Chapter 9 Managing Labor Relations and Collective Bargaining

Chapter 9   Managing Labor Relations and Collective Bargaining

Complete Chapter Questions With Answers

Sample Questions Are Posted Below 

A Framework for Human Resource Management, 7e (Dessler)

Chapter 9   Managing Labor Relations and Collective Bargaining

1) About ________% of people working in the United States belong to unions.

1. A) 5
2. B) 12
3. C) 20
4. D) 45

Answer:  B

Diff: 1             Page Ref: 247

Objective:  Chapter objective 1

2) The decision to unionize may be based on ________.

1. A) fear of job loss
2. B) arbitrary management actions
3. C) increasing workload
4. D) All of the above.

Answer:  D

Diff: 1             Page Ref: 247

Objective:  Chapter objective 1

3) The closed shop form of union security means that the ________.

1. A) company can hire nonunion people, but they must then join the union
2. B) company can hire only union members
3. C) employees who do not belong to the union must still pay dues
4. D) employees can decide whether to join the union and only those who join pay dues

Answer:  B

Diff: 2             Page Ref: 248

Objective:  Chapter objective 1

4) The ________ form of union security means that the company can hire only union members.

1. A) closed shop
2. B) union shop
3. C) agency shop
4. D) maintenance of agreement

Answer:  A

Diff: 1             Page Ref: 248

Objective:  Chapter objective 1

5) The union shop form of union security means that the ________.

1. A) company can hire nonunion people, but they must then join the union
2. B) company can hire only union members
3. C) employees who do not belong to the union must still pay dues
4. D) employees can decide whether to join the union and only those who join pay dues

Answer:  A

Diff: 2             Page Ref: 248

Objective:  Chapter objective 1