Managing Human Resources 17th Edition by Scott A. Snell -Test Bank

Managing Human Resources 17th Edition by Scott A. Snell -Test Bank   Instant Download - Complete Test Bank With Answers     Sample Questions Are Posted Below   1. Most American clothing makers have outsourced or offshored work because the quality of the items produced is much greater when manufactured outside the United States.   a. …

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Managing Human Resources 17th Edition by Scott A. Snell -Test Bank

 

Instant Download – Complete Test Bank With Answers

 

 

Sample Questions Are Posted Below

 

1. Most American clothing makers have outsourced or offshored work because the quality of the items produced is much greater when manufactured outside the United States.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-1
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

2. Recruiting strategies and their effectiveness generally remain constant over time.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-1
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

3. Research has shown that applicants who find employment through an employee referral tend to be a problem because they tend to quit more quickly.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

4. Advertisements can achieve selectivity in attracting applicants.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

5. There is a correlation between the accuracy and completeness of an advertisement and an organization’s recruitment success.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

6. Often, applicants respond to an advertisement even if they don’t meet the job requirements.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

7. Educational institutions typically are a source of young applicants with formal training but relatively little full-time work experience.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

8. For technical and managerial positions, community colleges are generally the primary source of recruitment.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

9. Recruiters sent to college campuses must be properly trained and prepared to talk to candidates about their company and requirements for specific openings.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

10. Labor unions can be a recruiting source for some professional job openings.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

11. Unlike temporary help agencies, which supply workers only for limited periods, employee-leasing companies place their employees with subscribers on a permanent basis.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

12. Professional employer organizations lease employees to firms and perform all the HR duties including hiring, payroll, performance appraisal, and benefits administration.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

13. Yield ratios can help indicate which recruitment sources are most effective at producing qualified job candidates.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-3
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

14. Yield ratios should be calculated for each recruiting source.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-3
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

15. Effectiveness of recruiters is often the main reason for applicants to select one organization over another.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-1
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

16. A realistic job preview informs applicants about all aspects of the job, including both its desirable and its undesirable facets.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-3
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

17. Realistic job previews not only reduce turnover but also reduce job satisfaction.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-3
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

18. It is not uncommon for firms to attempt to gain secrets from their competitors by hiring away their employees.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-1
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

19. External labor markets are those in which workers are hired into entry-level jobs and higher level jobs are filled from within.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-1
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

20. China and India are heating up competition for talent as firms there attempt to staff the burgeoning high-tech industries in these nations.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-1
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

21. Stickiness refers to a company’s efforts to help existing and prospective workers understand why it is a desirable place to work.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-1
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

22. Job posting can be done via bulletin boards, intranet, and electronic notification.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

23. Skill inventories are an important tool for succession planning.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

24. A research study has found that managers often hire external candidates

rather than promote their current employees because they have a tendency to overvalue

unfamiliar candidates and undervalue known ones.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

25. Trade schools can be a good source of applicants even for high level positions within organizations.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

26. Individual employees are responsible for initiating their own career planning.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

27. It is the responsibility of employees to identify their knowledge, skills, abilities, interests, and values and to seek out information about career options in order to set goals and develop career plans.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

28. Mentoring is an important indicator of management support in career development.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

29. Advertising job openings on websites and in newspapers and trade journals is a common
way to attract candidates.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

30. Lines of advancement within an organization are commonly referred to as career paths.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

31. Even when a job opening is described thoroughly in an advertisement, many unqualified applicants will still apply.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

32. Walk-in job seekers looking for jobs that pay hourly wages are common in larger organizations.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

33. Many successful individuals find that their career paths are due to their circumstances rather than planning.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

34. Relocation services help terminated employees find a job elsewhere.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

35. Outplacement services help terminated employees find a job elsewhere.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

36. Dual career paths provide for progression in special areas with compensation that is comparable to that received by managers at different levels.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

37. Taking a job as a manager may result in a professional employee being promoted out of something they were good at doing.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

38. Looking on the Internet is the most commonly used search tactic by job seekers.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

39. Passive job seekers are people who are not looking for jobs but could be persuaded to take new ones given the right opportunity.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

40. Some organizations make career counseling a part of the annual performance appraisal.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

41. Fast-track programs are employed in some organizations as a way to retain young managers with high potential.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

42. Legally, a mentor should be selected exclusively for career development purposes.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

43. Mentoring functions can be formal or informal.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

44. The glass ceiling represents practical barriers to entry-level employment for women and minorities.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

45. Glass ceiling audits are conducted by the Department of Labor to identify practices that hinder the upward mobility of women and minorities.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

46. Glass ceiling audits avoid or prevent fines by the government.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

47. A major problem women face in employment is balancing their managerial careers with their families

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

48. Job sharing, flextime, extended leave, and alternative career paths are ways to accommodate family needs.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

49. Internship programs may be one way to help minorities prepare for careers in management when still in college.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

50. Retirees seldom return to work for their previous employers.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

51. Organizations accommodate dual-career couples by offering flexible work schedules.

  a. True
  b. False

 

ANSWER:   True
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

52. Women’s networks have had a detrimental effect on the advancement of women.

  a. True
  b. False

 

ANSWER:   False
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

53. _____ are labor markets in which workers are hired into entry level jobs and higher level jobs are filled from within.

  a. Internal labor markets
  b. External labor markets
  c. Global sourcing markets
  d. Outsourcing markets

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-1
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

54. Many manufacturers have relocated to the South because:

  a. lower-cost labor is plentiful there and unions are less prevalent.
  b. there are many high-tech companies in the North.
  c. the top computer science schools in the nation are located there.
  d. there is an abundance of surplus labor.

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-1
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

55. There is a correlation between the recruitment success of an organization and:

  a. formal and informal recruitment sources.
  b. the accuracy and completeness of advertisements.
  c. the affirmative action goals related to it.
  d. unsolicited applications and resumes.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

56. Use of the Internet for recruiting is:

  a. popular with job seekers, but not recruiters.
  b. popular with recruiters, but not job seekers.
  c. cheaper and easier, but less effective than other methods.
  d. the most commonly used search tactic by job seekers and recruiters.

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

57. Which of the following is NOT a form of internal recruiting?

  a. Job postings
  b. Performance appraisals
  c. Mobile recruiting
  d. Skill inventories

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

58. Which of the following recruitment sources could result in charges of inbreeding and possible violation of the EEO regulations?

  a. Educational institutions
  b. Newspaper ads
  c. Employee referrals
  d. Job posting

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

59. Executive search firms:

  a. help employers find the right people for jobs.
  b. charge job candidates a fee only after they accept a job.
  c. lease executive level employees to organizations on a long- and a short-term base.
  d. advertise only in trade magazines.

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

60. Instead of helping job seekers find the right job, _____ concentrate on helping employers find the right person for a job.

  a. public employment agencies
  b. labor unions
  c. private employment agencies
  d. executive search firms

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

61. The success of campus recruiting can be weakened by all of the following EXCEPT:

  a. recruiters who are not trained to talk to interested candidates.
  b. failure to follow up on individual prospects.
  c. limiting visits to highly selected campuses.
  d. visiting too many campuses.

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

62. Public employment agencies may help employers by providing all of the following services EXCEPT:

  a. employment testing.
  b. human resource planning.
  c. job analysis.
  d. community wage surveys.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

63. Private employment agencies:

  a. commonly recruit candidates for vacanies on a temporary basis.
  b. commonly charge the employer a fee.
  c. commonly specialize in providing services for a specific occupational area.
  d. commonly provide services only to college students.

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

64. Which of the following is NOT one of Marriott’s recruiting principles?

  a. Building an employment brand
  b. Getting it right the first time
  c. A caring workplace
  d. Bringing in new blood

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

65. Identify a warning sign of a weak talent bench.

  a. Promotions are made quickly.
  b. Key positions are filled internally.
  c. Key positions are filled externally.
  d. Promotions are made objectively.

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

66. Unlike temporary help agencies, employee-leasing companies:

  a. place employees with subscribers on a permanent basis.
  b. require subscribers to pay for benefits.
  c. prevent subscribers from laying off employees.
  d. allow subscribers to lower their employee requirements.

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

67. _____ is the most commonly used search tactic by job seekers and recruiters to make job seekers aware of new positions.

  a. Postal advertising
  b. Mobile recruiting
  c. The Internet
  d. The Newspaper

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

68. The approach to recruitment that informs applicants about all aspects of a job, including both its desirable and undesirable facets, is called:

  a. honesty recruiting.
  b. a realistic job preview.
  c. balance recruiting.
  d. a negative or positive job assessment.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-3
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

69. The benefits of providing job applicants with a balanced, honest, and realistic portrayal of a job position include all of the following EXCEPT:

  a. improved job satisfaction.
  b. reduced voluntary turnover.
  c. realistic job expectations.
  d. enhanced expectations and aspirations.

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-3
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

70. _____ are people who are not looking for jobs but could be persuaded to take new ones given

the right opportunity.

  a. Passive job seekers
  b. Transient employees
  c. Global workers
  d. Expendable laborers

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

71. Some surveys have shown that _____ is the most popular means of e-recruiting.

  a. social networking
  b. online mail
  c. text messaging
  d. fax

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

72. A 2010 study by the Kessler Foundation and National Organization on Disability (NOD) found that 85 percent of adults without disabilities access the Internet, whereas only _____ of adults with disabilities do.

  a. 54 percent
  b. 39 percent
  c. 24 percent
  d. 9 percent

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG: Reflective Thinking
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

73. _____ is the way by which most job positions are filled.

  a. Advertising
  b. The Internet
  c. Word-of-mouth recommendation
  d. Text messaging

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

74. ​According to the Attraction-Selection-Attrition (ASA) model, which of the following is NOT a reason for organizational inbreeding to occur?

  a. Attraction
  b. Appraisal
  c. Selection
  d. Attrition

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

75. The practice of hiring relatives is known as:

  a. family-based hiring.
  b. inverted familial diversification.
  c. re-recruiting.
  d. nepotism.

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

76. The fees charged by search firms can range anywhere from _____ percent of the annual salary for the position to be filled.

  a. 5 to 20
  b. 25 to 40
  c. 45 to 60
  d. 75 to 100

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

77. _____ is the process of keeping track of and maintaining relationships with former employees to see if they would be willing to return to the firm.

  a. Nepotism
  b. Rerecruiting
  c. Realistic job preview
  d. Recruiting outsourcing

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

78. _____, with their various types of specialized training, can provide candidates for technical jobs.

  a. Community colleges
  b. High schools
  c. Employment agencies
  d. Community organizations

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

79. _____ of the fifty U.S. states maintain an employment agency that administers its

unemployment insurance program.

  a. A few
  b. About half
  c. The majority
  d. All

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

80. The means by which organizations can assess and weigh the knowledge and skills that each of its jobs requires is called _____.

  a. competency analysis
  b. job development assessment
  c. skill inventories
  d. human capital mapping

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

81. The lines of advancement for an individual within an organization are known as:

  a. career paths.
  b. job shadows.
  c. skills inventories.
  d. career plateaus.

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

82. The placement of an employee in another job at a higher level in the organization with an increase in pay and status is known as:

  a. job enlargement.
  b. a transfer.
  c. a promotion.
  d. job rotation.

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

83. The placement of an employee in another job for which the duties, responsibilities, status, and remuneration are approximately equal to those of the previous job is known as:

  a. a promotion.
  b. a transfer.
  c. relocation.
  d. job rotation.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

84. Services that are offered to employees who are constantly transferred to different locations are known as:

  a. outplacement services.
  b. relocation services.
  c. advisory services.
  d. adjustment services.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

85. Outplacement services are:

  a. useful in attracting individuals to a career
  b. designed to help terminated employees find a job elsewhere.
  c. rarely provided to executive employees.
  d. offered to employees who are constantly transferred to different locations.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

86. Stages of career development include organizational entry, early career, midcareer, late career, and _____.

  a. post career
  b. preparation for work
  c. retirement
  d. career re-entry

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

87. _____ is the career stage that is devoted to soliciting job offers and selecting an appropriate job.

  a. Preparation for work.
  b. Organizational entry.
  c. Early career.
  d. Job seeking.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

88. A career plateau is a situation in which:

  a. economic conditions remove promotional opportunities for employees.
  b. either organizational or personal reasons reduce the probability of moving up the career ladder.
  c. employees are given opportunities for lateral growth where advancement does not exist.
  d. one observes his or her own work environment to better understand what he or she does.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

89. People experience a life plateau when:

  a. they allow work or any other factor to become the most significant aspect in their lives.
  b. no more promotional opportunities exist.
  c. they become bored with their job because they know it too well.
  d. retirement occurs in their lives.

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

90. Career counseling involves speaking with employees about all of the following EXCEPT:

  a. their current job activities and performance.
  b. their past career decisions.
  c. their personal and career interests and goals.
  d. their personal skills.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

91. A program that provides for a relatively rapid progression through a number of managerial positions is known as a:

  a. management development program.
  b. fast-track program.
  c. career advancement program.
  d. fast-mentor program.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

92. Executives who coach, advise, and encourage individuals of a lesser rank are referred to as:

  a. executive coaches.
  b. mentors.
  c. HR recruiters.
  d. leaders.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

93. The Society for Human Resource Management (SHRM) reports that companies with fewer than 50 employees can save anywhere from _____ in time and labor costs annually by hiring a professional employer organization.

  a. $100,000 to $1 million.
  b. $50,000 to $500,000
  c. $10,000 to $100,000
  d. $5,000 to $50,000

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

94. For what reason should a person seeking a mentor research the potential mentor’s background?

  a. To prevent negligent choosing of mentor
  b. To find someone to introduce one to the mentor
  c. To establish a relationship with the mentor
  d. To learn about the mentor’s weaknesses

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

95. An informal network of interpersonal relationships that has traditionally provided a means for senior members of an organization to pass along career tips to junior members is:

  a. a mentoring network.
  b. the women’s network.
  c. the juniors network.
  d. the good old boys’ network.

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

96. If 100 resumes were obtained from an employment agency and 17 of the applicants submitting those resumes were invited for an on-site interview, the yield ratio for that agency would be _____.

  a. 100 percent
  b. 83 percent
  c. 34 percent
  d. 17 percent

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-3
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

97. The artificial barriers based on attitudinal or organizational bias that prevent qualified individuals from advancing upward in their organizations into management positions refers to:

  a. labor barriers.
  b. the glass ceiling.
  c. the shadowing process.
  d. career plateaus.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

98. A program that offers students an opportunity to learn the job and gain hands-on experience while they are still in college is known as a(n):

  a. outplacement program.
  b. internship program.
  c. mentorship program.
  d. career management program.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

99. A downward transfer is known as:

  a. lateral regression.
  b. relocation.
  c. demotion.
  d. nepotism.

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

100. The area of employment that is slowest to respond to affirmative action appeals is:

  a. the advancement of women to top management positions.
  b. the advancement of minorities to middle and top management positions.
  c. the advancement of female single parents.
  d. the advancement of dual-career couples to first level supervisor positions.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

101. A ____ occurs when a person has learned a job too well and is bored with day-to-day activities.

  a. life plateau
  b. content plateau
  c. structural plateau
  d. sabbatical plateau

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

102. All of the following statements about recruiting disabled employees are true EXCEPT that:

  a. a large number of disabled people have hearing or vision impairments.
  b. physical disabilities may limit only certain job requirements.
  c. the superior performance attributed to the disabled is because of low expectations.
  d. the majority of disabled people do not like to work.

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

103. A _____ marks the end of promotions.

  a. content plateau
  b. structural plateau
  c. life plateau
  d. sabbatical plateau

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

104. Organizations prefer to hire older workers because:

  a. they have proven employment experience.
  b. they learn faster.
  c. they are more willing to relocate.
  d. they do not require medical benefits.

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

105. Retirees often return to their old employers because:

  a. they cannot afford their retirement lifestyle.
  b. the Age Discrimination Act has eliminated mandatory retirement ages.
  c. the employers request them to comeback.
  d. they have knowledge of their employers’ needs despite the negative effect on their work groups.

 

ANSWER:   c
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

106. Couples that pursue their individual careers and actively support each other’s career development are known as:

  a. dual-working couples.
  b. modern-day couples.
  c. corporate couples.
  d. dual-career couples.

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

107. The most frequent organizational accommodations made to dual-career couples are:

  a. flextime working schedules.
  b. parental leave policies.
  c. work from home policies.
  d. day-care facilities.

 

ANSWER:   a
POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

108. A major problem that dual-career couples face is:

  a. the need for childcare.
  b. the threat of relocation.
  c. emotional stress.
  d. the greater possibility of divorce.

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

109. _____ organizational structures in firms means that there are fewer promotion possibilities.

  a. Taller
  b. Flatter
  c. Simpler
  d. Organic

 

ANSWER:   b
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

110. Some labor unions maintain _____ that provide a supply of job applicants.

  a. applicant rosters
  b. employee rolls
  c. service centers
  d. hiring halls

 

ANSWER:   d
POINTS:   1
DIFFICULTY:   Easy
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-2
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Knowledge

 

111. What can managers do to improve the effectiveness of external recruitment?

ANSWER:   There are several things that managers can do to maximize the probability of successful external recruiting. First, managers may calculate yield ratios to help indicate which recruitment sources are most effective in producing qualified job candidates. Second, the cost of various recruiting procedures can be computed using a fairly simple set of calculations. Third, managers can take steps to ensure that their recruiters have a good understanding of the knowledge, skills, abilities, experiences, and other characteristics required for a job. In addition, it is important to remember that recruiters have an influence on an applicant’s job decision. Because recruiters can often enhance the perceived attractiveness of a job and an organization, they are often a main reason why applicants select one organization over another. Another way by which organizations may be able to increase the effectiveness of their recruitment

efforts is by providing job applicants with a realistic job preview (RJP). An RJP informs applicants about all aspects of the job, including both its desirable and undesirable facets.

POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-3
NATIONAL STANDARDS:   United States – BUSPROG: Analytic
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

112. Compare and contrast the advantages of internal and external sources of recruitment.

ANSWER:   External sources of recruitment provide applicants who often bring new and innovative ideas to the workplace.

They are less likely to think in the same manner as the current employees. Also, external candidates can be used to provide the knowledge, skills, and abilities that are lacking in the current workforce.
The use of internal sources of recruitment provides motivation and enhances the morale of the current workforce by linking performance to rewards. Applicants hired by internal sources of recruitment are well known to the management and require less training than applicants employed by external sources of recruitment.
External sources of recruitment include:
• Advertisements
• Internet
• Employee referrals
• Labor unions
• Professional employer organizations
• Executive search firms
• Educational institutions
• Professional organizations
• Public employment agencies
• Private employment agencies
Internal sources of recruitment include job posting and bidding.

POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-3
NATIONAL STANDARDS:   United States – BUSPROG: Reflective Thinking
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

113. Describe the basic conditions that must be present if a career development program has to be successful.

ANSWER:   ​If career development is has to succeed, it must receive complete management support.

One of the most important indicators of management support comes in the form of mentoring. In addition, managerial personnel at all levels must be trained in the fundamentals of job design, performance appraisal, career planning, and counseling for a program to be effective.

Individuals must have a clear understanding of the organization’s philosophy and immediate goals. Without this, individuals may plan for personal change and growth without knowing if or how their own goals match those of the organization. In addition, an organization may need to alter its current HRM policies to ensure that its career development program is effective.

POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
NOTES:   Bloom’s: Comprehension

 

114. ​Describe the first two stages of career development, and briefly describe what stages three through five have in common.

ANSWER:   ​The first stage—preparation for work—encompasses the period prior to entering an organization, often extending until age 25. It is a period in which individuals must acquire the knowledge, skills, and abilities they will need to compete in the marketplace. Careful planning based on sound information should be the focus.

The second stage—organizational entry—is devoted to soliciting job offers and selecting an appropriate job. It is typically from ages 18 to 25. During this period one may also be involved in preparing for work.

The next three stages—early career, midcareer, and late career—entail fitting into a chosen occupation and organization, modifying goals, making choices, remaining productive, and finally, preparing for retirement.

POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

115. Discuss some of the characteristics of a good mentor.

ANSWER:   ​Some characteristics of a good mentor are:

1. To listen and understand
2. To challenge and stimulate learning
3. To coach
4. To build self-confidence
5. To provide wise counsel
6. To teach by example
7. To act as a role model
8. To share experiences
9. To offer encouragement

POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

116. What are some of the guidelines to an employee seeking a mentor?

ANSWER:   ​Under a good mentor, learning focuses on goals, opportunities, expectations, standards, and assistance in fulfilling one’s potential. In order to form an effective mentoring relationship, an employee seeking a mentor should follow the following general guidelines:

1. Research the person’s background—The more you know about the potential mentor, the easier it is to approach him or her and establish a relationship that will work for both of you.
2. Make contact with the person—Get involved with your mentor in a business setting or have a mutual friend or acquaintance introduce you.
3. Request help on a particular matter—Let the mentor know that you admire him or her and ask for help in that arena. Keep your request simple and specific.
4. Consider what you can offer in exchange—Mentoring is a two-way street. If you can do something for your potential mentor, then by all means, tell him or her.
5. Arrange a meeting—Once your specific request has been accepted, you are ready to meet with your potential mentor. Set goals, identify your desired outcomes, and prepare a list of questions. Do not go to this meeting cold. Listen attentively. Then, ask your questions and request specific suggestions.
6. Follow up—After the meeting, try some of your potential mentor’s suggestions and share the results. Express appreciation by identifying something in particular that was significant to you.
7. Ask to meet on an on-going basis—After your potential mentor has had the chance to not only meet and interact with you but also see the value of what he or she can provide, you are in a good position to request an ongoing relationship. Suggest that you meet with him or her regularly, or ask permission to get help on an ad hoc basis.

POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-4
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

117. Career development programs often contain segments designed to further the advancement of special groups within an organization. Briefly discuss some of the ways employers can facilitate the career development of women.

ANSWER:   Eliminating barriers to advancement is critical. Women in management have been handicapped by not being part of the so-called good old boys’ network. They have also typically lacked role models to serve as mentors. To combat this difficulty, women in several organizations have developed their own networks devoted to fostering women’s career development.

In addition, women are trained to move into management positions. Many employers offer special training to women who are on a management career path. Opportunities are also available for women to participate in seminars and workshops.

One of the major problems women face is having both a managerial career and a family. In recent years, many employers have inaugurated programs that are mutually advantageous to the career-oriented women and the employer. These programs, which include alternate career paths, extended leave, flextime, job sharing, and telecommuting, provide new ways to balance career and family.

POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

118. How can retirees participate in the work force? How can employers accommodate them?

ANSWER:   Often returning to work at the behest of their employer, retirees may return as part timers, independent contractors, consultants, or on-call workers.

Employers can accommodate retirees by offering these options as well as flexible hours, job sharing, and telecommuting.

POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

119. What are common difficulties faced by dual-career couples?

ANSWER:   The need for quality child care, the time demands , stress, and, mainly, the threat of relocation are the common difficulties faced by dual-career couples. Gaining and maintaining the support of athe spouse or significant other is also important.
POINTS:   1
DIFFICULTY:   Moderate
LEARNING OBJECTIVES:   MGHR.SNEL.17.5-5
NATIONAL STANDARDS:   United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:   United States – OH – DISC: HRM
KEYWORDS:   Bloom’s: Comprehension

 

 

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