Managing Organizational Change Ian Palmer 3e - Test Bank Instant Download - Complete Test Bank With Answers Sample Questions Are Posted Below Chapter 05 What Changes—and What Doesn't? Multiple Choice Questions 1. Beltip Corp. was forced to shut its operations in a country due to the outbreak of a civil …
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Managing Organizational Change Ian Palmer 3e – Test Bank
Instant Download – Complete Test Bank With Answers
Sample Questions Are Posted Below
Chapter 05
What Changes—and What Doesn’t?
Multiple Choice Questions
| 1. | Beltip Corp. was forced to shut its operations in a country due to the outbreak of a civil war in that country. The change in operations experienced by Beltip is most accurately termed as a(n) _____.
|
| 2. | HomeCare Corp. is a manufacturer of household utilities. A recent fire at one of its production units caused HomeCare to reduce its production. This change in production is known as a(n) _____.
|
| 3. | Owing to a recent legislation requiring game developers to restrict the amount of violence in their video games, DynaPlay Inc. removed certain violent elements from its upcoming line of games. This change is most accurately termed as a(n) _____.
|
| 4. | _____ are those that are implemented in anticipation of, or in response to, known trends and developments.
|
| 5. | _____ are those that just happen, or have to happen, in response to unforeseen events, such as the sudden opening of new market opportunities, or accidents and failures.
|
| 6. | Incremental change differs from transformational change in that incremental change is:
|
| 7. | _____ involves a specific initiative that solves a problem, and/or makes improvements, in ways that do not present a challenge to current methods and thinking.
|
| 8. | Which of the following statements is true of first-order change?
|
| 9. | GoFire Inc., a manufacturer of sportswear, starts adding sweat resistant padding to its football helmets to enhance their comfort. This addition is most accurately termed a(n) _____.
|
| 10. | SonoTech Corp., a headphones manufacturer, adds a noise-cancelling option to its existing line of headphones. This is a(n) _____.
|
| 11. | TrebleTip Corp., a producer of musical instruments, decides to start manufacturing personal computers that are compatible with its amplifiers and effects processors. This change by TrebleTip is a(n) _____.
|
| 12. | _____ leads to organizational transformation, by introducing new products, services, and ways of doing business, based on creative lateral thinking that alters current core assumptions.
|
| 13. | Which of the following statements is true of second-order change?
|
| 14. | Which of the following is an operational innovation?
|
| 15. | Which of the following is a difference between sustaining innovations and disruptive innovations?
|
| 16. | Which of the following statements is true of disruptive innovations?
|
| 17. | Which of the following statements is true of operational innovations?
|
| 18. | According to Everett Rogers, who among the following are usually the first in their social grouping to adopt new approaches and behaviors?
|
| 19. | _____ are opinion leaders who evaluate ideas carefully, take risks, help to adapt new ideas to local settings, and have effective networking skills.
|
| 20. | According to Everett Rogers, who among the following take longer to reach a decision to change, but are still ahead of the average?
|
| 21. | According to Everett Rogers, who among the following are skeptical and risk averse and wait for most of their colleagues to adopt new ideas first?
|
| 22. | According to Everett Rogers, who among the following are viewed negatively by others and are the last to adopt new ideas, even for reasons that they believe to be rational?
|
| 23. | The probability of an innovation being accepted increases when it is _____.
|
| 24. | Which of the following is a suggestion for organizations seeking to develop the capabilities for handling disruptive innovation?
|
| 25. | Which of the following is a habit of disruptive innovators?
|
| 26. | Which of the following statements implies that it would be a mistake to think that disruptive innovation is the solution to most current organizational problems?
|
| 27. | Which of the following statements is true of organizational culture?
|
| 28. | Which of the following statements is true of digitization?
|
| 29. | Which of the following is a valuable property of social media?
|
| 30. | Which of the following is the reason for the slow progress with internal corporate uses of social media?
|
True / False Questions
| 31. | In practice, the ripples from even simple changes in an organization can be difficult to predict, and thus difficult to manage.
True False |
| 32. | First-order changes are radical and fundamentally alter core assumptions.
True False |
| 33. | The management of shallow change requires more management capability and resources than implementing frame-breaking initiatives.
True False |
| 34. | Change management experience and capability have become “core selection factors” for candidates seeking promoted positions in many organizations.
True False |
| 35. | Innovations that are disruptive do not necessarily involve chaos and upheaval.
True False |
| 36. | Deal-making or new technology is not as glamorous, or as easily understood, as an operational innovation.
True False |
| 37. | Disruptive innovations are introduced more often by large, dominant incumbents rather than by smaller new entrants.
True False |
| 38. | Organizational culture is important because it influences organizational effectiveness.
True False |
| 39. | Failure to manage organizational culture costs lives, reputations, careers, and money.
True False |
| 40. | Social media could be central in encouraging more open, communicative, egalitarian, collaborative, and responsive organizational cultures.
True False |
Chapter 05 What Changes—and What Doesn’t? Answer Key
Multiple Choice Questions
| 1. | Beltip Corp. was forced to shut its operations in a country due to the outbreak of a civil war in that country. The change in operations experienced by Beltip is most accurately termed as a(n) _____.
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 2. | HomeCare Corp. is a manufacturer of household utilities. A recent fire at one of its production units caused HomeCare to reduce its production. This change in production is known as a(n) _____.
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 3. | Owing to a recent legislation requiring game developers to restrict the amount of violence in their video games, DynaPlay Inc. removed certain violent elements from its upcoming line of games. This change is most accurately termed as a(n) _____.
|
| Accessibility: Keyboard Navigation Difficulty: 3 Hard Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 4. | _____ are those that are implemented in anticipation of, or in response to, known trends and developments.
|
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 5. | _____ are those that just happen, or have to happen, in response to unforeseen events, such as the sudden opening of new market opportunities, or accidents and failures.
|
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 6. | Incremental change differs from transformational change in that incremental change is:
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 7. | _____ involves a specific initiative that solves a problem, and/or makes improvements, in ways that do not present a challenge to current methods and thinking.
|
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 8. | Which of the following statements is true of first-order change?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 9. | GoFire Inc., a manufacturer of sportswear, starts adding sweat resistant padding to its football helmets to enhance their comfort. This addition is most accurately termed a(n) _____.
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 10. | SonoTech Corp., a headphones manufacturer, adds a noise-cancelling option to its existing line of headphones. This is a(n) _____.
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 11. | TrebleTip Corp., a producer of musical instruments, decides to start manufacturing personal computers that are compatible with its amplifiers and effects processors. This change by TrebleTip is a(n) _____.
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 12. | _____ leads to organizational transformation, by introducing new products, services, and ways of doing business, based on creative lateral thinking that alters current core assumptions.
|
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 13. | Which of the following statements is true of second-order change?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 14. | Which of the following is an operational innovation?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 15. | Which of the following is a difference between sustaining innovations and disruptive innovations?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 16. | Which of the following statements is true of disruptive innovations?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 17. | Which of the following statements is true of operational innovations?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 18. | According to Everett Rogers, who among the following are usually the first in their social grouping to adopt new approaches and behaviors?
|
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 19. | _____ are opinion leaders who evaluate ideas carefully, take risks, help to adapt new ideas to local settings, and have effective networking skills.
|
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 20. | According to Everett Rogers, who among the following take longer to reach a decision to change, but are still ahead of the average?
|
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 21. | According to Everett Rogers, who among the following are skeptical and risk averse and wait for most of their colleagues to adopt new ideas first?
|
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 22. | According to Everett Rogers, who among the following are viewed negatively by others and are the last to adopt new ideas, even for reasons that they believe to be rational?
|
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 23. | The probability of an innovation being accepted increases when it is _____.
|
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 24. | Which of the following is a suggestion for organizations seeking to develop the capabilities for handling disruptive innovation?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 25. | Which of the following is a habit of disruptive innovators?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 26. | Which of the following statements implies that it would be a mistake to think that disruptive innovation is the solution to most current organizational problems?
|
| Accessibility: Keyboard Navigation Difficulty: 3 Hard Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 27. | Which of the following statements is true of organizational culture?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-04 Assess the significance of organizational culture with regard to organizational performance and reputation, and the role of leaders as culture architects. |
| 28. | Which of the following statements is true of digitization?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-05 Assess the potential impact of new digital technologies in general, and the potential organizational benefits of applications of social media in particular. |
| 29. | Which of the following is a valuable property of social media?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-05 Assess the potential impact of new digital technologies in general, and the potential organizational benefits of applications of social media in particular. |
| 30. | Which of the following is the reason for the slow progress with internal corporate uses of social media?
|
| Accessibility: Keyboard Navigation Difficulty: 2 Medium Learning Objective: 05-05 Assess the potential impact of new digital technologies in general, and the potential organizational benefits of applications of social media in particular. |
True / False Questions
| 31. | In practice, the ripples from even simple changes in an organization can be difficult to predict, and thus difficult to manage.
TRUE |
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 32. | First-order changes are radical and fundamentally alter core assumptions.
FALSE |
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 33. | The management of shallow change requires more management capability and resources than implementing frame-breaking initiatives.
FALSE |
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-01 Explain several different ways of categorizing different types of change. |
| 34. | Change management experience and capability have become “core selection factors” for candidates seeking promoted positions in many organizations.
TRUE |
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-02 Identify practical implications of different types of change for the change manager. |
| 35. | Innovations that are disruptive do not necessarily involve chaos and upheaval.
TRUE |
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 36. | Deal-making or new technology is not as glamorous, or as easily understood, as an operational innovation.
FALSE |
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 37. | Disruptive innovations are introduced more often by large, dominant incumbents rather than by smaller new entrants.
FALSE |
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-03 Understand the difference between sustaining and disruptive innovation, and explain the practical implications of this distinction for change management. |
| 38. | Organizational culture is important because it influences organizational effectiveness.
TRUE |
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-04 Assess the significance of organizational culture with regard to organizational performance and reputation, and the role of leaders as culture architects. |
| 39. | Failure to manage organizational culture costs lives, reputations, careers, and money.
TRUE |
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-04 Assess the significance of organizational culture with regard to organizational performance and reputation, and the role of leaders as culture architects. |
| 40. | Social media could be central in encouraging more open, communicative, egalitarian, collaborative, and responsive organizational cultures.
TRUE |
| Accessibility: Keyboard Navigation Difficulty: 1 Easy Learning Objective: 05-05 Assess the potential impact of new digital technologies in general, and the potential organizational benefits of applications of social media in particular. |
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
