Access Introduction to Travel and Tourism 2nd Edition by Marc Mancini - Test Bank

Access Introduction to Travel and Tourism 2nd Edition by Marc Mancini – Test Bank

Instant Download – Complete Test Bank With Answers

Sample Questions Are Posted Below

CHAPTER 4 QUIZ                Name_________________________________ Date___________

Version A

1. True or False? (Write True or False, not T or F.)

_________   1.   Resort hotels cater primarily to leisure travelers.

_________   2.   In-room extras such as a hairdryer are known as amenities.

_________   3.   The rack rate refers to the lowest price a hotel will charge for a room.

_________   4.   Usually, the better the hotel’s location, the higher the price.

_________   5.   For a hotel to carry a major brand name like Hilton, it must be owned by that company.

1. Write down the letter of the answer that best answers the question or completes the statement.

_________   6.   What do the abbreviations BP, EP, and AP refer to when booking a room?

1. If and how many meals are included in the price
2. The different discount levels available
3. Which floor of the hotel the room is on
4. Hotel ratings in Europe

_________   7.   A resort that charges one price that encompasses most or all of the costs of staying there, including some or all meals, is called:

1. A world-class property
2. A mega-resort
3. An all-inclusive resort
4. Expensive

_________   8.   Which of the following factors determines the price of lodging?

1. The prime market it serves
2. Location
3. The season
4. All of the above

_________   9.   Multiple-owner vacation homes or apartments are known as:

1. Extended-stay lodging
2. Timeshares
3. Lodges
4. B&Bs

_________   10. Which statement is false?

1. A suite must have at least a bedroom and a living room.
2. A concierge helps guests with special requests.
3. Theme restaurants usually rely on tourists for success.
4. Room service is different from banquet table service.

CHAPTER 4 QUIZ                Name_________________________________ Date___________

Version B

1. True or False? (Write True or False, not T or F.)

_________   1.   Dependables like to sample the cuisine of locals in a foreign country.

_________   2.   At fast, casual restaurants, customers order food at a counter, but the food and atmosphere are usually better than at fast-food restaurants.

_________   3.   The percentage of hotel rooms occupied is called the load factor.

_________   4.   Hotels directly across the street from each other can be owned by the same company.

_________   5.   Corporate hotels primarily target the needs of the leisure traveler.

1. Write down the letter of the answer that best answers the question or completes the statement.

_________   6.   The person in a hotel who helps guests with special requests is known as the:

1. Steward
2. Guest coordinator
3. Concierge
4. All of the above

_________   7.   Which does not offer hotel ratings?

1. The U.S. government
2. Star Service Online
3. Forbes
4. The French government

_________   8.   A dining facility’s size is usually described by the:

1. Number of tables
2. Number of seats
3. Square footage
4. Number of servers

_________   9.   A hotel’s official, published rate is known as its:

1. Discount rate
2. Day rate
3. Advance purchase rate
4. Rack rate

_________   10. A company that provides Internet and phone-based reservation services for independent hotels is called a(n):

1. Partnership
2. Hotel representative firm
3. Internet provider
4. None of the above

CHAPTER 4 QUIZ                Name_________________________________ Date___________

Version C

1. True or False? (Write True or False, not T or F.)

_________   1.   Food services is considered part of the hospitality industry.

_________   2.   The Venetian Resort in Las Vegas is an example of a themed resort.

_________   3.   Two guestrooms with an openable door between them are known as adjoining rooms.

_________   4.   An ROH rate guarantees that the guest will receive the best room available at check-in.

_________   5.   Resort hotels cater primarily to business travelers.

1. Write down the letter of the answer that best answers the question or completes the statement.

_________   6.   Lodging frequented by students and those on a tight budget is known as a(n):

1. Resort
2. All-inclusive
3. Hostel
4. Cooperative

_________   7.   Which refers to something in both food services and lodging?

1. Rack rate
2. Day rate
3. Amenities
4. Room service

_________   8.   A room rate that includes three meals a day is known as the:

1. American Plan
2. European Plan
3. Bermuda Plan
4. Continental Plan

_________   9.   Moderately sized and priced lodging that’s a hybrid between hotels and motels is known as:

1. A mini-resort
2. Limited-service lodging
3. A full-service property
4. An all-suite hotel

_________   10. Which of the following factors can affect the price of a room?

1. The season
2. The day of the week
3. A casino in the hotel
4. All of the above

Chapter 4 Version A

1. True
2. True
3. False
4. True
5. False
6. A
7. C
8. D
9. B
10. A

Chapter 4, Version B

1. False
2. True
3. False
4. True
5. False
6. C
7. A
8. B
9. D
10. B

Chapter 4, Version C

1. True
2. True
3. False
4. True
5. False
6. C
7. D
8. A
9. B
10. D