Managing & Coordinating Nursing Care 4th Edition By J.K - Test Bank Instant Download - Complete Test Bank With Answers Sample Questions Are Posted Below 1. If the staff member does not seem to be aware of a need to learn, which approach might most effectively help that person identify a …
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Managing & Coordinating Nursing Care 4th Edition By J.K – Test Bank
Instant Download – Complete Test Bank With Answers
Sample Questions Are Posted Below
| 1. | If the staff member does not seem to be aware of a need to learn, which approach might most effectively help that person identify a personal learning need? | |
| A) | Tell the person that he needs to learn this particular information or his job may be in jeopardy. | |
| B) | Initiate a conversation about the problem that the staff person is encountering that the learning could help to solve. | |
| C) | Explain why this information is important because then he will want to learn it. | |
| D) | Arrange for the person to attend an appropriate class and then tell him when the class will be held. | |
| 2. | You will be evaluating the ability of the staff to program the new tube-feeding pump. What would be the best method of evaluating their performance? | |
| A) | Providing a written test of the procedure | |
| B) | Discussing the process with each staff member | |
| C) | Observing each staff member program the pump | |
| D) | Asking them to evaluate one another | |
| 3. | You want the staff on the unit to develop a more sensitive approach to persons from different cultures. With which type of learning will you be involved? | |
| A) | Affective | |
| B) | Behavior modification | |
| C) | Cognitive | |
| D) | Psychomotor | |
| 4. | Margaret must present a new plan to a group of employees. Which of the following should she remember with regard to group communications? | |
| A) | Group communications are less complex because the number of participants increases. | |
| B) | The delivery style makes little difference when addressing a group. | |
| C) | Group communications are enhanced when the leader has a good understanding of group dynamics. | |
| D) | When addressing a group, it is critical that you always have your comments written out beforehand so that you can be certain that the message you deliver is clear. | |
| 5. | Your colleague, who is an RN, says, “I need to do some shopping at lunchtime. Would you cover for me if I am late getting back?” The unit is full and you have several high-acuity patients and don’t feel that you have the time. The best response is: | |
| A) | “I’m really busy. Could you hurry back as quickly as possible?” | |
| B) | “I’m sorry, but my assignment doesn’t allow me the time to be able to do that.” | |
| C) | “It really isn’t fair for you to ask me that when we are so busy. That is really inconsiderate.” | |
| D) | “No, you really need to learn to do your own work.” | |
| 6. | Which of the following will be most helpful in verifying that the message you sent has been correctly perceived? | |
| A) | Ask, “Do you understand what I mean?” | |
| B) | Ask, “Can you tell me what I have just asked you to do?” | |
| C) | State, “If you have questions, let me know.” | |
| D) | Wait and see what actions are taken and correct them if necessary. | |
| 7. | Learning the appropriate outcomes for a new care pathway is _________ learning. |
| 8. | Jacob has just been promoted to charge nurse. He is eager to build a responsive team. What behavior represents one of the best ways to encourage people? | |
| A) | Assertiveness | |
| B) | Setting goals for the unit | |
| C) | Authoritarianism | |
| D) | Rewarding positive behaviors | |
| 9. | Being ____________is a behavior that will assist you in motivating, coaching, and team building. |
| 10. | It is very important to Alice that she is promoted to charge nurse within 2 years of completing her nursing education and that she is successful in this role. Which of McClelland’s motivators is she demonstrating? (Mark all that apply.) | |
| A) | Achievement | |
| B) | Power | |
| C) | Assertiveness | |
| D) | Goal setting | |
| E) | Affiliation | |
| 11. | John is seeking a nursing position and is very interested in the organizational policies, work conditions, interpersonal relationships, salaries, and job security of prospective employment agencies. What aspect of Herzberg’s theory is he considering? | |
| A) | Satisfiers | |
| B) | The environmental factors | |
| C) | Motivators | |
| D) | The hygiene factors | |
| 12. | When communicating via e-mail what guidelines should you observe? (Mark all that apply.) | |
| A) | Be specific, positive and reasonable. | |
| B) | Be sincere, courteous, and tactful. | |
| C) | Consider whether the message should be formal, informal, or conversational | |
| D) | Complete sentences written in active voice communicate most clearly. | |
| E) | Avoid the use of all small case letters. | |
| 13. | You have planned a short in-service class to assist members of your staff in completing the new discharge forms correctly. When is the best time to hold this class? | |
| A) | At the beginning of the shift when people are fresh | |
| B) | At the end of the shift when people have most of their work done | |
| C) | After lunch because that is the calmest time on day shift | |
| D) | When the staff believes that it will work best for them | |
| 14. | You will be planning a way to assist the nurses in their ability to identify alternatives when faced with patient care problems. Which would be the best way to help them achieve this goal? | |
| A) | Have them read articles about problem solving | |
| B) | Tell them about successful problem solving you have done | |
| C) | Provide them with problem situations and have them work in small groups to identify solutions | |
| D) | Provide videos of how to carry out care for specific patient problems | |
| 15. | You have a new nursing assistant on your long-term care unit. She is 18 years old, and this is her first full-time position since high-school graduation. She just finished her nursing assistant training program. What factor will be most prominent in this person’s approach to learning? | |
| A) | Whether she perceives the learning as meaningful | |
| B) | Whether she has resolved her adolescent parental conflicts | |
| C) | How successful she was in high school | |
| D) | What her major interests are | |
| 16. | Mary wants to build a strong team among the group of individuals for whom she is the evening charge nurse. What is one important action she should take to realize this goal? | |
| A) | Bring cookies to their team meeting sessions. | |
| B) | Identify individuals she thinks will not be good team members and ask to have them transferred to another unit. | |
| C) | Begin support classes with the weaker members of the team. | |
| D) | Actively listen to them. | |
| 17. | George is a night charge nurse in a busy emergency department. He knows that one aspect of his position is to coach the staff he supervises. How would George coach his staff? | |
| A) | Push them to decrease productivity | |
| B) | Assume a laissez-faire management approach | |
| C) | Provide opportunities for the staff to learn | |
| D) | Discourage social interactions outside of work | |
| 18. | The new manager of the outpatient surgery department is interested in creating a climate for learning on her unit. How would she do this? | |
| A) | Make assignments that foster independent work | |
| B) | Set unit goals without staff input | |
| C) | Make positive comments about staff work in private. | |
| D) | Encourage staff to work together as a team | |
| 19. | One of the assumptions that every manager must know about adult learning is that learning is_________________. |
| 20. | When planning an educational event for the staff on a med-surg unit, the manager provided the staff with a list of goals and objectives for the event. Which of the following objectives includes a standard by which to measure the outcome? | |
| A) | The nursing assistant transfers patients correctly. | |
| B) | The licensed practical nurse uses the medication administration record correctly. | |
| C) | The staff nurse writes appropriate care plans on all residents. | |
| D) | The nursing assistant reports all abnormal vital signs within 30 minutes of obtaining them. | |
Answer Key
| 1. | B |
| 2. | C |
| 3. | A |
| 4. | C |
| 5. | B |
| 6. | B |
| 7. | Cognitive |
| 8. | D |
| 9. | Trustworthy |
| 10. | A, B, E |
| 11. | D |
| 12. | A, B, C, D |
| 13. | D |
| 14. | C |
| 15. | A |
| 16. | D |
| 17. | C |
| 18. | D |
| 19. | Independent |
| 20. | D |
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
