Chapter 05 Training and Developing Employees

Chapter 05  Training and Developing Employees

 

Complete Chapter Questions With Answers

 

Sample Questions Are Posted Below 

 

 

A Framework for Human Resource Management, 7e (Dessler)

Chapter 5   Training and Developing Employees

 

1) Employee ________ provides new employees with the basic background information required to perform their jobs satisfactorily.

1. A) recruitment
2. B) selection
3. C) orientation
4. D) development

Answer:  C

Diff: 1             Page Ref: 132

Objective:  Chapter objective 1

 

2) To improve the orientation process some firms provide their incoming managers with ________.

1. A) preloaded personal digital assistants
2. B) disks containing discussions of corporate culture
3. C) a free breakfast
4. D) A and B only

Answer:  D

Diff: 1             Page Ref: 132

Objective:  Chapter objective 1

 

3) Who performs the initial orientation?

1. A) an HR specialist
2. B) the supervisor
3. C) Neither A nor B
4. D) Both A and B

Answer:  D

Diff: 1             Page Ref: 132

Objective:  Chapter objective 1

 

4) Orientation typically includes information on ________.

1. A) employee benefits
2. B) daily routine
3. C) safety measures
4. D) All of the above.

Answer:  D

Diff: 1             Page Ref: 132

Objective:  Chapter objective 1

 

 

5) ________ is the continuing process of instilling in all employees the attitudes, standards, and values that the organization expects.

1. A) Socialization
2. B) Training
3. C) Development
4. D) Orientation

Answer:  A

Diff: 1             Page Ref: 132

Objective:  Chapter objective 1

6) A successful orientation should achieve which of the following?

1. A) The new employee should feel welcome.
2. B) The new employee should understand the organization in a broad sense.
3. C) The new employee should have clear understanding of what is expected.
4. D) The new employee should begin the process of socialization.

Answer:  A

Diff: 2             Page Ref: 132

Objective:  Chapter objective 1