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Leadership Personal Development And Career Success 4th Edition Dr. Cliff Ricketts - Test Bank

Leadership Personal Development And Career Success 4th Edition Dr. Cliff Ricketts - Test Bank   Instant Download - Complete Test Bank With Answers     Sample Questions Are Posted Below   1. The leader who understands how to manage a diverse group of individuals and get them to operate as one unit accomplishing a collective goal …

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Leadership Personal Development And Career Success 4th Edition Dr. Cliff Ricketts – Test Bank

 

Instant Download – Complete Test Bank With Answers

 

 

Sample Questions Are Posted Below

 

1. The leader who understands how to manage a diverse group of individuals and get them to operate as one unit accomplishing a collective goal represents the “gold standard.”

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
QUESTION TYPE:   True / False
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   4/11/2017 1:13 AM

 

2. People, organizations, and departments that depend on individual efforts generally outperform those that work well as a team.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
QUESTION TYPE:   True / False
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   4/12/2017 3:40 AM

 

3. Members who invest time, energy, and money in the group are unlikely to feel strong affinity for the group.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
QUESTION TYPE:   True / False
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

4. If a group’s competitive focus is intragroup, the members tend to come together as a team to outdo their rivals.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
QUESTION TYPE:   True / False
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

5. A group should not seek to eliminate all conflict at all times.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
QUESTION TYPE:   True / False
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

6. When questioning the group, you should call on a group member to answer a question before you have actually asked the question.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
QUESTION TYPE:   True / False
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

7. When concluding a discussion, you should not use the summary as a way of merely reintroducing your own ideas.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
QUESTION TYPE:   True / False
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

8. Open communication is the means by which disagreement can be prevented, managed, or resolved.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
QUESTION TYPE:   True / False
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

9. When you are a new leader, you must focus your initial efforts solely on a very limited number of strategic priorities that you have identified as being crucial for the group.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
QUESTION TYPE:   True / False
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   4/11/2017 1:15 AM

 

10. If team members fall behind, you should focus solely on helping them to catch up.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
QUESTION TYPE:   True / False
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

11. Compared to autocratic groups, democratic groups have:

  a. less motivation to work b. more discontent
  c. less group-centered spirit d. higher productivity

 

ANSWER:   d
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

12. As you build your team, it is recommended that you:

  a. establish individual goals rather than team goals
  b. treat team members as unique individuals
  c. collect the glory but spread the blame
  d. refrain from mentoring team members

 

ANSWER:   b
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

13. Groups remain strong if:

  a. they satisfy members’ personal needs b. the group has a history of success
  c. members have clearly defined goals d. All of these answers are correct.

 

ANSWER:   d
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

14. Which of the following is a recommended strategy for clarifying a group’s goals?

  a. Do regular progress checks while the group works toward achieving goals.
  b. Keep goals vague and general.
  c. Never adjust goals for any reason.
  d. Commit the goals to writing, using complex, unmeasurable terms.

 

ANSWER:   a
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

15. When preparing objectives, you should ensure that they are:

  a. as uniform as possible, regardless of the needs of the team members
  b. unlimited
  c. dynamic and likely to promote action
  d. determined solely by the leader

 

ANSWER:   c
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

16. A group is likely to be cohesive and have a strong feeling of togetherness if:

  a. it is large
  b. its members are approximately equally committed to participating
  c. it is made of up people who are very different from one another
  d. it has experienced numerous failures

 

ANSWER:   b
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   4/11/2017 1:17 AM

 

17. Which person asks what group values have a bearing on the project the group is undertaking or the problem it is addressing?

  a. opinion-seeker b. initiator-contributor
  c. opinion-giver d. information-giver

 

ANSWER:   a
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   4/11/2017 1:21 AM

 

18. A(n) _____ clarifies the relationships between ideas and suggestions, extracts key ideas from member contributions, and integrates or synthesizes those ideas into a meaningful whole.

  a. disagreer b. elaborator
  c. coordinator-integrator d. procedural technician

 

ANSWER:   c
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

19. A(n) _____ helps maintain open communication, ensuring balanced participation.

  a. standard-setter b. gatekeeper
  c. harmonizer d. encourager

 

ANSWER:   b
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

20. Planning involves studying the _____ of the participating team members.

  a. background knowledge b. experience
  c. ideas d. All of these answers are correct.

 

ANSWER:   d
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

21. When you try to understand and feel what the other person is feeling, you are using which of the five basic conflict-resolution behaviors?

  a. openness b. equality
  c. empathy d. positiveness

 

ANSWER:   c
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

22. Which discussion technique involves several people questioning an individual?

  a. committee hearing b. role-playing
  c. interrogator panel d. symposium

 

ANSWER:   a
POINTS:   1
QUESTION TYPE:   Multiple Choice
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

23. The practice of ____________________ management involves getting employees or coworkers more involved in decision making/problem solving.

ANSWER:   participative
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

24. The concept of ____________________ individualism involves not binding individuals by the group’s limits, but rather allowing them to cooperate with other team members while maintaining their personal, internal motivation and conflict management skills.

ANSWER:   collaborative
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   4/12/2017 3:44 AM

 

25. A ____________________ group is a formal group with an indeterminate life span, whose objectives and members may change over time, but whose basic functions remain the same.

ANSWER:   functional
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   4/11/2017 1:22 AM

 

26. A ____________________ group, or committee, is a formal group established by an organization to perform a specific function.

ANSWER:   task
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

27. Informal groups are sometimes referred to as ____________________.

ANSWER:   cliques
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

28. Individuals who are loyal to the group and always attend all the meetings are known as ____________________ members.

ANSWER:   faithful
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

29. The term ____________________ refers to a group member’s willingness to engage in open communication with one or more other group members.

ANSWER:   self-disclosure
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

30. Group standards, which are sometimes referred to as ____________________, are the group’s shared expectations regarding member behavior.

ANSWER:   norms
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

31. The term ____________________ refers to the bonds among members as well as to members’ bonds with and closeness to the group as a unit.

ANSWER:   cohesiveness
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   4/11/2017 1:23 AM

 

32. The term ____________________ refers to the perceived ranking of one member relative to other members of the group.

ANSWER:   status
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

33. Group ____________________ is the mood, tone, or feeling that permeates the group.

ANSWER:   atmosphere
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

34. The process of ensuring conformity to the expectations of group members is called ____________________ control.

ANSWER:   social
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

35. A ____________________ is a person who tries to assert and enhance his or her personal authority and superiority within the group.

ANSWER:   dominator
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

36. An ____________________ is a person who relates situations and tasks to his or her own experiences.

ANSWER:   anecdoter
POINTS:   1
QUESTION TYPE:   Completion
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

37. List five of the common reasons why people belong to groups.

ANSWER:   People commonly choose to belong to groups because:

1. They have a need to belong to a group (affiliation)

2. The group is made up of people they see often (proximity)

3. The people in the group are similar to them (attraction)

4. The group engages in an activity they enjoy (activity)

5. The group provides help with leadership development, travel, and awards (assistance)

6. There is a family tradition of joining the group (tradition)

POINTS:   5
QUESTION TYPE:   Subjective Short Answer
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   4/11/2017 1:24 AM

 

38. What are the four characteristics of effective teams?

ANSWER:   The four characteristics of effective teams are:

1. Team members are fully committed to a common goal and approach. Members agree that the goal is worthwhile and decide on a general approach for reaching it.
2. Members are accountable to one another and to the organization for the outcome of their work.
3. The team develops a culture based on trust and collaboration.
4. The team shares leadership among all members.

POINTS:   5
QUESTION TYPE:   Subjective Short Answer
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

39. Describe the leader’s role in a team.

ANSWER:   The leader’s role in a team environment is that of facilitator and/or coach. The leader helps the team to achieve its goals by giving instructions, encouragement, and resources. In a team, it is the leader’s responsibility to assess team members’ abilities and skills, help them develop the necessary skills, and make them aware of its boundaries and the limits of its power.
POINTS:   1
QUESTION TYPE:   Subjective Short Answer
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   4/12/2017 3:48 AM

 

40. How does the breadth of participation differ from the intensity of participation?

ANSWER:   The breadth of participation refers to how many members take part in the group discussion. The intensity of participation is a measure of how often individual members take part and how emotionally involved they become.
POINTS:   1
QUESTION TYPE:   Subjective Short Answer
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

41. List the five stages of group development, in order from first to last.

ANSWER:   The five stages of group development, in order from first to last, are:

1. Orientation (forming)
2. Dissatisfaction (storming)
3. Resolution (norming)
4. Production (performing)
5. Termination (adjourning)

POINTS:   5
QUESTION TYPE:   Subjective Short Answer
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

42. What are the six steps of the problem-solving plan for conflict resolution, in order from first to last?

ANSWER:   The six steps of the problem-solving plan for conflict resolution, in order, are:

1. Define the problem
2. Collect facts and opinions
3. Consider all proposed solutions
4. Define the expected results
5. Select the solution(s)
6. Implement the solution(s)

POINTS:   6
QUESTION TYPE:   Subjective Short Answer
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

43. List 10 of the 20 common leadership mistakes.

ANSWER:   The 20 common leadership mistakes include:

1. Obvious lack of self-discipline
2. Poor judgment
3. Insensitivity to the needs of others
4. Being too strict or too lenient
5. Being cold, aloof, or arrogant
6. Doing too much and leading too little
7. Micromanaging
8. Appearing to play favorites
9. Betraying trust
10. Holding grudges
11. Inability to think strategically
12. Failure to staff effectively
13. Inflexibility and reluctance to adapt
14. Disregard of organizational policies and procedures
15. Establishing unclear or vague parameters
16. Failing to act when necessary
17. Offering personal advice
18. Being overly ambitious
19. Letting performance problems slide
20. Allowing power to corrupt

POINTS:   10
QUESTION TYPE:   Subjective Short Answer
HAS VARIABLES:   False
DATE CREATED:   1/27/2016 12:52 PM
DATE MODIFIED:   1/27/2016 12:52 PM

 

 

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