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56. Clauses that begin with words like although, since, because, when, and if are usually ________.
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57. Which of the following is a clause?
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58. Which of the following is a dependent clause?
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59. Which of the following is an independent clause?
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60. When dependent clauses precede independent clauses, they always are followed by a ________.
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61. Which of the following is a compound sentence?
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62. What type of sentence fault results when a writer joins two independent clauses with a comma?
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63. What type of sentence fault results when a writer punctuates a broken-off part of a complex sentence as if it were a complete sentence?
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64. What type of sentence fault results when a writer joins two independent clauses without using a conjunction or semicolon?
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65. Which of the following sentences contains a comma splice?
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66. Which of the following is a sentence fragment?
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67. Which of the following is a run-on sentence?
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68. Monica wants to make sure that her sentences are easily understood. How long should she make them?
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69. Underscoring, bolding, and italicizing are ________ ways to stress important ideas in writing.
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70. Franco wants to emphasize the new features of a product he is selling. What should he do?
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71. Which sentence best emphasizes the attorney?
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72. For what purpose should the passive voice be used?
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73. For what purpose should the active voice be used?
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74. Select the sentence with an active-voice verb.
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75. Select the sentence with the passive-voice verb.
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76. Which of the following sentences demonstrates parallelism?
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77. To apply for a job, a résumé must be submitted contains ________.
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78. Which of the following statements about paragraphs is most accurate?
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79. Most business messages use the ________ paragraph plan because it clarifies the subject immediately.
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80. Shauna is writing a document that will compare and contrast different retirement plans. She will most likely use the ________ paragraph plan.
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81. A paragraph is coherent when _________.
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82. Marcia tends to avoid traditional brainstorming with her six-person team because it usually results in one or two people monopolizing the conversation. An alternative technique she might try to generate creative ideas among the team is called ________.
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83. In asking consumers what career its famous Barbie doll should pursue next, toymaker Mattel was using ________.
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84. In planning their wedding, a couple creates a website that will allow friends and relatives to donate money to their honeymoon expenses in lieu of traditional wedding gifts. This is an example of ________.
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85. A local coffee shop offers a contest for fans to create its new iced coffee concoction by submitting recipes to a website. The creators of the top three recipes are then invited into the store to make taste-size samples for customers, who will determine the winner by voting. This is an example of ________.
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86. Using vivid words, labeling the main idea, and strategically placing the key idea in a sentence are examples of ________ ways to stress important ideas.
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87. ________ expressions in paragraphs enable the reader to anticipate what’s coming, reduce uncertainty, and speed comprehension.
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88. Sentences are _________ when an idea at the end of one connects with an idea at the beginning of the next.
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89. Pronouns can help build continuity within a paragraph, but they often need a(n) _________ with them to make their meaning clear.
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90. Jose is suggesting to the dean of his business school that a new course be added at his university after learning about new trends during his internship. He begins his message with reasons and supporting documentation, followed by a topic sentence stating his recommendation. He is using the ________ paragraph plan.
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| Completion |
91. The second phase of the 3-x-3 writing process includes researching, organizing, and ________ .
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92. Looking in company files and talking with your boss are examples of ________ research methods.
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93. Accessing electronic resources, manually searching library resources, investigating primary sources, and conducting scientific experiments are all examples of ________ research methods.
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94. ________ involves writing out ideas rather than speaking them when generating ideas within a small group.
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95. When you expect the audience to be pleased, mildly interested, or neutral, use the ________ pattern of organization.
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96. When you expect the audience to be unwilling, uninterested, displeased, disappointed, or hostile, the ________ pattern of organization is appropriate.
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97. In the ________ organizational pattern, the main idea comes first, followed by details, explanation, or evidence.
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98. Writing quickly so that you can get your thoughts down and refine them in later versions is known as ________.
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99. When the contract is approved is an example of a(n) _________ clause.
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100. Hard-working employees are rewarded for their efforts is an example of a(n) ________ clause.
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101. Christopher will be attending a training workshop, and he hopes to learn a lot about new uses for social media is an example of a ________ sentence.
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102. Because she wants to be promoted into a management position, Jessica is taking business courses at her local community college is an example of a ________ sentence.
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103. A comma splice results when a writer joins two ________ clauses with a comma.
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104. The sentence The presentation was given by Barry is in the ________ voice.
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105. ________ is a skillful writing technique that involves balanced writing. Sentences use similar structures for similar ideas so that their parts are easy to read and understand.
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106. A(n) ________ is a group of sentences about one idea.
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107. When generating ideas, ________ is the practice of requesting input or services online from unknown crowd members rather than from traditional employees or contractors.
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108. ________ involves requiring a crowd to evaluate and filter their ideas into a viable product or plan.
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109. Capitalizing on the convenience of the Internet, ________ is the practice of soliciting contributions from a group of friends or strangers to finance a project, cause, or business venture.
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110. Well-written paragraphs are ________ , which means that one idea leads logically to the next.
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| Essay |
111. Researching may involve informal or formal methods. List and describe two informal research methods and two formal research methods.
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112. Compare and contrast the direct and indirect patterns of organization. What are the benefits of each pattern? When would each pattern be used in business writing?
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113. Describe the four sentence types and write an original example of each.
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114. Explain the difference between mechanical and stylistic strategies for stressing important ideas in business writing. Then, (a) discuss the three stylistic options discussed in the chapter for placing the main idea to ensure that it is emphasized and (b) provide an example of each.
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115. Compare and contrast the three classic paragraph plans discussed in your book. When would each be used?
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Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
