Operations Management, Global Edition 12Th Edition By William Stevenson - Test Bank

Operations Management, Global Edition 12Th Edition By William Stevenson - Test Bank   Instant Download - Complete Test Bank With Answers     Sample Questions Are Posted Below   Chapter 05 Strategic Capacity Planning for Products and Services   True / False Questions 1. The term capacity refers to the maximum quantity an operating unit …

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Operations Management, Global Edition 12Th Edition By William Stevenson – Test Bank

 

Instant Download – Complete Test Bank With Answers

 

 

Sample Questions Are Posted Below

 

Chapter 05

Strategic Capacity Planning for Products and Services

 

True / False Questions

1. The term capacity refers to the maximum quantity an operating unit can process over a given period of time.

True    False

 

2. Capacity decisions are usually one-time decisions; once they have been made, we know the limits of our operations.

True    False

 

3. Stating capacity in dollar amounts generally results in a consistent measure of capacity regardless of the actual units of measure.

True    False

 

4. Design capacity refers to the maximum output that can possibly be attained.

True    False

 

5. If the unit cost to buy something is less than the variable cost to make it, the decision to make or buy is based solely on the fixed costs.

True    False

 

6. Increasing productivity and also quality will result in increased capacity.

True    False

 

7. Utilization is defined as the ratio of effective capacity to design capacity.

True    False

 

8. Increasing capacity just before a bottleneck operation will improve the output of the process.

True    False

 

9. An example of an external factor that influences effective capacity is government safety regulations.

True    False

 

10. Cost and competitive priorities reduce effective capacities.

True    False

 

11. Capacity increases are usually acquired in fairly large “chunks” rather than in smooth increments.

True    False

 

12. In cost-volume analysis, costs that vary directly with volume of output are referred to as fixed costs because they are a fixed percentage of output levels.

True    False

 

13. The break-even quantity can be determined by dividing the fixed costs by the difference between the revenue per unit and the variable cost per unit.

True    False

 

14. According to the reading on restaurant sourcing practices, only fast-food restaurants are able to bring in outsourced foods.

True    False

 

15. The more current capacity exceeds desired capacity, the greater the opportunity for profit.

True    False

 

16. The current trend toward global operations has made capacity decisions much easier since we have the whole world in which to consider operations.

True    False

 

17. Capacity planning requires an analysis of needs: what kind, how much, and when.

True    False

 

18. Waiting line analysis can be useful for capacity design, especially for service systems.

True    False

 

19. Capacity decisions often involve a long-term commitment of resources which, when implemented, are difficult or impossible to modify without major added costs.

True    False

 

20. Outsourcing some production is a means of supporting a constraint.

True    False

 

 

Multiple Choice Questions

21. Outsourcing some production is a means of _________ a capacity constraint.

A. identifying

 

B. modifying

 

C. supporting

 

D. overcoming

 

E. repeating

 

22. Which of the following is not a basic question in capacity planning?

A. what kind is needed

 

B. how much is needed

 

C. when is it needed

 

D. who will pay for it

 

E. what it will be used for

 

23. Which of these factors would not be subtracted from design capacity when calculating effective capacity?

A. personal time

 

B. equipment maintenance

 

C. scheduling problems

 

D. changing the mix of products

 

E. all of the choices

 

24. Which of the following is not a reason why capacity decisions are so important?

A. Capacity limits the rate of output possible.

 

B. Capacity affects operating costs.

 

C. Capacity is a major determinant of initial costs.

 

D. Capacity is a long-term commitment of resources.

 

E. Capacity affects organizations’ images.

 

25. Which of the following is the case where capacity is measured in terms of inputs?

A. steel mill

 

B. electrical power plant

 

C. restaurant

 

D. petroleum refinery

 

E. airline

 

26. Unbalanced systems are evidenced by:

A. top-heavy operations.

 

B. labor unrest.

 

C. bottleneck operations.

 

D. increasing capacities.

 

E. assembly lines.

 

27. Maximum capacity refers to the upper limit of:

A. inventories.

 

B. demand.

 

C. supplies.

 

D. rate of output.

 

E. finances.

 

28. The impact that a significant change in capacity will have on a key vendor is a:

A. supply chain factor.

 

B. process limiting factor.

 

C. internal factor.

 

D. human resource factor.

 

E. operational process factor.

 

29. The maximum possible output given a product mix, scheduling difficulties, quality factors, and so on is:

A. utilization.

 

B. design capacity.

 

C. efficiency.

 

D. effective capacity.

 

E. available capacity.

 

30. Efficiency is defined as the ratio of:

A. actual output to effective capacity.

 

B. actual output to design capacity.

 

C. design capacity to effective capacity.

 

D. effective capacity to actual output.

 

E. design capacity to actual output.

 

31. Utilization is defined as the ratio of:

A. actual output to effective capacity.

 

B. actual output to design capacity.

 

C. design capacity to effective capacity.

 

D. effective capacity to actual output.

 

E. design capacity to actual output.

 

32. Which of the following would tend to reduce effective capacity?

A. suppliers that provide more reliable delivery performance

 

B. reduced changeover times

 

C. more employee cross-training

 

D. improved production quality

 

E. greater variety in the product line

 

33. The decision to outsource opens the firm up to certain risks, among them _________ and ________.

A. lower costs; fewer task-specific investments

 

B. loss of direct control over operations; need to disclose proprietary information

 

C. access to greater expertise; greater demand variability

 

D. greater capacity rigidity; tight knowledge control

 

E. higher marketing costs; small orders

 

34. The ratio of actual output to effective capacity is:

A. design capacity.

 

B. effective capacity.

 

C. actual capacity.

 

D. efficiency.

 

E. utilization.

 

35. The ratio of actual output to design capacity is:

A. design capacity.

 

B. effective capacity.

 

C. actual capacity.

 

D. efficiency.

 

E. utilization.

 

36. Given the following information, what would efficiency be?

Effective capacity = 80 units per day
Design capacity = 100 units per day
Utilization = 48 percent

A. 20 percent

 

B. 35 percent

 

C. 48 percent

 

D. 60 percent

 

E. 80 percent

 

37. Given the following information, what would efficiency be?

Effective capacity = 50 units per day
Design capacity = 100 units per day
Actual output = 30 units per day

A. 40 percent

 

B. 50 percent

 

C. 60 percent

 

D. 80 percent

 

E. 90 percent

 

38. Given the following information, what would utilization be?

Effective capacity = 20 units per day
Design capacity = 60 units per day
Actual output = 15 units per day

A. 1/4

 

B. 1/3

 

C. 1/2

 

D. 3/4

 

E. none of these

 

39. Which of the following is not a strategy to manage service capacity?

A. hiring extra workers

 

B. backordering

 

C. pricing and promotion

 

D. part-time workers

 

E. subcontracting

 

40. Which of the following is not a determinant of effective capacity?

A. facilities

 

B. product mix

 

C. actual output

 

D. human factors

 

E. external factors

 

41. Everything else being equal, a firm considering outsourcing can be reasonably certain that:

A. total costs will be lower.

 

B. its supplier probably has more expertise in whatever is being outsourced.

 

C. it can maintain tight control over knowledge.

 

D. proprietary information will not be disclosed.

 

E. control over operations will be maintained.

 

42. Capacity in excess of expected demand that is intended to offset uncertainty is a:

A. margin protect.

 

B. line balance.

 

C. capacity cushion.

 

D. timing bubble.

 

E. positioning hedge.

 

43. Short-term considerations in determining capacity requirements include:

A. demand trend.

 

B. cyclical demand variations.

 

C. seasonal demand variations.

 

D. mission statements.

 

E. new product development plans.

 

44. Which of the following is not a criterion for developing capacity alternatives?

A. design structured, rigid systems

 

B. take a big-picture approach to capacity changes

 

C. prepare to deal with capacity in “chunks”

 

D. attempt to smooth out capacity requirements

 

E. identify the optimal operating level

 

45. Seasonal variations are often easier to deal with in capacity planning than random variations because seasonal variations tend to be:

A. smaller.

 

B. larger.

 

C. predictable.

 

D. controllable.

 

E. less frequent.

 

46. Production units have an optimal rate of output where:

A. total costs are minimum.

 

B. average unit costs are minimum.

 

C. marginal costs are minimum.

 

D. rate of output is maximum.

 

E. total revenue is maximum.

 

47. When the output is less than the optimal rate of output, the average unit cost will be:

A. lower.

 

B. the same.

 

C. higher.

 

D. could be either higher or lower.

 

E. could be either higher, lower or the same.

 

48. When buying component parts, risk does not include:

A. loss of control.

 

B. vendor viability.

 

C. interest rate fluctuations.

 

D. need to disclose proprietary information.

 

E. product liability.

 

49. At the break-even point:

A. output equals capacity.

 

B. total cost equals total revenue.

 

C. total cost equals profit.

 

D. variable cost equals fixed cost.

 

E. variable cost equals total revenue.

 

50. What is the break-even quantity for the following situation?

FC = $1,200 per week
VC = $2 per unit
Rev = $6 per unit

A. 100

 

B. 200

 

C. 600

 

D. 1,200

 

E. 300

 

51. An alternative will have fixed costs of $10,000 per month, variable costs of $50 per unit, and revenue of $70 per unit. The break-even point volume is:

A. 100.

 

B. 2,000.

 

C. 500.

 

D. 1,000.

 

E. 800.

 

52. For fixed costs of $2,000, revenue per unit of $2, and variable cost per unit of $1.60, the break-even quantity is:

A. 1,000.

 

B. 1,250.

 

C. 2,250.

 

D. 5,000.

 

E. 3,000.

 

53. Which of the following would not be a potential upside in a decision to outsource?

A. supplier capacity

 

B. potential to lower fixed costs

 

C. supplier expertise

 

D. knowledge sharing

 

E. supplier cost

 

54. If the output rate is increased but the average unit costs also increase, we are experiencing:

A. market share erosion.

 

B. economies of scale.

 

C. diseconomies of scale.

 

D. value-added accounting.

 

E. step-function scaleup.

 

55. The method of financial analysis which focuses on the length of time it takes to recover the initial cost of an investment is:

A. payback.

 

B. net present value.

 

C. internal rate of return.

 

D. queuing.

 

E. cost-volume.

 

56. When determining the timing and degree of capacity change, one can use the approach of:

A. lead time flexibility strategy.

 

B. expand early strategy.

 

C. wait-and-see strategy.

 

D. backordering.

 

E. delayed differentiation.

 

57. The method of financial analysis which results in an equivalent interest rate is:

A. payback.

 

B. net present value.

 

C. internal rate of return.

 

D. queuing.

 

E. cost-volume.

 

58. The first, and perhaps most important, step in constraint management is to ____________ the most pressing constraint.

A. improve

 

B. support

 

C. identify

 

D. elevate

 

E. modify

 

59. A market constraint can be overcome by:

A. lobbying.

 

B. cash flow management.

 

C. outsourcing.

 

D. advertising or price changes.

 

E. supplier development.

 

60. Improving cash flow would be a reasonable thing to focus on when trying to overcome a _________ constraint.

A. financial

 

B. market

 

C. demand

 

D. supplier

 

E. material

 

61. The owner of Firewood To Go is considering buying a hydraulic wood splitter which sells for $50,000. He figures it will cost an additional $100 per cord to purchase and split wood with this machine, while he can sell each cord of split wood for $125. What would the potential profit be if he were to split 4,000 cords of wood with this machine?

A. $0

 

B. $200,000

 

C. $100,000

 

D. $75,000

 

E. $50,000

 

62. The owner of Firewood To Go is considering buying a hydraulic wood splitter which sells for $50,000. He figures it will cost an additional $100 per cord to purchase and split wood with this machine, while he can sell each cord of split wood for $125. How many cords of wood would he have to split with this machine to break even?

A. 5,000

 

B. 3,000

 

C. 2,000

 

D. 1,000

 

E. 0

 

63. The owner of Firewood To Go is considering buying a hydraulic wood splitter which sells for $50,000. He figures it will cost an additional $100 per cord to purchase and split wood with this machine, while he can sell each cord of split wood for $125. How many cords of wood would he have to split with this machine to make a profit of $30,000?

A. 3,200

 

B. 1,500

 

C. 2,000

 

D. 1,000

 

E. 500

 

64. The owner of Firewood To Go is considering buying a hydraulic wood splitter which sells for $50,000. He figures it will cost an additional $100 per cord to purchase and split wood with this machine, while he can sell each cord of split wood for $125. If, for this machine, design capacity is 50 cords per day, effective capacity is 40 cords per day, and actual output is anticipated to be 35 cords per day, what would be its utilization?

A. 100 percent

 

B. 80 percent

 

C. 75 percent

 

D. 70 percent

 

E. 0 percent

 

65. The owner of Firewood To Go is considering buying a hydraulic wood splitter which sells for $50,000. He figures it will cost an additional $100 per cord to purchase and split wood with this machine, while he can sell each cord of split wood for $125. If, for this machine, design capacity is 50 cords per day, effective capacity is 40 cords per day, and actual output is expected to be 32 cords per day, what would be its efficiency?

A. 100 percent

 

B. 80 percent

 

C. 75 percent

 

D. 70 percent

 

E. 0 percent

 

66. The owner of a greenhouse and nursery is considering whether to spend $6,000 to acquire the licensing rights to grow a new variety of rosebush, which she could then sell for $6 each. Per-unit variable cost would be $3. What would the profit be if she were to produce and sell 5,000 rosebushes?

A. $0

 

B. $9,000

 

C. $15,000

 

D. $10,000

 

E. $30,000

 

67. The owner of a greenhouse and nursery is considering whether to spend $6,000 to acquire the licensing rights to grow a new variety of rosebush, which she could then sell for $6 each. Per-unit variable cost would be $3. How many rosebushes would she have to produce and sell in order to break even?

A. 1,600

 

B. 2,400

 

C. 2,000

 

D. 1,000

 

E. 1,500

 

68. The owner of a greenhouse and nursery is considering whether to spend $6,000 to acquire the licensing rights to grow a new variety of rosebush, which she could then sell for $6 each. Per-unit variable cost would be $3. How many rosebushes would she have to produce and sell in order to make a profit of $6,000?

A. 1,600

 

B. 2,400

 

C. 3,000

 

D. 1,000

 

E. 4,000

 

69. The owner of a greenhouse and nursery is considering whether to spend $6,000 to acquire the licensing rights to grow a new variety of rosebush, which she could then sell for $6 each. Per-unit variable cost would be $3. If her available land has design and effective capacities of 3,000 and 2,000 rosebushes per year respectively, and she plans to grow 1,200 rosebushes each year on this land, what will be the utilization of this land?

A. 0 percent

 

B. 40 percent

 

C. 60 percent

 

D. 67 percent

 

E. 100 percent

 

70. The owner of a greenhouse and nursery is considering whether to spend $6,000 to acquire the licensing rights to grow a new variety of rosebush, which she could then sell for $6 each. Per-unit variable cost would be $3. If her available land has design and effective capacities of 3,000 and 2,000 rosebushes per year, respectively, and she expects to be 80 percent efficient in her use of this land, how many rosebushes does Rose plan to grow each year on this land?

A. 1,600

 

B. 2,400

 

C. 3,000

 

D. 2,000

 

E. 1,000

 

71. A Virginia county is considering whether to pay $50,000 per year to lease a prisoner transfer facility in a prime location near Washington, D.C. They estimate it will cost $50 per prisoner to process the paperwork at this new location. The county is paid a $75 commission for each new prisoner they process. What would be the county’s annual profit if they were to process 4,000 prisoners per year at this new location?

A. $0

 

B. $75,000

 

C. $50,000

 

D. $100,000

 

E. $300,000

 

72. A Virginia county is considering whether to pay $50,000 per year to lease a prisoner transfer facility in a prime location near Washington, D.C. They estimate it will cost $50 per prisoner to process the paperwork at this new location. The county is paid a $75 commission for each new prisoner they process. How many prisoners would they have to process annually to break even at this new location?

A. 5,000

 

B. 8,000

 

C. 2,000

 

D. 4,000

 

E. 6,000

 

73. A Virginia county is considering whether to pay $50,000 per year to lease a prisoner transfer facility in a prime location near Washington, D.C. They estimate it will cost $50 per prisoner to process the paperwork at this new location. The county is paid a $75 commission for each new prisoner they process. How many prisoners would they have to process annually to make a profit of $100,000 at this new location?

A. 5,000

 

B. 8,000

 

C. 2,000

 

D. 4,000

 

E. 6,000

 

74. A Virginia county is considering whether to pay $50,000 per year to lease a prisoner transfer facility in a prime location near Washington, D.C. They estimate it will cost $50 per prisoner to process the paperwork at this new location. The county is paid a $75 commission for each new prisoner they process. If the holding area at this new location has design and effective capacities of 10,000 and 7,500 prisoners processed annually, respectively, and 5,000 prisoners will be processed per year, what will be the utilization of the holding area?

A. 0 percent

 

B. 30 percent

 

C. 50 percent

 

D. 60 percent

 

E. 100 percent

 

75. A Virginia county is considering whether to pay $50,000 per year to lease a prisoner transfer facility in a prime location near Washington, D.C. They estimate it will cost $50 per prisoner to process the paperwork at this new location. The county is paid a $75 commission for each new prisoner they process. If their holding area at this new location has design and effective capacities of 10,000 and 7,500 prisoners processed annually, respectively, and they plan to be 80 percent efficient in their use of this space, how many prisoners does the county plan to process per year?

A. 5,000

 

B. 8,000

 

C. 2,000

 

D. 4,000

 

E. 6,000

 

76. Doctor J. is considering purchasing a new blood analysis machine to test for HIV; it will cost $60,000. He estimates that he could charge $25.00 for an office visit to have a patient’s blood analyzed, while the actual cost of a blood analysis would be $5.00. What would be his profit if he were to perform 5,000 HIV blood analyses?

A. $0

 

B. $40,000

 

C. $60,000

 

D. $25,000

 

E. $100,000

 

77. Doctor J. is considering purchasing a new blood analysis machine to test for HIV; it will cost $60,000. He estimates that he could charge $25.00 for an office visit to have a patient’s blood analyzed, while the actual cost of a blood analysis would be $5.00. How many HIV blood analyses would he have to perform in order to break even?

A. 12,000

 

B. 2,400

 

C. 3,000

 

D. 1,000

 

E. 5,000

 

78. Doctor J. is considering purchasing a new blood analysis machine to test for HIV; it will cost $60,000. He estimates that he could charge $25.00 for an office visit to have a patient’s blood analyzed, while the actual cost of a blood analysis would be $5.00. How many HIV blood analyses would he have to perform in order to make a profit of $15,000?

A. 3,000

 

B. 4,800

 

C. 5,000

 

D. 12,000

 

E. 3,750

 

79. Doctor J. is considering purchasing a new blood analysis machine to test for HIV; it will cost $60,000. He estimates that he could charge $25.00 for an office visit to have a patient’s blood analyzed, while the actual cost of a blood analysis would be $5.00. If this new blood analysis machine has design and effective capacities of 6,000 and 5,000 blood analyses per year, respectively, and Dr. J. expects to perform 4,500 HIV blood analyses each year, what will be the utilization of this machine?

A. 0 percent

 

B. 75 percent

 

C. 83 percent

 

D. 90 percent

 

E. 100 percent

 

80. Doctor J. is considering purchasing a new blood analysis machine to test for HIV; it will cost $60,000. He estimates that he could charge $25.00 for an office visit to have a patient’s blood analyzed, while the actual cost of a blood analysis would be $5.00. If this new blood analysis machine has design and effective capacities of 6,000 and 5,000 blood analyses per year, respectively, and Dr. J. expects to be 80 percent efficient in his use of this machine, how many HIV blood analyses does he plan to perform each year?

A. 3,200

 

B. 4,800

 

C. 4,000

 

D. 1,000

 

E. 5,000

 

81. Operation X feeds into operation Y. Operation X has an effective capacity of 55 units per hour. Operation Y has an effective capacity of 50 units per hour. Increasing X’s effective capacity to ensure that Y’s utilization is maximized would be an example of ________ a(n) constraint.

A. overcoming

 

B. outsourcing

 

C. insourcing

 

D. cushioning

 

E. supporting

 

82. Operation X feeds into operation Y. Operation X has an effective capacity of 55 units per hour. Operation Y has an effective capacity of 50 units per hour. Finding a way to increase Y’s effective capacity would be an example of ________ a constraint.

A. overcoming

 

B. cushioning

 

C. insourcing

 

D. cycling

 

E. repositioning

 

83. Which of the following makes using present value approaches in capacity decisions difficult?

A. The discount rate must be adjusted to account for inflation.

 

B. Some cash flows are positive and other cash flows are negative.

 

C. The payback period might not be long enough to justify a capacity decision.

 

D. Capacity decisions are made amidst much uncertainty, so cash flows cannot be estimated with great accuracy.

 

E. There is a cash outflow at the outset followed by, possibly, net cash inflows.

 

84. Suppose operation X feeds directly into operation Y. All of X’s output goes to Y, and Y has no other operations feeding into it. X has a design capacity of 80 units per hour and an effective capacity of 72 units per hour. Y has a design capacity of 100 units per hour. What is Y’s maximum possible utilization?

A. 80 percent

 

B. 72 percent

 

C. 90 percent

 

D. 70 percent

 

E. 60 percent

 

85. Students at a major university must go through several registration steps. Officials have observed that it is typically the case that the waiting line at the fee-payment station is the longest. This would seem to suggest that the fee-payment station is the ___________ in the student registration process.

A. capacity cushion

 

B. first station

 

C. bottleneck

 

D. economy of scale

 

E. diseconomy of scale

 

 

Essay Questions

86. An investment proposal will have annual fixed costs of $60,000, variable costs of $35 per unit of output, and revenue of $55 per unit of output.

(A) Determine the break-even quantity.
(B) What volume of output will be needed to produce an annual profit of $60,000?
FC = $60,000 per year, VC = $35 per unit, REV = $55 per unit

 

 

 

 

87. A firm is considering three capacity alternatives: A, B, and C. Alternative A would have an annual fixed cost of $100,000 and variable costs of $22 per unit. Alternative B would have annual fixed costs of $120,000 and variable costs of $20 per unit. Alternative C would have fixed costs of $80,000 and variable costs of $30 per unit. Revenue is expected to be $50 per unit.

(A) Which alternative has the lowest break-even quantity?
(B) Which alternative will produce the highest profits for an annual output of 10,000 units?
(C) Which alternative would require the lowest volume of output to generate an annual profit of $50,000?

 

 

 

 

88. A small business owner is contemplating the addition of another product line. Capacity increases and equipment will result in an increase in annual fixed costs of $50,000. Variable costs will be $25 per unit.

(A) What unit selling price must the owner obtain to break even on a volume of 2,500 units a year?
(B) Because of market conditions, the owner feels a revenue of $47 is preferred to the value determined in part A. What volume of output will be required to achieve a profit of $16,000 using this revenue?

 

 

 

 

89. The efficiency of a productive unit is 60 percent. The unit produces an average of 20 forklift trucks per day. Determine the effective capacity of the unit.

 

 

 

 

90. The utilization of a machine is 50 percent. The machine has a design capacity of 70 units per hour and an effective capacity of 60 units per hour. Find the efficiency of the machine.

 

 

 

 

91. Given the following data for a make-or-buy decision:

What are total costs to buy a quantity of 15,000 units per year?

 

 

 

 

92. Given the following data for a make-or-buy decision:

What are total costs to make a quantity of 15,000 units per year?

 

 

 

 

93. Given the following data for a make-or-buy decision:

For what quantity would you be indifferent between buying and making?

 

 

 

 

94. Given the following data for a make-or-buy decision:

For what range of output would you prefer to buy?

 

 

 

 

95. Given the following data for a make-or-buy decision:

For what range of output would you prefer to make?

 

 

 

 

96. Given the following data for a make-or-buy decision:

Which alternative would you select for a quantity of 24,000 units per year?

 

 

 

 

97. Given the following data for a make-or-buy decision:

What would be your total costs for the preferred alternative, for 32,000 units per year?

 

 

 

 

98. Given the following data for a make-or-buy decision:

What would be your cost savings for the preferred alternative, for 32,000 units per year, compared to the other alternative?

 

 

 

 

99. Consider the following information:

What is the break-even quantity (produced and sold)?

 

 

 

 

100. Consider the following information:

What are total revenues for the break-even quantity?

 

 

 

 

101. Consider the following information:

What are total costs for the break-even quantity?

 

 

 

 

102. Consider the following information:

What quantity would be required for a profit of $2,000?

 

 

 

 

103. Consider the following information:

What profit (loss) would there be for a quantity of 27,000?

 

 

 

 

104. Consider the following information:

What profit (loss) would there be for a quantity of 10,000?

 

 

 

 

105. Consider the following information:

What is the anticipated utilization?

 

 

 

 

106. Consider the following information:

What is the anticipated efficiency?

 

 

 

 

 

Chapter 05 Strategic Capacity Planning for Products and Services Answer Key
 

True / False Questions

1. The term capacity refers to the maximum quantity an operating unit can process over a given period of time.

TRUE

An operation’s capacity is defined as the maximum rate of output possible.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 1 Easy
Topic: Defining and Measuring Capacity
 

 

2. Capacity decisions are usually one-time decisions; once they have been made, we know the limits of our operations.

FALSE

A number of factors can either increase or reduce a unit’s capacity over time.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-02 Explain the importance of capacity planning.
Level of Difficulty: 1 Easy
Topic: Capacity Decisions are Strategic
 

 

3. Stating capacity in dollar amounts generally results in a consistent measure of capacity regardless of the actual units of measure.

FALSE

The dollar value of a unit’s output can change even though that unit’s capacity hasn’t.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

4. Design capacity refers to the maximum output that can possibly be attained.

TRUE

Design capacity is only reachable under ideal conditions.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 1 Easy
Topic: Defining and Measuring Capacity
 

 

5. If the unit cost to buy something is less than the variable cost to make it, the decision to make or buy is based solely on the fixed costs.

FALSE

Cost is not the only consideration that enters into the make-or-buy decision.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Do It In-House or Outsource It?
 

 

6. Increasing productivity and also quality will result in increased capacity.

TRUE

Effective capacity can be increased over time by these and similar factors.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-04 Name several determinants of effective capacity.
Level of Difficulty: 1 Easy
Topic: Determinants of Effective Capacity
 

 

7. Utilization is defined as the ratio of effective capacity to design capacity.

FALSE

Utilization is the ratio of output to design capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

8. Increasing capacity just before a bottleneck operation will improve the output of the process.

FALSE

If the bottleneck isn’t increased, the capacity of the process remains unchanged.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-04 Name several determinants of effective capacity.
Level of Difficulty: 2 Medium
Topic: Constraint Management
 

 

9. An example of an external factor that influences effective capacity is government safety regulations.

TRUE

Stricter safety regulations can reduce effective capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-04 Name several determinants of effective capacity.
Level of Difficulty: 1 Easy
Topic: Determinants of Effective Capacity
 

 

10. Cost and competitive priorities reduce effective capacities.

FALSE

Changes in competitive priorities can actually increase effective capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-04 Name several determinants of effective capacity.
Level of Difficulty: 3 Hard
Topic: Capacity Decisions are Strategic
 

 

11. Capacity increases are usually acquired in fairly large “chunks” rather than in smooth increments.

TRUE

Hotels and hospitals are among many examples of circumstances in which capacity cannot be added in very small increments.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Developing Capacity Strategies
 

 

12. In cost-volume analysis, costs that vary directly with volume of output are referred to as fixed costs because they are a fixed percentage of output levels.

FALSE

Costs that vary directly with volume of output are variable costs.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 3 Hard
Topic: Evaluating Alternatives
 

 

13. The break-even quantity can be determined by dividing the fixed costs by the difference between the revenue per unit and the variable cost per unit.

TRUE

The difference between the revenue per unit and the variable cost per unit goes toward covering fixed costs.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

14. According to the reading on restaurant sourcing practices, only fast-food restaurants are able to bring in outsourced foods.

FALSE

A wide range of restaurants use outsourced foods.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-04 Name several determinants of effective capacity.
Level of Difficulty: 1 Easy
Topic: Additional Challenges of Planning Service Capacity
 

 

15. The more current capacity exceeds desired capacity, the greater the opportunity for profit.

FALSE

A substantial capacity overage reduces the opportunity for profit.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-02 Explain the importance of capacity planning.
Level of Difficulty: 2 Medium
Topic: Forecasting Capacity Requirements
 

 

16. The current trend toward global operations has made capacity decisions much easier since we have the whole world in which to consider operations.

FALSE

Global operations increase the complexity of decision making with regard to capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-02 Explain the importance of capacity planning.
Level of Difficulty: 2 Medium
Topic: Capacity Decisions are Strategic
 

 

17. Capacity planning requires an analysis of needs: what kind, how much, and when.

TRUE

Type, quantity, and timing are essential to capacity decisions.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-01 Name the three key questions in capacity planning.
Level of Difficulty: 2 Medium
Topic: Forecasting Capacity Requirements
 

 

18. Waiting line analysis can be useful for capacity design, especially for service systems.

TRUE

In service systems, waiting lines are symptoms of bottleneck operations.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 1 Easy
Topic: Evaluating Alternatives
 

 

19. Capacity decisions often involve a long-term commitment of resources which, when implemented, are difficult or impossible to modify without major added costs.

TRUE

The cost to modify capacity decisions, once they’ve been made, is what makes capacity decisions so consequential.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-02 Explain the importance of capacity planning.
Level of Difficulty: 2 Medium
Topic: Capacity Decisions are Strategic
 

 

20. Outsourcing some production is a means of supporting a constraint.

FALSE

Reducing the burden placed on a constraint is an example of overcoming the constraint.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Constraint Management
 

 

Multiple Choice Questions

21. Outsourcing some production is a means of _________ a capacity constraint.

A. identifying

 

B. modifying

 

C. supporting

 

D. overcoming

 

E. repeating

Outsourcing some production reduces the burden placed on the constraint.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Constraint Management
 

 

22. Which of the following is not a basic question in capacity planning?

A. what kind is needed

 

B. how much is needed

 

C. when is it needed

 

D. who will pay for it

 

E. what it will be used for

Type, quantity, and timing are the essential elements of the capacity decision.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-01 Name the three key questions in capacity planning.
Level of Difficulty: 1 Easy
Topic: Forecasting Capacity Requirements
 

 

23. Which of these factors would not be subtracted from design capacity when calculating effective capacity?

A. personal time

 

B. equipment maintenance

 

C. scheduling problems

 

D. changing the mix of products

 

E. all of the choices

Effective capacity reflects all of the above issues, including required personal time, maintenance issues, scrap, and the length of a given workday.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Determinants of Effective Capacity
 

 

24. Which of the following is not a reason why capacity decisions are so important?

A. Capacity limits the rate of output possible.

 

B. Capacity affects operating costs.

 

C. Capacity is a major determinant of initial costs.

 

D. Capacity is a long-term commitment of resources.

 

E. Capacity affects organizations’ images.

Capacity is a strategic decision that influences costs and the firm’s ability to satisfy customers.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-02 Explain the importance of capacity planning.
Level of Difficulty: 1 Easy
Topic: Capacity Decisions are Strategic
 

 

25. Which of the following is the case where capacity is measured in terms of inputs?

A. steel mill

 

B. electrical power plant

 

C. restaurant

 

D. petroleum refinery

 

E. airline

Restaurants measure capacity in terms of customers, which are inputs to service processes.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

26. Unbalanced systems are evidenced by:

A. top-heavy operations.

 

B. labor unrest.

 

C. bottleneck operations.

 

D. increasing capacities.

 

E. assembly lines.

Bottleneck operations have capacities that are substantially smaller than non-bottleneck operations.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-07 Describe the steps that are used to resolve constraint issues.
Level of Difficulty: 2 Medium
Topic: Constraint Management
 

 

27. Maximum capacity refers to the upper limit of:

A. inventories.

 

B. demand.

 

C. supplies.

 

D. rate of output.

 

E. finances.

Capacity has to do with the rate of output that is possible.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

28. The impact that a significant change in capacity will have on a key vendor is a:

A. supply chain factor.

 

B. process limiting factor.

 

C. internal factor.

 

D. human resource factor.

 

E. operational process factor.

Vendors and their performance can be critical factors with respect to effective capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Determinants of Effective Capacity
 

 

29. The maximum possible output given a product mix, scheduling difficulties, quality factors, and so on is:

A. utilization.

 

B. design capacity.

 

C. efficiency.

 

D. effective capacity.

 

E. available capacity.

Effective capacity reflects the realities of the production environment.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 1 Easy
Topic: Defining and Measuring Capacity
 

 

30. Efficiency is defined as the ratio of:

A. actual output to effective capacity.

 

B. actual output to design capacity.

 

C. design capacity to effective capacity.

 

D. effective capacity to actual output.

 

E. design capacity to actual output.

Efficiency measures the usage of effective capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Determinants of Effective Capacity
 

 

31. Utilization is defined as the ratio of:

A. actual output to effective capacity.

 

B. actual output to design capacity.

 

C. design capacity to effective capacity.

 

D. effective capacity to actual output.

 

E. design capacity to actual output.

Utilization measures the usage of design capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Determinants of Effective Capacity
 

 

32. Which of the following would tend to reduce effective capacity?

A. suppliers that provide more reliable delivery performance

 

B. reduced changeover times

 

C. more employee cross-training

 

D. improved production quality

 

E. greater variety in the product line

All things being equal, product line variety reduces effective capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-04 Name several determinants of effective capacity.
Level of Difficulty: 2 Medium
Topic: Determinants of Effective Capacity
 

 

33. The decision to outsource opens the firm up to certain risks, among them _________ and ________.

A. lower costs; fewer task-specific investments

 

B. loss of direct control over operations; need to disclose proprietary information

 

C. access to greater expertise; greater demand variability

 

D. greater capacity rigidity; tight knowledge control

 

E. higher marketing costs; small orders

Loss of direct control over operations, knowledge sharing, and the possible need to disclose proprietary information are three risks that accompany outsourcing.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-05 Discuss factors to consider when deciding whether to operate in-house or outsource.
Level of Difficulty: 2 Medium
Topic: Do It In-House or Outsource It?
 

 

34. The ratio of actual output to effective capacity is:

A. design capacity.

 

B. effective capacity.

 

C. actual capacity.

 

D. efficiency.

 

E. utilization.

Efficiency measures the usage of effective capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

35. The ratio of actual output to design capacity is:

A. design capacity.

 

B. effective capacity.

 

C. actual capacity.

 

D. efficiency.

 

E. utilization.

Utilization measures the usage of design capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

36. Given the following information, what would efficiency be?

Effective capacity = 80 units per day
Design capacity = 100 units per day
Utilization = 48 percent

A. 20 percent

 

B. 35 percent

 

C. 48 percent

 

D. 60 percent

 

E. 80 percent

If utilization is 48 percent, then actual output must have been 48 units.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 3 Hard
Topic: Defining and Measuring Capacity
 

 

37. Given the following information, what would efficiency be?

Effective capacity = 50 units per day
Design capacity = 100 units per day
Actual output = 30 units per day

A. 40 percent

 

B. 50 percent

 

C. 60 percent

 

D. 80 percent

 

E. 90 percent

Efficiency is actual output divided by effective capacity.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

38. Given the following information, what would utilization be?

Effective capacity = 20 units per day
Design capacity = 60 units per day
Actual output = 15 units per day

A. 1/4

 

B. 1/3

 

C. 1/2

 

D. 3/4

 

E. none of these

Utilization is actual output divided by design capacity.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

39. Which of the following is not a strategy to manage service capacity?

A. hiring extra workers

 

B. backordering

 

C. pricing and promotion

 

D. part-time workers

 

E. subcontracting

Backordering for services is simply shifting demand to a later period.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Additional Challenges of Planning Service Capacity
 

 

40. Which of the following is not a determinant of effective capacity?

A. facilities

 

B. product mix

 

C. actual output

 

D. human factors

 

E. external factors

Actual output can be limited by effective capacity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-04 Name several determinants of effective capacity.
Level of Difficulty: 3 Hard
Topic: Determinants of Effective Capacity
 

 

41. Everything else being equal, a firm considering outsourcing can be reasonably certain that:

A. total costs will be lower.

 

B. its supplier probably has more expertise in whatever is being outsourced.

 

C. it can maintain tight control over knowledge.

 

D. proprietary information will not be disclosed.

 

E. control over operations will be maintained.

Firms that specialize can usually offer higher quality than an organization can attain itself.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-05 Discuss factors to consider when deciding whether to operate in-house or outsource.
Level of Difficulty: 3 Hard
Topic: Do It In-House or Outsource It?
 

 

42. Capacity in excess of expected demand that is intended to offset uncertainty is a:

A. margin protect.

 

B. line balance.

 

C. capacity cushion.

 

D. timing bubble.

 

E. positioning hedge.

A capacity cushion reduces short-term imbalances.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Operations Strategy
 

 

43. Short-term considerations in determining capacity requirements include:

A. demand trend.

 

B. cyclical demand variations.

 

C. seasonal demand variations.

 

D. mission statements.

 

E. new product development plans.

Trends, cycles, and fundamental strategic changes are long-term considerations.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 3 Hard
Topic: Forecasting Capacity Requirements
 

 

44. Which of the following is not a criterion for developing capacity alternatives?

A. design structured, rigid systems

 

B. take a big-picture approach to capacity changes

 

C. prepare to deal with capacity in “chunks”

 

D. attempt to smooth out capacity requirements

 

E. identify the optimal operating level

The long-term nature of capacity decisions calls for flexibility, not rigidity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 1 Easy
Topic: Developing Capacity Strategies
 

 

45. Seasonal variations are often easier to deal with in capacity planning than random variations because seasonal variations tend to be:

A. smaller.

 

B. larger.

 

C. predictable.

 

D. controllable.

 

E. less frequent.

When variation is predictable, it can be managed.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 1 Easy
Topic: Forecasting Capacity Requirements
 

 

46. Production units have an optimal rate of output where:

A. total costs are minimum.

 

B. average unit costs are minimum.

 

C. marginal costs are minimum.

 

D. rate of output is maximum.

 

E. total revenue is maximum.

Average unit costs reflect both fixed and variable costs.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Developing Capacity Strategies
 

 

47. When the output is less than the optimal rate of output, the average unit cost will be:

A. lower.

 

B. the same.

 

C. higher.

 

D. could be either higher or lower.

 

E. could be either higher, lower or the same.

At too low a volume, fixed costs are too burdensome.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Analyze
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 3 Hard
Topic: Developing Capacity Strategies
 

 

48. When buying component parts, risk does not include:

A. loss of control.

 

B. vendor viability.

 

C. interest rate fluctuations.

 

D. need to disclose proprietary information.

 

E. product liability.

Buying component parts is a short-term activity.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 3 Hard
Topic: Do It In-House or Outsource It?
 

 

49. At the break-even point:

A. output equals capacity.

 

B. total cost equals total revenue.

 

C. total cost equals profit.

 

D. variable cost equals fixed cost.

 

E. variable cost equals total revenue.

At the break-even point, total profit (total revenue minus total cost) is zero.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 1 Easy
Topic: Evaluating Alternatives
 

 

50. What is the break-even quantity for the following situation?

FC = $1,200 per week
VC = $2 per unit
Rev = $6 per unit

A. 100

 

B. 200

 

C. 600

 

D. 1,200

 

E. 300

A volume of 300 units leads to $1,200 in margin to offset fixed costs.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

51. An alternative will have fixed costs of $10,000 per month, variable costs of $50 per unit, and revenue of $70 per unit. The break-even point volume is:

A. 100.

 

B. 2,000.

 

C. 500.

 

D. 1,000.

 

E. 800.

A volume of 500 units leads to $10,000 in margin to offset fixed costs.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

52. For fixed costs of $2,000, revenue per unit of $2, and variable cost per unit of $1.60, the break-even quantity is:

A. 1,000.

 

B. 1,250.

 

C. 2,250.

 

D. 5,000.

 

E. 3,000.

Dividing the fixed costs of $2,000 by the per-unit contribution margin of $0.40 leads to a break-even quantity of 5,000 units.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

53. Which of the following would not be a potential upside in a decision to outsource?

A. supplier capacity

 

B. potential to lower fixed costs

 

C. supplier expertise

 

D. knowledge sharing

 

E. supplier cost

Loss of direct control over operations, knowledge sharing, and the possible need to disclose proprietary information are three risks of outsourcing.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-05 Discuss factors to consider when deciding whether to operate in-house or outsource.
Level of Difficulty: 2 Medium
Topic: Do It In-House or Outsource It?
 

 

54. If the output rate is increased but the average unit costs also increase, we are experiencing:

A. market share erosion.

 

B. economies of scale.

 

C. diseconomies of scale.

 

D. value-added accounting.

 

E. step-function scaleup.

Diseconomies of scale involve producing above the optimal production rate.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 3 Hard
Topic: Developing Capacity Strategies
 

 

55. The method of financial analysis which focuses on the length of time it takes to recover the initial cost of an investment is:

A. payback.

 

B. net present value.

 

C. internal rate of return.

 

D. queuing.

 

E. cost-volume.

The payback period does not take into account the time value of money.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

56. When determining the timing and degree of capacity change, one can use the approach of:

A. lead time flexibility strategy.

 

B. expand early strategy.

 

C. wait-and-see strategy.

 

D. backordering.

 

E. delayed differentiation.

The wait-and-see strategy is simply a decision to delay making a decision.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-06 Discuss the major considerations related to developing capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Developing Capacity Strategies
 

 

57. The method of financial analysis which results in an equivalent interest rate is:

A. payback.

 

B. net present value.

 

C. internal rate of return.

 

D. queuing.

 

E. cost-volume.

The internal rate of return is the discount rate that would make a cash flow stream’s net present value be equal to zero.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 1 Easy
Topic: Evaluating Alternatives
 

 

58. The first, and perhaps most important, step in constraint management is to ____________ the most pressing constraint.

A. improve

 

B. support

 

C. identify

 

D. elevate

 

E. modify

The most pressing constraint must first be identified before any steps to resolve it can be undertaken.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-07 Describe the steps that are used to resolve constraint issues.
Level of Difficulty: 1 Easy
Topic: Constraint Management
 

 

59. A market constraint can be overcome by:

A. lobbying.

 

B. cash flow management.

 

C. outsourcing.

 

D. advertising or price changes.

 

E. supplier development.

A market constraint involves demand being too low; advertising or price changes are means of stimulating demand.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-07 Describe the steps that are used to resolve constraint issues.
Level of Difficulty: 1 Easy
Topic: Constraint Management
 

 

60. Improving cash flow would be a reasonable thing to focus on when trying to overcome a _________ constraint.

A. financial

 

B. market

 

C. demand

 

D. supplier

 

E. material

If additional funds are needed, working to improve cash flow, borrowing, and issuing stocks or bonds may be options to overcome such a financial constraint.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-07 Describe the steps that are used to resolve constraint issues.
Level of Difficulty: 1 Easy
Topic: Constraint Management
 

 

61. The owner of Firewood To Go is considering buying a hydraulic wood splitter which sells for $50,000. He figures it will cost an additional $100 per cord to purchase and split wood with this machine, while he can sell each cord of split wood for $125. What would the potential profit be if he were to split 4,000 cords of wood with this machine?

A. $0

 

B. $200,000

 

C. $100,000

 

D. $75,000

 

E. $50,000

Total revenue for 4,000 cords would be $500,000. Total variance cost would be $400,000. Total fixed cost would be $50,000.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

62. The owner of Firewood To Go is considering buying a hydraulic wood splitter which sells for $50,000. He figures it will cost an additional $100 per cord to purchase and split wood with this machine, while he can sell each cord of split wood for $125. How many cords of wood would he have to split with this machine to break even?

A. 5,000

 

B. 3,000

 

C. 2,000

 

D. 1,000

 

E. 0

Divide the fixed cost of $50,000 by the per-cord contribution margin of $25.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

63. The owner of Firewood To Go is considering buying a hydraulic wood splitter which sells for $50,000. He figures it will cost an additional $100 per cord to purchase and split wood with this machine, while he can sell each cord of split wood for $125. How many cords of wood would he have to split with this machine to make a profit of $30,000?

A. 3,200

 

B. 1,500

 

C. 2,000

 

D. 1,000

 

E. 500

Add the desired profit to the fixed cost, then divide that total by the per-cord contribution margin of $25.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Analyze
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

64. The owner of Firewood To Go is considering buying a hydraulic wood splitter which sells for $50,000. He figures it will cost an additional $100 per cord to purchase and split wood with this machine, while he can sell each cord of split wood for $125. If, for this machine, design capacity is 50 cords per day, effective capacity is 40 cords per day, and actual output is anticipated to be 35 cords per day, what would be its utilization?

A. 100 percent

 

B. 80 percent

 

C. 75 percent

 

D. 70 percent

 

E. 0 percent

Divide actual output by design capacity.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

65. The owner of Firewood To Go is considering buying a hydraulic wood splitter which sells for $50,000. He figures it will cost an additional $100 per cord to purchase and split wood with this machine, while he can sell each cord of split wood for $125. If, for this machine, design capacity is 50 cords per day, effective capacity is 40 cords per day, and actual output is expected to be 32 cords per day, what would be its efficiency?

A. 100 percent

 

B. 80 percent

 

C. 75 percent

 

D. 70 percent

 

E. 0 percent

Divide actual output by effective capacity.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

66. The owner of a greenhouse and nursery is considering whether to spend $6,000 to acquire the licensing rights to grow a new variety of rosebush, which she could then sell for $6 each. Per-unit variable cost would be $3. What would the profit be if she were to produce and sell 5,000 rosebushes?

A. $0

 

B. $9,000

 

C. $15,000

 

D. $10,000

 

E. $30,000

Total revenue would be $30,000. Total cost (fixed = $6,000, variable = $15,000) would be $21,000.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

67. The owner of a greenhouse and nursery is considering whether to spend $6,000 to acquire the licensing rights to grow a new variety of rosebush, which she could then sell for $6 each. Per-unit variable cost would be $3. How many rosebushes would she have to produce and sell in order to break even?

A. 1,600

 

B. 2,400

 

C. 2,000

 

D. 1,000

 

E. 1,500

Divide the fixed cost of $6,000 by the per-unit contribution margin of $3.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

68. The owner of a greenhouse and nursery is considering whether to spend $6,000 to acquire the licensing rights to grow a new variety of rosebush, which she could then sell for $6 each. Per-unit variable cost would be $3. How many rosebushes would she have to produce and sell in order to make a profit of $6,000?

A. 1,600

 

B. 2,400

 

C. 3,000

 

D. 1,000

 

E. 4,000

Add the desired profit of $6,000 to the fixed cost, then divide the sum by the per-unit contribution margin.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Analyze
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

69. The owner of a greenhouse and nursery is considering whether to spend $6,000 to acquire the licensing rights to grow a new variety of rosebush, which she could then sell for $6 each. Per-unit variable cost would be $3. If her available land has design and effective capacities of 3,000 and 2,000 rosebushes per year respectively, and she plans to grow 1,200 rosebushes each year on this land, what will be the utilization of this land?

A. 0 percent

 

B. 40 percent

 

C. 60 percent

 

D. 67 percent

 

E. 100 percent

Divide actual output by the design capacity.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

70. The owner of a greenhouse and nursery is considering whether to spend $6,000 to acquire the licensing rights to grow a new variety of rosebush, which she could then sell for $6 each. Per-unit variable cost would be $3. If her available land has design and effective capacities of 3,000 and 2,000 rosebushes per year, respectively, and she expects to be 80 percent efficient in her use of this land, how many rosebushes does Rose plan to grow each year on this land?

A. 1,600

 

B. 2,400

 

C. 3,000

 

D. 2,000

 

E. 1,000

Multiply the effective capacity of 2,000 rosebushes by 0.8.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Analyze
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

71. A Virginia county is considering whether to pay $50,000 per year to lease a prisoner transfer facility in a prime location near Washington, D.C. They estimate it will cost $50 per prisoner to process the paperwork at this new location. The county is paid a $75 commission for each new prisoner they process. What would be the county’s annual profit if they were to process 4,000 prisoners per year at this new location?

A. $0

 

B. $75,000

 

C. $50,000

 

D. $100,000

 

E. $300,000

Total revenue would be $300,000. Total cost would be $250,000 (fixed = $50,000; variable = $200,000).

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

72. A Virginia county is considering whether to pay $50,000 per year to lease a prisoner transfer facility in a prime location near Washington, D.C. They estimate it will cost $50 per prisoner to process the paperwork at this new location. The county is paid a $75 commission for each new prisoner they process. How many prisoners would they have to process annually to break even at this new location?

A. 5,000

 

B. 8,000

 

C. 2,000

 

D. 4,000

 

E. 6,000

Divide the fixed cost of $50,000 by the per-unit contribution margin of $25.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

73. A Virginia county is considering whether to pay $50,000 per year to lease a prisoner transfer facility in a prime location near Washington, D.C. They estimate it will cost $50 per prisoner to process the paperwork at this new location. The county is paid a $75 commission for each new prisoner they process. How many prisoners would they have to process annually to make a profit of $100,000 at this new location?

A. 5,000

 

B. 8,000

 

C. 2,000

 

D. 4,000

 

E. 6,000

Add the desired profit of $100,000 to the fixed costs, then divide the sum by the per-unit contribution margin.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Analyze
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

74. A Virginia county is considering whether to pay $50,000 per year to lease a prisoner transfer facility in a prime location near Washington, D.C. They estimate it will cost $50 per prisoner to process the paperwork at this new location. The county is paid a $75 commission for each new prisoner they process. If the holding area at this new location has design and effective capacities of 10,000 and 7,500 prisoners processed annually, respectively, and 5,000 prisoners will be processed per year, what will be the utilization of the holding area?

A. 0 percent

 

B. 30 percent

 

C. 50 percent

 

D. 60 percent

 

E. 100 percent

Divide the actual output by the design capacity.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

75. A Virginia county is considering whether to pay $50,000 per year to lease a prisoner transfer facility in a prime location near Washington, D.C. They estimate it will cost $50 per prisoner to process the paperwork at this new location. The county is paid a $75 commission for each new prisoner they process. If their holding area at this new location has design and effective capacities of 10,000 and 7,500 prisoners processed annually, respectively, and they plan to be 80 percent efficient in their use of this space, how many prisoners does the county plan to process per year?

A. 5,000

 

B. 8,000

 

C. 2,000

 

D. 4,000

 

E. 6,000

Multiply the effective capacity by 0.8.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Analyze
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

76. Doctor J. is considering purchasing a new blood analysis machine to test for HIV; it will cost $60,000. He estimates that he could charge $25.00 for an office visit to have a patient’s blood analyzed, while the actual cost of a blood analysis would be $5.00. What would be his profit if he were to perform 5,000 HIV blood analyses?

A. $0

 

B. $40,000

 

C. $60,000

 

D. $25,000

 

E. $100,000

Total revenue would be $125,000. Total cost would be $85,000 (fixed = $60,000; variable = $25,000).

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

77. Doctor J. is considering purchasing a new blood analysis machine to test for HIV; it will cost $60,000. He estimates that he could charge $25.00 for an office visit to have a patient’s blood analyzed, while the actual cost of a blood analysis would be $5.00. How many HIV blood analyses would he have to perform in order to break even?

A. 12,000

 

B. 2,400

 

C. 3,000

 

D. 1,000

 

E. 5,000

Divide the fixed cost of $60,000 by the per-unit contribution margin of $5.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

78. Doctor J. is considering purchasing a new blood analysis machine to test for HIV; it will cost $60,000. He estimates that he could charge $25.00 for an office visit to have a patient’s blood analyzed, while the actual cost of a blood analysis would be $5.00. How many HIV blood analyses would he have to perform in order to make a profit of $15,000?

A. 3,000

 

B. 4,800

 

C. 5,000

 

D. 12,000

 

E. 3,750

Add the desired profit to the fixed cost and then divide the sum by the per-unit contribution margin.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Analyze
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

79. Doctor J. is considering purchasing a new blood analysis machine to test for HIV; it will cost $60,000. He estimates that he could charge $25.00 for an office visit to have a patient’s blood analyzed, while the actual cost of a blood analysis would be $5.00. If this new blood analysis machine has design and effective capacities of 6,000 and 5,000 blood analyses per year, respectively, and Dr. J. expects to perform 4,500 HIV blood analyses each year, what will be the utilization of this machine?

A. 0 percent

 

B. 75 percent

 

C. 83 percent

 

D. 90 percent

 

E. 100 percent

Divide the actual output by the design capacity.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

80. Doctor J. is considering purchasing a new blood analysis machine to test for HIV; it will cost $60,000. He estimates that he could charge $25.00 for an office visit to have a patient’s blood analyzed, while the actual cost of a blood analysis would be $5.00. If this new blood analysis machine has design and effective capacities of 6,000 and 5,000 blood analyses per year, respectively, and Dr. J. expects to be 80 percent efficient in his use of this machine, how many HIV blood analyses does he plan to perform each year?

A. 3,200

 

B. 4,800

 

C. 4,000

 

D. 1,000

 

E. 5,000

Multiply the effective capacity by 0.8.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Analyze
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

81. Operation X feeds into operation Y. Operation X has an effective capacity of 55 units per hour. Operation Y has an effective capacity of 50 units per hour. Increasing X’s effective capacity to ensure that Y’s utilization is maximized would be an example of ________ a(n) constraint.

A. overcoming

 

B. outsourcing

 

C. insourcing

 

D. cushioning

 

E. supporting

Increasing the effective capacity of an operation that precedes a constraint is an example of supporting the constraint.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-04 Name several determinants of effective capacity.
Level of Difficulty: 2 Medium
Topic: Constraint Management
 

 

82. Operation X feeds into operation Y. Operation X has an effective capacity of 55 units per hour. Operation Y has an effective capacity of 50 units per hour. Finding a way to increase Y’s effective capacity would be an example of ________ a constraint.

A. overcoming

 

B. cushioning

 

C. insourcing

 

D. cycling

 

E. repositioning

Increasing the effective capacity of a constraint is an example of overcoming the constraint.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-04 Name several determinants of effective capacity.
Level of Difficulty: 2 Medium
Topic: Constraint Management
 

 

83. Which of the following makes using present value approaches in capacity decisions difficult?

A. The discount rate must be adjusted to account for inflation.

 

B. Some cash flows are positive and other cash flows are negative.

 

C. The payback period might not be long enough to justify a capacity decision.

 

D. Capacity decisions are made amidst much uncertainty, so cash flows cannot be estimated with great accuracy.

 

E. There is a cash outflow at the outset followed by, possibly, net cash inflows.

PV approaches require accurate estimates of cash flows. These are difficult to formulate when circumstances are as uncertain as they are in capacity decisions.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

84. Suppose operation X feeds directly into operation Y. All of X’s output goes to Y, and Y has no other operations feeding into it. X has a design capacity of 80 units per hour and an effective capacity of 72 units per hour. Y has a design capacity of 100 units per hour. What is Y’s maximum possible utilization?

A. 80 percent

 

B. 72 percent

 

C. 90 percent

 

D. 70 percent

 

E. 60 percent

If the maximum rate of output from X is 72 units per hour, then the maximum rate of input into Y (and therefore output from Y) is 72 units per hour.

 

AACSB: Analytic
Accessibility: Keyboard Navigation
Blooms: Analyze
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

85. Students at a major university must go through several registration steps. Officials have observed that it is typically the case that the waiting line at the fee-payment station is the longest. This would seem to suggest that the fee-payment station is the ___________ in the student registration process.

A. capacity cushion

 

B. first station

 

C. bottleneck

 

D. economy of scale

 

E. diseconomy of scale

The longest waiting line is generally indicative of a bottleneck operation.

 

AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 1 Easy
Topic: Evaluating Alternatives
 

 

Essay Questions

86. An investment proposal will have annual fixed costs of $60,000, variable costs of $35 per unit of output, and revenue of $55 per unit of output.

(A) Determine the break-even quantity.
(B) What volume of output will be needed to produce an annual profit of $60,000?
FC = $60,000 per year, VC = $35 per unit, REV = $55 per unit

Feedback: At the break-even point, the output volume generates enough margin to cover fixed costs only. Beyond the break-even point, all margin becomes profit.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

87. A firm is considering three capacity alternatives: A, B, and C. Alternative A would have an annual fixed cost of $100,000 and variable costs of $22 per unit. Alternative B would have annual fixed costs of $120,000 and variable costs of $20 per unit. Alternative C would have fixed costs of $80,000 and variable costs of $30 per unit. Revenue is expected to be $50 per unit.

(A) Which alternative has the lowest break-even quantity?
(B) Which alternative will produce the highest profits for an annual output of 10,000 units?
(C) Which alternative would require the lowest volume of output to generate an annual profit of $50,000?

Feedback: B and C have the same break-even quantity, but beyond that break-even quantity B, by virtue of its lower variable cost, is going to be more profitable. Further, to earn a specified profit (in excess of 0), B has to produce fewer units.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

88. A small business owner is contemplating the addition of another product line. Capacity increases and equipment will result in an increase in annual fixed costs of $50,000. Variable costs will be $25 per unit.

(A) What unit selling price must the owner obtain to break even on a volume of 2,500 units a year?
(B) Because of market conditions, the owner feels a revenue of $47 is preferred to the value determined in part A. What volume of output will be required to achieve a profit of $16,000 using this revenue?

Feedback: Solving for revenue (given a break-even profit of $0), we find that the per-unit revenue must be $45. Given a per-unit revenue of $47 and a desired total profit of $16,000, we solve for volume to find the required output to be 3,000 units per year.

 

AACSB: Analytic
Blooms: Analyze
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

89. The efficiency of a productive unit is 60 percent. The unit produces an average of 20 forklift trucks per day. Determine the effective capacity of the unit.

Feedback: Divide the output by 0.60 to find the effective capacity.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

90. The utilization of a machine is 50 percent. The machine has a design capacity of 70 units per hour and an effective capacity of 60 units per hour. Find the efficiency of the machine.

Feedback: First solve for actual output by multiplying the design capacity (70 per hour) by 0.5. Then, divide the actual output (35 per hour) by effective capacity (60 per hour) to find efficiency.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

91. Given the following data for a make-or-buy decision:

What are total costs to buy a quantity of 15,000 units per year?

$120,000

Feedback: Multiply 15,000 by the per-unit purchase cost of $8.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

92. Given the following data for a make-or-buy decision:

What are total costs to make a quantity of 15,000 units per year?

$160,000

Feedback: Multiply the per-unit make cost of $4 per unit, and add the fixed cost of $100,000.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

93. Given the following data for a make-or-buy decision:

For what quantity would you be indifferent between buying and making?

25,000 units per year

Feedback: Divide the difference in fixed cost ($100,000) by the difference in per-unit cost ($8 – $4).

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

94. Given the following data for a make-or-buy decision:

For what range of output would you prefer to buy?

1 to 24,999

Feedback: In low quantities (<25,000), it is more economical to buy due to the fixed costs of making.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

95. Given the following data for a make-or-buy decision:

For what range of output would you prefer to make?

25,000 and above

Feedback: In large quantities (>25,000), it is more economical to make because the difference in fixed cost is more than made up by the more attractive per-unit cost of make.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

96. Given the following data for a make-or-buy decision:

Which alternative would you select for a quantity of 24,000 units per year?

Buy

Feedback: This quantity is less than that at which we are indifferent between making or buying. For lower volumes, buying is more economical.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

97. Given the following data for a make-or-buy decision:

What would be your total costs for the preferred alternative, for 32,000 units per year?

Make! $228,000

Feedback: This quantity is in excess of that at which we are indifferent between making or buying. For higher volumes, making is more economical.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

98. Given the following data for a make-or-buy decision:

What would be your cost savings for the preferred alternative, for 32,000 units per year, compared to the other alternative?

Make! $228,000

Feedback: Making would have a total cost of $228,000, while buying would have a total cost of $256,000.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

99. Consider the following information:

What is the break-even quantity (produced and sold)?

25,000 units

Feedback: Divide the fixed cost ($15,000) by the per-unit margin ($0.60).

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

100. Consider the following information:

What are total revenues for the break-even quantity?

$40,000

Feedback: Multiple the break-even quantity (25,000) by the per-unit price ($1.60).

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

101. Consider the following information:

What are total costs for the break-even quantity?

$40,000

Feedback: Fixed cost would be $15,000. Variable cost would be $25,000.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

102. Consider the following information:

What quantity would be required for a profit of $2,000?

28,334 units

Feedback: Add the desired profit to the fixed cost, then divide the sum by the per-unit contribution margin of $0.60.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

103. Consider the following information:

What profit (loss) would there be for a quantity of 27,000?

$1,200

Feedback: Total revenue would be $43,200. Total cost would be $42,000 (fixed = $15,000; variable = $27,000).

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

104. Consider the following information:

What profit (loss) would there be for a quantity of 10,000?

$9,000 loss

Feedback: Total revenue would be $16,000. Total cost would be $42,000 (fixed = $15,000; variable = $10,000).

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-08 Briefly describe approaches that are useful for evaluating capacity alternatives.
Level of Difficulty: 2 Medium
Topic: Evaluating Alternatives
 

 

105. Consider the following information:

What is the anticipated utilization?

80 percent

Feedback: Divide actual output by design capacity.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

106. Consider the following information:

What is the anticipated efficiency?

90 percent

Feedback: Divide actual output by effective capacity.

 

AACSB: Analytic
Blooms: Apply
Learning Objective: 05-03 Describe ways of defining and measuring capacity.
Level of Difficulty: 2 Medium
Topic: Defining and Measuring Capacity
 

 

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