Business Foundations O C Ferrell 12e - Test Bank

Business Foundations O C Ferrell 12e - Test Bank   Instant Download - Complete Test Bank With Answers     Sample Questions Are Posted Below   Business Foundations: A Changing World, 12e (Ferrell) Chapter 5  Small Business, Entrepreneurship, and Franchising   1) Entrepreneurship is the process of creating and managing a business to achieve desired …

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Business Foundations O C Ferrell 12e – Test Bank

 

Instant Download – Complete Test Bank With Answers

 

 

Sample Questions Are Posted Below

 

Business Foundations: A Changing World, 12e (Ferrell)

Chapter 5  Small Business, Entrepreneurship, and Franchising

 

1) Entrepreneurship is the process of creating and managing a business to achieve desired objectives.

 

Answer:  TRUE

Explanation:  Entrepreneurship is the process of creating and managing a business to achieve desired objectives. Some entrepreneurs who start small businesses have the ability to see emerging trends; in response, they create a company to provide a product that serves customer needs.

Difficulty: 1 Easy

Topic:  Define Entrepreneurship

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

2) Small businesses, by their very nature, are small and therefore do not contribute significantly to job creation.

 

Answer:  FALSE

Explanation:  The energy, creativity, and innovative abilities of small-business owners have resulted in jobs for many people. About 63 percent of net new jobs annually are created by small businesses.

Difficulty: 2 Medium

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

3) Manufacturing businesses are attractive to entrepreneurs because of the low start-up costs required to establish a manufacturing business.

 

Answer:  FALSE

Explanation:  It is expensive to start a manufacturing business, so many entrepreneurs are attracted to retailing instead. Retailing attracts entrepreneurs because gaining experience and exposure in retailing is relatively easy. Additionally, an entrepreneur opening a new retail store does not have to spend the large sums of money for the equipment and distribution systems that a manufacturing business requires.

Difficulty: 2 Medium

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

4) Trevor lives in Florida during the winter months. While in Florida, he rents out his main home in Colorado to people traveling there for the skiing season. Trevor is participating in the sharing economy.

 

Answer:  TRUE

Explanation:  The past few years have seen a rise in the sharing economy, an economic model involving the sharing of underutilized resources. Under this model, entrepreneurs earn income by renting out an underutilized resource such as lodging or vehicles.

Difficulty: 2 Medium

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

5) A drawback of franchising is the need for franchisees to strictly adhere to standardized operations.

 

Answer:  TRUE

Explanation:  In franchising, a shortcoming experienced by franchisees includes strict adherence to standardized operations. Entrepreneurs who want to be their own bosses are often frustrated with the restrictions of a franchise.

Difficulty: 2 Medium

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

6) Marissa is a fitness expert who starts her own personal training company. She conducts fitness classes for women and provides personal training sessions for clients. Marissa can be regarded as a(n)

  1. A) shareholder.
  2. B) entrepreneur.
  3. C) investor.
  4. D) intrapreneur.
  5. E) inventor.

 

Answer:  B

Explanation:  Marissa can be regarded as an entrepreneur. Entrepreneurs are people involved in entrepreneurship, which is the process of creating and managing a business to achieve desired objectives.

Difficulty: 3 Hard

Topic:  Define Entrepreneurship

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

7) A person who is involved in the process of creating and managing a business to achieve his or her desired objectives is engaged in

  1. A) intrapreneurship.
  2. B) capitalization.
  3. C) economics.
  4. D) philanthropy.
  5. E) entrepreneurship.

 

Answer:  E

Explanation:  Entrepreneurship is the process of creating and managing a business to achieve desired objectives.

Difficulty: 1 Easy

Topic:  Define Entrepreneurship

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

8) While growing up, Carlos noticed that many families in his community struggled to make ends meet and provide for their children’s education. As a result, he started a business to provide low-cost tutoring and scholarship opportunities for low-income families in his community. As his company has grown, Carlos has been able to extend free tutoring and college scholarships to five impoverished students per year. Carlos is a

  1. A) nonprofit entrepreneur.
  2. B) profit entrepreneur.
  3. C) social entrepreneur.
  4. D) sharing entrepreneur.
  5. E) macroentrepreneur.

 

Answer:  C

Explanation:  Carlos is a social entrepreneur because he uses entrepreneurship to address a social problem. These entrepreneurs operate nonprofit or for-profit organizations committed to creating social change.

Difficulty: 3 Hard

Topic:  Define Entrepreneurship

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

9) Robert’s Music Center is a local music shop. Along with selling musical instruments, it also rents instruments to students in school band programs. Robert is the owner and he employs three full-time and five part-time employees. Robert’s business is a

  1. A) social entrepreneurship.
  2. B) limited liability company.
  3. C) small business.
  4. D) micropreneurship.
  5. E) conglomerate.

 

Answer:  C

Explanation:  A small business is defined as any independently owned and operated business that is not dominant in its competitive area and does not employ more than 500 people. A local Mexican restaurant may be the most patronized Mexican restaurant in your community, but because it does not dominate the restaurant industry as a whole, the restaurant can be considered a small business.

Difficulty: 2 Medium

Topic:  Define Entrepreneurship

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

10) Randy owns a small, local catering business. He has been hired for company picnics, backyard barbecues, and family celebrations. As word of mouth has spread about his delicious food, good service, and fair prices, he has started getting more business. To handle this, he has hired three employees to help cook and serve food at these events. What kind of entrepreneur is Randy?

  1. A) a macroentrepreneur
  2. B) a social entrepreneur
  3. C) a sharing entrepreneur
  4. D) a gig entrepreneur
  5. E) a microentrepreneur

 

Answer:  E

Explanation:  Randy is a microentrepreneur because he employs five or fewer employees. Sometimes called micropreneurs, this type of business is growing rapidly.

Difficulty: 3 Hard

Topic:  Define Entrepreneurship

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

11) Dante runs Night Moves, his own DJ and party planning company. He has built a good reputation for organizing weddings and corporate events and his business has grown. He recently moved his business from his home to an office located in a corporate building and has increased his staff to 40 employees. Dante’s company can be categorized as a

  1. A) multinational corporation.
  2. B) limited liability company.
  3. C) franchise.
  4. D) micropreneurship.
  5. E) small business.

 

Answer:  E

Explanation:  Dante’s company can be categorized as a small business. A small business is independently owned and operated, is not dominant in its competitive area, and does not employ more than 500 employees.

Difficulty: 3 Hard

Topic:  Define Entrepreneurship

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

12) What is the purpose of the Small Business Administration?

  1. A) It protects consumers against unfair practices by businesses.
  2. B) It offers managerial and financial assistance to small businesses.
  3. C) It protects small businesses against competition from larger companies.
  4. D) It ensures that newly formed businesses adhere to the law.
  5. E) It regulates the issue of stocks by small businesses.

 

Answer:  B

Explanation:  The Small Business Administration is an independent agency of the federal government that offers managerial and financial assistance to small businesses. On its website, the SBA outlines the first steps in starting a small business and offers a wealth of information to current and potential small-business owners.

Difficulty: 1 Easy

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

13) Mahie owns an Indian restaurant that employs around 20 people. She is solely responsible for the management of the restaurant. Her business competes with a larger chain of restaurants that offers the same cuisine. Mahie’s restaurant can be classified as a

  1. A) multinational corporation.
  2. B) conglomerate.
  3. C) franchise.
  4. D) micropreneurship.
  5. E) small business.

 

Answer:  E

Explanation:  Mahie’s restaurant can be classified as a small business. A small business is independently owned and operated, is not dominant in its competitive area, and does not employ more than 500 employees.

Difficulty: 3 Hard

Topic:  Define Entrepreneurship

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

14) What type of business has been growing faster than other classifiable firms and represents almost 30 percent of all small businesses?

  1. A) family-owned businesses
  2. B) minority-owned businesses
  3. C) publicly-owned businesses
  4. D) social entrepreneurships
  5. E) small corporations

 

Answer:  B

Explanation:  Small businesses provide opportunities for minorities and women to succeed in business. Minority-owned businesses have been growing faster than other classifiable firms, representing 28.6 percent of all small businesses.

Difficulty: 1 Easy

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

15) Which type of business has created a majority of net new jobs annually?

  1. A) multinational corporations
  2. B) publicly traded companies
  3. C) small businesses
  4. D) conglomerates
  5. E) public sector holdings

 

Answer:  C

Explanation:  More than 99 percent of all U.S. firms are classified as small businesses, and they employ about half of private workers. About 63 percent of net new jobs annually were created by small businesses.

Difficulty: 2 Medium

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

16) Baubles and Bangles, an independent jewelry store, acquires jewelry and accessories from producers and wholesalers and sells them to consumers. Baubles and Bangles is a

  1. A) manufacturer.
  2. B) wholesaler.
  3. C) retailer.
  4. D) direct sales company.
  5. E) direct marketing company.

 

Answer:  C

Explanation:  Baubles and Bangles is a retailer. Retailers acquire goods from producers or wholesalers and sell them to consumers. Main streets, shopping centers, and malls are generally lined with independent music stores, sporting-goods stores, dry cleaners, boutiques, drugstores, restaurants, caterers, service stations, and hardware stores that sell directly to consumers.

Difficulty: 2 Medium

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

17) If Yvette wants to start her own business, what might persuade her to open a retail operation?

  1. A) Gaining experience in retail is a challenge, so her business would likely have less competition.
  2. B) There are no costs associated with opening a retail business.
  3. C) Retailing does not require interacting directly with consumers.
  4. D) Retailing requires low initial financing.
  5. E) Retailing limits a firm’s need to focus on specific groups of consumers.

 

Answer:  D

Explanation:  Retailing attracts entrepreneurs because gaining experience and exposure in retailing is relatively easy. Additionally, an entrepreneur opening a new retail store does not have to spend large sums of money for the equipment and distribution systems that a manufacturing business requires. However, it is important for entrepreneurs to anticipate the costs of opening a retail business beforehand.

Difficulty: 3 Hard

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

18) Clarissa makes one-of-a-kind ceramic vases. To avoid the costs of opening a store, she sells these pieces on Etsy. This is an example of

  1. A) service marketing.
  2. B) a sharing economy.
  3. C) wholesaling.
  4. D) direct selling.
  5. E) direct marketing.

 

Answer:  E

Explanation:  This is an example of direct marketing, which gives consumers the opportunity to place orders by mail, telephone, or the Internet. This is a type of nonstore retailing, which provides a great opportunity for entrepreneurs because of the lower cost of entry. Smaller business can engage in direct marketing by featuring their products on eBay, Amazon, and Etsy.

Difficulty: 3 Hard

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

19) A clothing store located in a shopping mall wants to give customers an opportunity to place orders. What is one form of direct marketing the store can use to provide this service?

  1. A) It can send catalogs to its customers.
  2. B) It can send sales associates door-to-door to sell its clothing.
  3. C) It can open additional store locations.
  4. D) It can create call centers to contact customers at home.
  5. E) It can customize its clothing to meet specific customer needs.

 

Answer:  A

Explanation:  A direct marketing activity the store can use to encourage customers to order its clothing by mail, telephone, or the Internet is sending catalogs to its customers. Market research findings suggest that catalog users are more inspired to purchase items online.

Difficulty: 3 Hard

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

20) While Justin attends college, he is working part-time for a cutlery company. He goes door-to-door and offers consumers face-to-face presentations in their homes. This is an example of

  1. A) direct selling.
  2. B) direct marketing.
  3. C) wholesaling.
  4. D) manufacturing.
  5. E) telemarketing.

 

Answer:  A

Explanation:  This is an example of direct selling, which involves the marketing of products to ultimate consumers through face-to-face sales presentations at home, in the workplace, and in party environments. Many people view direct selling as a part-time business opportunity.

Difficulty: 3 Hard

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

21) All of the following are true of direct selling EXCEPT

  1. A) the cost of getting involved is low.
  2. B) it can be done part time.
  3. C) it requires buying a lot of inventory.
  4. D) those who do it can receive commissions on their sales.
  5. E) those who do it have the opportunity to recruit other distributors.

 

Answer:  C

Explanation:  The cost of getting involved in direct selling is low and often involves buying enough inventory to get started. Many people view direct selling as a part-time business opportunity. Often, those who become involved in direct selling are enthusiastic about the product and have the opportunity to recruit other distributors and receive commissions on their sales.

Difficulty: 2 Medium

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

22) Which scenario best illustrates a small business operating in a retail industry as opposed to wholesaling its products?

  1. A) Geri bakes cookies and sells them to other restaurants and cafes in malls.
  2. B) Stellar Cards manufactures cards and sells them to gift shops and supermarkets.
  3. C) Trendy Tees, an apparel company, sells its merchandise to Tshirts.com so they can be sold on its website.
  4. D) The Case Place imports cell phone covers and sells them directly to customers through kiosks at the mall.
  5. E) Spare Parts Inc. manufactures component parts for appliances and sells them to appliance repair companies.

 

Answer:  D

Explanation:  The Case Place illustrates a small business operating in a retail industry as opposed to wholesaling its products. Retailers acquire goods from producers or wholesalers and sell them to consumers. Wholesalers supply products to industrial, retail, and institutional users for resale or for use in making other products.

Difficulty: 3 Hard

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

23) What is true of wholesalers?

  1. A) Wholesalers cannot be eliminated because their functions are too important.
  2. B) Wholesalers receive their products from retailers.
  3. C) Wholesalers do not provide management or merchandising assistance to clients.
  4. D) Wholesalers do not perform marketing activities.
  5. E) Wholesalers are extremely important because of the marketing activities they perform.

 

Answer:  E

Explanation:  Wholesalers provide goods and services to producers and retailers. Their activities include planning and negotiating for supplies, promoting, distributing, and providing management and merchandising assistance to clients. Wholesalers are extremely important for many products because of the marketing activities they perform. Wholesalers can be eliminated, but their functions must be passed on to some other organization or intermediary.

Difficulty: 2 Medium

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

24) Many service providers are considered retailers because they

  1. A) require a high initial start-up cost.
  2. B) provide their services directly to consumers.
  3. C) sell their services from a single store location.
  4. D) focus on large market segments and institutional buyers.
  5. E) employ only a small number of people.

 

Answer:  B

Explanation:  The service sector includes businesses that do not actually produce tangible goods. Many of these service providers are retailers who provide their services to ultimate consumers.

Difficulty: 2 Medium

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

25) Walt owns a business in which he offers standardized test preparation classes and individual tutoring for students. This is an example of a

  1. A) manufacturing business.
  2. B) wholesaler.
  3. C) retailer.
  4. D) service business.
  5. E) direct selling business.

 

Answer:  D

Explanation:  This is a service business because it does not produce tangible goods. The service sector accounts for 80 percent of U.S. jobs, excluding farmworkers. Real estate, insurance and personnel agencies, barbershops, banks, television and computer repair shops, copy centers, dry cleaners, and accounting firms are all service businesses.

Difficulty: 3 Hard

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

26) In the manufacturing sector, small businesses sometimes have an advantage over large firms because small businesses

  1. A) are exempted from paying taxes in most countries.
  2. B) can customize products to meet specific customer needs and wants.
  3. C) have a better access to highly skilled workers.
  4. D) can mass produce and supply goods in bulk.
  5. E) have better access to funds and can invest on sophisticated equipment.

 

Answer:  B

Explanation:  Small businesses sometimes have an advantage over large firms because they can customize products to meet specific customer needs and wants. Such products include custom artwork, jewelry, clothing, and furniture.

Difficulty: 2 Medium

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

27) What is a difference between high technology businesses and other small businesses?

  1. A) High technology businesses never start in garages, basements, kitchens, or dorm rooms, while some other types of small businesses can start in these places.
  2. B) High technology businesses require greater capital and have higher initial startup costs than other small businesses.
  3. C) High technology businesses are less innovative than other small businesses.
  4. D) High technology businesses are the only type of small business that uses technology.
  5. E) High technology businesses have lower initial startup costs than other small businesses.

 

Answer:  B

Explanation:  High technology businesses require greater capital and have higher initial startup costs than other small businesses. Nonetheless, many of the biggest started out in garages, basements, kitchens, and dorm rooms.

Difficulty: 2 Medium

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

28) Menami and Michael recently had their first child. As two working parents, they struggled to find good, economical childcare. As a result, they developed their own software to link parents with licensed, reasonably priced childcare providers. This is an example of the

  1. A) sharing economy.
  2. B) market segment economy.
  3. C) service economy.
  4. D) retail economy.
  5. E) consumer economy.

 

Answer:  A

Explanation:  This is an example of the sharing economy, or gig economy, which uses technology to connect consumers with the service providers they need. In this scenario, Menami and Michael develop software to connect parents with licensed, fairly priced childcare providers.

Difficulty: 3 Hard

Topic:  Industries Associated with Small Business

Learning Objective:  05-01 Define entrepreneurship and small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

29) Bob and Tom live and work in Texas, but they love vacationing in the Bahamas. After several years, they decide to buy a vacation home in the Bahamas. When they are not there, they rent the property to other people for $1,200 per week. This is an example of

  1. A) a service business.
  2. B) direct selling.
  3. C) social entrepreneurship.
  4. D) the sharing economy.
  5. E) retailing.

 

Answer:  D

Explanation:  This is an example of the sharing economy, an economic model involving the sharing of underutilized resources. Under this model, entrepreneurs can earn income by renting out an underutilized resource such as lodging or vehicles.

Difficulty: 3 Hard

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

30) A challenge associated with the sharing economy is

  1. A) whether workers are viewed as independent contractors or employees.
  2. B) the higher cost of services through this model.
  3. C) the intense competition from established firms.
  4. D) the inability to set standardized rates.
  5. E) the lack of flexibility in this model.

 

Answer:  A

Explanation:  In the sharing economy, companies can control variables such as rates, and they hire independent contractors who have the flexibility to take on work when it is convenient for them. Services offered through this model often cost less than more traditional services, and it is even taking market share away from established firms. Despite the opportunities in the sharing economy, firms have been experiencing pressure over whether workers are independent contractors or employees.

Difficulty: 2 Medium

Topic:  Industries Associated with Small Business

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

31) As an advantage of being a small business owner, independence means

  1. A) you get to be your own boss.
  2. B) you have freedom from government regulations.
  3. C) you do not have to pay taxes.
  4. D) you have unlimited sources of capital to start and run your business.
  5. E) you have unlimited liability.

 

Answer:  A

Explanation:  Independence is probably one of the leading reasons that entrepreneurs choose to go into business for themselves. Being a small-business owner means being your own boss. Many people start their own businesses because they believe they will do better for themselves than they could do by remaining with their current employer or by changing jobs.

Difficulty: 2 Medium

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-03 Specify the advantages of small-business ownership.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

32) Seamus has worked for a large corporation for years, and he feels like he just does not fit in the “corporate mold” anymore. He decides to start his own business because he wants the freedom to choose with whom he works and when and where he works. What advantage of small business ownership seems the most prevalent in this example?

  1. A) costs
  2. B) independence
  3. C) flexibility
  4. D) focus
  5. E) reputation

 

Answer:  B

Explanation:  Independence is the most prevalent advantage of a small business in this example. Often, small business owners want the freedom to choose whom they work with, the flexibility to pick where and when to work, and the option of working in a family setting. Many people choose to start their own business because they don’t fit in the “corporate mold.”

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-03 Specify the advantages of small-business ownership.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

33) A small businesses wanting to minimize its operating costs might do all of the following EXCEPT

  1. A) hire and maintain a large finance department.
  2. B) hire separate firms to supply services as needed.
  3. C) rely on friends and family to help with difficult projects.
  4. D) maintain a smaller staff to save money on wages and salaries.
  5. E) maintain a smaller factory to save money on rent and utilities.

 

Answer:  A

Explanation:  Small businesses require less money to start and maintain than larger ones. A firm with less employees and a smaller factory spends less money on wages and salaries, rent, utilities, and other expenses. Rather than maintaining the expense of keeping separate departments for accounting, advertising, and legal counseling, small businesses can hire other firms to supply these services as needed. Additionally, small business owners can sometimes rely on friends and family to help with difficult projects.

Difficulty: 2 Medium

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-03 Specify the advantages of small-business ownership.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

34) Take One Inc. is a small apparel store started by an aspiring designer. The store needs to compete against larger, well-established multinational brands. What strategy will most help Take One Inc. avoid competition from larger firms?

  1. A) Set up multiple levels of management like the larger firms.
  2. B) Target large market segments that the competitors serve.
  3. C) Expand the scale of production to enjoy greater economies of scale.
  4. D) Start to work with customers only when the products are ready for sale.
  5. E) Focus on and target small market niches or product needs.

 

Answer:  E

Explanation:  Take One should focus on and target small market niches or product needs to avoid competition from larger firms. By targeting small niches or product needs, small businesses can sometimes avoid competition from larger firms, helping them to grow into stronger companies. Small firms, because of their capacity to focus on narrow niches, can develop enviable reputations for quality and service.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-03 Specify the advantages of small-business ownership.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

35) Which description is the BEST example of a market niche?

  1. A) all the potential customers who are interested in buying a new vehicle
  2. B) the four deli sandwich shops that serve customers in and near a college campus
  3. C) elderly people, residing in assisted living centers, who suffer from macular degeneration
  4. D) people interested in taking a cruise to any of the Caribbean islands
  5. E) selecting to advertise women’s apparel in magazines rather than through television ads

 

Answer:  C

Explanation:  A firm focusing its efforts on elderly people, residing in assisted living centers who suffer from macular degeneration, is an example of a market niche—that is, a specific group of customers. Potential customers wanting to buy a new vehicle or wanting to take a cruise are not market niches because the customer bases are too broad. By targeting small niches or product needs, businesses can sometimes avoid competition from larger firms, helping them to grow into stronger companies.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-03 Specify the advantages of small-business ownership.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

36) What is true regarding the reputation of small businesses?

  1. A) Small businesses likely have multiple locations, and it is difficult to maintain customer service across locations.
  2. B) Because of their capacity to focus on narrow niches, small businesses can develop enviable reputations for quality and service.
  3. C) Since small business employees are often stretched thin by the amount of work they have, their reputations are not as good as larger businesses with more employees.
  4. D) Small businesses often have to cut corners in creating their products, so they have a poor reputation for quality.
  5. E) Small businesses tend to focus more on service than quality, so their reputation is inconsistent.

 

Answer:  B

Explanation:  Since small firms have the capacity to focus on narrow niches, they can develop enviable reputations for quality and service.

Difficulty: 2 Medium

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-03 Specify the advantages of small-business ownership.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

37) What is one of the difficulties faced by small business owners?

  1. A) high cost of formation
  2. B) bureaucratic decision-making process
  3. C) inability to focus on specific groups of customers
  4. D) worries about employee problems
  5. E) limited scope for innovation

 

Answer:  D

Explanation:  Entrepreneurs experience a great deal of independence but also a great deal of stress. There are ongoing worries about competition, employee problems, new equipment, expanding inventory, rent increases, or changing market demand.

Difficulty: 1 Easy

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

38) Mark owns his own small bakery. In addition to being the owner, he also serves as the manager, sales force, head baker, shipping and receiving clerk, bookkeeper, and custodian. Mark is the first person to arrive at the bakery every morning and the last to leave every night. What is the most applicable challenge Mark faces?

  1. A) lack of funding
  2. B) pricing mistakes
  3. C) a high stress level
  4. D) underestimating the time commitment for success
  5. E) having poor business concepts

 

Answer:  C

Explanation:  In this scenario, Mark has to multitask, which can result in long hours and a high stress level. Many creative persons fail, not because of their business concepts, but rather because of difficulties in managing their business.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

39) If a small business has to cope with growth, it requires the owner to

  1. A) give up a certain amount of direct authority.
  2. B) decrease the levels of management.
  3. C) disregard narrow niches.
  4. D) reduce the workforce.
  5. E) delay decision making.

 

Answer:  A

Explanation:  Sometimes, the very factors that are advantages for a small business turn into serious disadvantages when the time comes to grow. Growth often requires the owner to give up a certain amount of direct authority, and it is frequently hard for someone who has called all the shots to give up control.

Difficulty: 2 Medium

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

40) Oliver came up with the idea of producing mayonnaise in neon colors. He was sure that kids would love the idea and this would become the hottest product on the market. Unfortunately, the neon-colored mayonnaise wasn’t such a hit. What is the most likely cause of Oliver’s product failure?

  1. A) overcapitalization
  2. B) coping with growth
  3. C) managerial experience
  4. D) poor business concept
  5. E) high costs of start-up

 

Answer:  D

Explanation:  A poor business concept will produce disaster for a small business nearly every time. Other notable causes of small-business failure include the burdens imposed by government regulation, insufficient funds to withstand slow sales, vulnerability to competition from larger companies, undercapitalization, managerial inexperience or incompetence, and inability to cope with growth.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

41) Chai Ling decides to open a Vietnamese restaurant in her neighborhood. She will be solely responsible for the management of the restaurant. Which problem is she likely to face while running the business?

  1. A) She will find it difficult to make quick decisions.
  2. B) Her business will not be able to quickly adapt to changing market demands.
  3. C) Her restaurant may not be able to focus on a specific group of customers.
  4. D) She will not have the flexibility to take critical decisions independently.
  5. E) She may find it difficult to deal with the stress of rent increases or employee turnover.

 

Answer:  E

Explanation:  Chai Ling may find it difficult to deal with the stress of rent increase. Small-business owners tend to be the victims of physical and psychological stress. There are ongoing worries about competition, employee problems, new equipment, expanding inventory, rent increases, or changing market demand.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

42) A business that lacks funds to operate normally faces a problem known as

  1. A) underutilization.
  2. B) capitalization.
  3. C) overextension.
  4. D) sustainability.
  5. E) undercapitalization.

 

Answer:  E

Explanation:  The shortest path to failure in business is undercapitalization, which is the lack of funds to operate a business normally.

Difficulty: 1 Easy

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

43) Kaden and Elizabeth run a small farm stand on their property, selling vegetables, fruits, and plants to support themselves. During a particularly bad growing season, they try to get financing from a small rural bank in their community but they do not get it. What is the most likely reason for this?

  1. A) The small rural bank believed that their business lacked the flexibility to adapt to changing market demands.
  2. B) The bank required a huge sum of money to compete in the mass market.
  3. C) Government regulations do not permit financing small rural businesses.
  4. D) The small rural bank lacked the necessary financial expertise to counter the risks involved with small-business loans.
  5. E) Rural communities have various business guidelines that prohibit rural banks from financing small businesses.

 

Answer:  D

Explanation:  Many small rural operations, like this one, cannot obtain financing within their own communities because small rural banks often lack the necessary financing expertise or assets sizable enough to counter the risks involved with small-business loans.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

44) Elaine has a great idea for starting a new business, but she is not sure if she has the knowledge or experience to run a growing business effectively. This relates to which cause of small business failure?

  1. A) high stress levels
  2. B) undercapitalization
  3. C) inability to cope with growth
  4. D) managerial incompetence
  5. E) not understanding the competition

 

Answer:  D

Explanation:  Although Elaine has a great idea for a small business, that does not mean she has the knowledge or experience to manage a growing business effectively. Often, a person who is good at creating great product ideas and marketing them may lack the skills and experience to make good management decisions in hiring, negotiating, finance, and control.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

45) Leon starts a business using the savings from his previous job. He plans to run his business on the revenue generated from sales. However, after a few months, he finds it difficult to pay his staff, rent, and other expenses. Seasonal sales and inability to secure sufficient credit from local banks make it difficult for Leon to operate the business normally. Which cause of small-business failure does this scenario best illustrate?

  1. A) undercapitalization
  2. B) trade credit
  3. C) economies of scale
  4. D) debt financing
  5. E) debt factoring

 

Answer:  A

Explanation:  The scenario best illustrates undercapitalization. The shortest path to failure in business is undercapitalization, which is the lack of funds to operate a business normally. Too many entrepreneurs think that all they need is enough money to get started, that the business can survive on cash generated from sales soon thereafter. But almost all businesses suffer from seasonal variations in sales, which make cash tight, and few businesses make money from the start.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

46) ________ is considered to be the shortest path to failure in business.

  1. A) Inflexibility
  2. B) Undercapitalization
  3. C) Inability to deal with stress
  4. D) Intense competition
  5. E) Changing market demand

 

Answer:  B

Explanation:  The shortest path to failure in business is undercapitalization, the lack of funds to operate a business normally and sustain it through slow initial sales and seasonal variations.

Difficulty: 1 Easy

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

47) Cruz is a very talented computer programmer who starts his own small software development firm. He finances the firm from his savings. Initially, he is able to get many projects from customers and completes them successfully. However, as his business grows, he fails to make good decisions in hiring new employees, billing the clients, and negotiating prices. He eventually ends up liquidating the business. Which cause of small-business failure does this scenario best illustrate?

  1. A) undercapitalization
  2. B) managerial inexperience
  3. C) economies of scale
  4. D) debt financing
  5. E) debt factoring

 

Answer:  B

Explanation:  The scenario best illustrates Cruz’s managerial inexperience. Poor management is the cause of many business failures. Just because an entrepreneur has a brilliant vision for a small business does not mean he or she has the knowledge or experience to manage a growing business effectively. A person who is good at creating great product ideas and marketing them may lack the skills and experience to make good management decisions in hiring, negotiating, finance, and control.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

48) Elana recently opened a fashion boutique. She is successful in creating a strong brand image and a loyal customer base. In order to meet the increasing demands of her business, she hires a store manager. However, she finds it hard to let the manager make important decisions about the store. She often finds herself disagreeing with the manager’s decisions, and in the process, she loses several existing customers. Which cause of small-business failure does this scenario best illustrate?

  1. A) undercapitalization
  2. B) inability to cope with growth
  3. C) diseconomies of scale
  4. D) debt financing
  5. E) debt factoring

 

Answer:  B

Explanation:  The scenario best illustrates Elana’s inability to cope with growth. Sometimes, the very factors that are advantages for a small business turn into serious disadvantages when the time comes to grow. Growth often requires the owner to give up a certain amount of direct authority, and it is frequently hard for someone who has called all the shots to give up control.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

49) Why do some small businesses choose to stay small and are not interested in wide-scale growth?

  1. A) Rapidly advancing technology makes it hard for small businesses to expand.
  2. B) Over time, a lack of entrepreneurial spirit stifles the business.
  3. C) Overcapitalization makes it difficult to expand.
  4. D) Escalating costs with growth can threaten the success of the business.
  5. E) Most good business ideas rarely have the potential to do well on a large scale.

 

Answer:  D

Explanation:  The principal immediate threats to small and mid-sized businesses include rising inflation, energy and other supply shortages or cost escalations, and excessive household and/or corporate debt. For this reason, some small-business owners choose to stay small and are not interested in wide-scale growth.

Difficulty: 2 Medium

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

50) Amber starts a small firm that manufactures clothing for leading fashion brands in the United States. What would likely be a principal immediate threat to this firm?

  1. A) rapidly advancing technology
  2. B) rising entrepreneurial spirit
  3. C) reducing imports
  4. D) rising inflation
  5. E) increasing exports

 

Answer:  D

Explanation:  The principal immediate threats to small and mid-sized businesses include rising inflation, energy and other supply shortages or cost escalations, and excessive household and/or corporate debt.

Difficulty: 2 Medium

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

51) It has often been said that the greatest impediment to the success of a small business is

  1. A) the entrepreneur.
  2. B) the government.
  3. C) overcapitalization.
  4. D) the business environment.
  5. E) too many target markets.

 

Answer:  A

Explanation:  It has often been said that the greatest impediment to the success of a small business is the entrepreneur.

Difficulty: 1 Easy

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

52) Manuel wants to start his own small business. All of the following are things he must to do to start a business EXCEPT

  1. A) hire employees to work for the business.
  2. B) have a general idea for the business.
  3. C) devise a strategy to guide planning and development in the business.
  4. D) make decisions about form of ownership.
  5. E) make decisions about financial resources needed.

 

Answer:  A

Explanation:  To start any business, large or small, Manuel must have some kind of general idea. Next, he needs to devise a strategy to guide planning and development in the business. Finally, he must make decisions about the form of ownership; the financial resources needed; and whether to acquire an existing business, start a new one, or buy a franchise.

Difficulty: 2 Medium

Topic:  The Business Plan

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

53) A precise statement of the rationale for a business and a step-by-step explanation of how it will achieve its goals is known as a(n)

  1. A) promissory note.
  2. B) financial statement.
  3. C) business plan.
  4. D) statement of operations.
  5. E) market summary.

 

Answer:  C

Explanation:  A key element of business success is a business plan—a precise statement of the rationale for a business and a step-by-step explanation of how it will achieve its goals.

Difficulty: 1 Easy

Topic:  The Business Plan

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

54) Which statement is true of a business plan?

  1. A) Small businesses do not need a business plan.
  2. B) A business plan is created once and should not be changed.
  3. C) Every business needs to mandatorily maintain a business plan as per government regulations.
  4. D) A business plan should establish a strategy for acquiring sufficient funds to keep a business going.
  5. E) A business plan is created to limit a business’s flexibility and decision-making ability.

 

Answer:  D

Explanation:  A business plan should act as a guide and reference document, not a shackle to limit the business’s flexibility and decision-making ability. It should also establish a strategy for acquiring sufficient funds to keep the business going.

Difficulty: 1 Easy

Topic:  The Business Plan

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

55) Brenda is starting her own small home decorating company. She is developing the company’s business plan. What is something the business plan should accomplish?

  1. A) limiting the business’s flexibility
  2. B) estimating the business’s income and expenses
  3. C) permanently setting the business’s goals and strategies
  4. D) establishing rules and regulations for how the business will be run
  5. E) eliminating any future weaknesses of the business

 

Answer:  B

Explanation:  A business plan should act as a guide and reference document, not a shackle to limit the business’s flexibility and decision-making ability. The business plan should include an explanation of the business, an analysis of the competition, estimates of income and expenses, and other information. The business plan must be revised periodically to ensure that the firm’s goals and strategies adapt to changes in the environment.

Difficulty: 2 Medium

Topic:  The Business Plan

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

56) Arnie approaches a bank to get a loan for a business he plans to launch later that year. He explains his business idea and its capital requirements to the bank manager. The manager asks Arnie to provide a formal document that includes a rationale for the business, an explanation of how it will achieve its goals, an analysis of the competition, and estimates of income and expenses, among other information. What document does the bank want from Arnie?

  1. A) a business plan
  2. B) a cash flow statement
  3. C) a promissory note
  4. D) a balance sheet
  5. E) a marketing plan

 

Answer:  A

Explanation:  The bank expects Arnie to present a business plan. A key element of business success is a business plan—a precise statement of the rationale for the business and a step-by-step explanation of how it will achieve its goals. Many financial institutions decide whether to loan a small business money based on its business plan.

Difficulty: 3 Hard

Topic:  The Business Plan

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

57) In the process of starting a business, along with developing a business plan, the entrepreneur needs to

  1. A) order supplies for the business.
  2. B) develop and employee manual.
  3. C) decide an appropriate legal form of business ownership.
  4. D) promote the business to the customers.
  5. E) file for tax returns for the business with the Internal Revenue Service.

 

Answer:  C

Explanation:  After developing a business plan, the entrepreneur next must decide on an appropriate legal form of business ownership—whether it is best to operate as a sole proprietorship, partnership, or corporation—and to examine the many factors that affect that decision.

Difficulty: 1 Easy

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

58) To make profits from a small business, the owner must first provide or obtain ________ to start the business and keep it running smoothly.

  1. A) products
  2. B) employees
  3. C) profits
  4. D) supplies
  5. E) capital

 

Answer:  E

Explanation:  To make money from a small business, the owner must first provide or obtain money (capital) to get started and to keep it running smoothly. Often, the small-business owner has to put up a significant percentage of the necessary capital. Few new business owners have a large amount of their own capital, and they must look to other sources for additional financing.

Difficulty: 1 Easy

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

59) Jayla wants to open her own business making cakes. She has $10,000 of her own money and receives another $20,000 from family and friends. This combined $30,000 that Jayla can use toward her new business is referred to as

  1. A) capital.
  2. B) a mortgage.
  3. C) operating income.
  4. D) the initial inventory
  5. E) a line of credit.

 

Answer:  A

Explanation:  The expression “it takes money to make money” holds especially true in developing a business enterprise. To make money from a small business, the owner must first provide or obtain money—otherwise known as capital.

Difficulty: 2 Medium

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

60) Steven wants to start his own tour company. What will be the most important source of funds for this new business?

  1. A) Steven, the owner
  2. B) the government
  3. C) a financial institution
  4. D) the Small Business Administration
  5. E) a venture capitalist

 

Answer:  A

Explanation:  The most important source of funds for any new business is the owner. Many owners include among their personal resources ownership of a home, the accumulated value in a life insurance policy, or a savings account. A new business owner may sell or borrow against the value of such assets to obtain funds to operate a business.

Difficulty: 2 Medium

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

61) The act of financing one’s business by using real personal assets is known as

  1. A) debt financing.
  2. B) factoring.
  3. C) franchising.
  4. D) equity financing.
  5. E) bootlegging.

 

Answer:  D

Explanation:  A new business owner may sell or borrow against the value of his or her assets to obtain funds to operate a business. Additionally, the owner may bring useful personal assets—such as a computer, desks and other furniture, a car or truck—as part of his or her ownership interest in the firm. Such financing is referred to as equity financing because the owner uses real personal assets rather than borrowing funds from outside sources to get started in a new business.

Difficulty: 1 Easy

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

62) What is a source of equity financing?

  1. A) securing government loans
  2. B) selling personal assets to raise funds
  3. C) borrowing money from friends
  4. D) securing short-term loans from a family member
  5. E) receiving trade credit from suppliers

 

Answer:  B

Explanation:  A loan—from a family member or a financial institution—is a form of debt financing. In equity financing, the owner uses real personal assets rather than borrowing funds from outside sources to get started in a new business.

Difficulty: 2 Medium

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

63) Nathan sells a piece of land he inherited from his grandparents and starts a business with the proceeds. Which source of funding is this?

  1. A) equity financing
  2. B) debt financing
  3. C) venture capital
  4. D) initial public offering
  5. E) angel investment

 

Answer:  A

Explanation:  Nathan has used equity financing to raise funds for his business. In equity financing, the owner uses real personal assets rather than borrowing funds from outside sources to get started in a new business.

Difficulty: 2 Medium

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

64) Roland wants to start a small editing company. He has enough funds to start the business but not enough to run it effectively. What is one thing he can do to provide working capital to his company?

  1. A) He can use his profits to pay his salary.
  2. B) He can borrow funds from outside sources.
  3. C) He can refrain from drawing a full salary.
  4. D) He can invest his profits into other businesses.
  5. E) He can work to find venture capitalists to support his business.

 

Answer:  C

Explanation:  Roland can provide working capital by reinvesting profits into the business or simply by not drawing a full salary.

Difficulty: 3 Hard

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

65) Tamika borrows $40,000 from her father for her new business venture. She promises that he will be a partner in the business and be entitled to a significant percent of the business’s profits at the end of the year. This is an example of

  1. A) franchising.
  2. B) bartering.
  3. C) equity financing.
  4. D) initial public offering.
  5. E) debt financing.

 

Answer:  C

Explanation:  This is an example of equity financing. Small businesses can obtain equity financing by finding investors for their operations. They may sell stock in the business to family members, friends, employees, or other investors.

Difficulty: 3 Hard

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

66) Sandy works in a factory that manufactures decorative lighting for office spaces, hotels, and designer homes. She wants to start her own business because she believes that the market for decorative lighting has a great growth potential. However, she does not want to depend on anyone else for procuring the initial capital and wants to raise the amount herself. In this scenario, which method could Sandy adopt to raise funds through equity financing?

  1. A) Sandy could secure a mortgage from a family member or friend.
  2. B) Sandy could secure a loan from the Small Business Administration.
  3. C) Sandy could ask for a line of credit from her bank.
  4. D) Sandy could invest her savings in the new business.
  5. E) Sandy could ask suppliers for a longer trade credit.

 

Answer:  D

Explanation:  Sandy could invest her savings in the new business to raise funds through equity financing. Many owners include among their personal resources ownership of a home, the accumulated value in a life-insurance policy, or a savings account. A new business owner may sell or borrow against the value of such assets to obtain funds to operate a business. In equity financing, the owner uses real personal assets rather than borrowing funds from outside sources to get started in a new business.

Difficulty: 3 Hard

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

67) Liam and Rachel are business partners. They initially started the business with their savings, but now the company plans to expand its operations, and the required amount of capital cannot be raised through savings or by reinvesting profits. Thus, the partners decide to sell stock in their business to family members, friends, and employees. Which source of capital are Liam and Rachel using for the expansion of their business?

  1. A) debt financing
  2. B) bartering
  3. C) equity financing
  4. D) mortgaging
  5. E) factoring

 

Answer:  C

Explanation:  Liam and Rachel are using equity financing for their business’s expansion. Small businesses can obtain equity financing by finding investors for their operations. They may sell stock in the business to family members, friends, employees, or other investors.

Difficulty: 3 Hard

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

68) Persons or organizations that agree to provide some funds for a new business in exchange for ownership interest or stock are called

  1. A) intrapreneurs.
  2. B) category captains.
  3. C) venture capitalists.
  4. D) trade debtors.
  5. E) franchisers.

 

Answer:  C

Explanation:  Venture capitalists are persons or organizations that agree to provide some funds for a new business in exchange for an ownership interest or stock. Venture capitalists hope to purchase the stock of a small business at a low price and then sell the stock for a profit after the business has grown successful.

Difficulty: 1 Easy

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

69) Mark funds small businesses that he believes have the potential to grow large. When these companies are still in their initial stages and need investment, he buys their stocks at a low price and later sells them at higher prices when they are successful. Thus, Mark is a(n)

  1. A) intrapreneur.
  2. B) trade creditor.
  3. C) franchisee.
  4. D) venture capitalist.
  5. E) loan shark.

 

Answer:  D

Explanation:  Mark is a venture capitalist. Venture capitalists are persons or organizations that agree to provide some funds for a new business in exchange for an ownership interest or stock. Venture capitalists hope to purchase the stock of a small business at a low price and then sell the stock for a profit after the business has grown successful.

Difficulty: 3 Hard

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

70) Fiona’s small catering business requires more financing than she can provide from her savings. As a result, she is looking for investors to provide financing in exchange for stock ownership. What is a disadvantage of this arrangement?

  1. A) Fiona may lose her business to venture capitalists.
  2. B) Fiona will have to give complete control of her business to the investors until she can pay them back.
  3. C) Fiona will have to share the profits of her business.
  4. D) Fiona may not be able to find venture capitalists who will pay the high prices she is asking for her stock.
  5. E) Fiona could lose her personal assets if the company isn’t profitable.

 

Answer:  C

Explanation:  Although finding investors to finance the business in exchange for stock ownership has helped many small businesses, it requires the small-business owner to share the profits of the business—and sometimes control, as well—with the investors.

Difficulty: 3 Hard

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

71) Obtaining money from venture capitalists to start a new business venture is an example of

  1. A) debt financing.
  2. B) trade credit.
  3. C) equity financing.
  4. D) mortgaging.
  5. E) factoring.

 

Answer:  C

Explanation:  Venture capitalists hope to purchase the stock of a small business at a low price and then sell the stock for a profit after the business has grown successful. This form of equity financing requires that a small-business owner share the profits of the business—and sometimes control, as well—with the investors.

Difficulty: 1 Easy

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

72) Which entity is the main supplier of external financing to small businesses?

  1. A) venture capitalists
  2. B) banks
  3. C) family members
  4. D) friends
  5. E) the Small Business Administration

 

Answer:  B

Explanation:  Banks are the main suppliers of external financing to small businesses.

Difficulty: 1 Easy

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

73) Securing a mortgage from a bank for a new business venture is an example of

  1. A) equity financing.
  2. B) venture capitalism.
  3. C) debt financing.
  4. D) trade credits.
  5. E) collaterals.

 

Answer:  C

Explanation:  Banks are the main suppliers of external financing or debt financing to small businesses. A small-business owner may have to provide personal property as collateral when borrowing money from a bank, in which case the loan is called a mortgage.

Difficulty: 1 Easy

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

74) Yolanda requests financing from the bank for her small hair salon. The bank requires Yolanda to put up a financial interest in the property or fixtures of the business to guarantee payment of the debt. What is this financial interest called?

  1. A) collateral
  2. B) venture capital
  3. C) trade credit
  4. D) business plan
  5. E) cash flow statement

 

Answer:  A

Explanation:  A lending bank will often require the entrepreneur to put up collateral, a financial interest in the property or fixtures of the business, to guarantee payment of the debt.

Difficulty: 2 Medium

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

75) If a small business fails to repay a bank loan, what will the lending institution do to recover its loss?

  1. A) take over the business and run it for profits
  2. B) claim and rent out the business
  3. C) sell stock in the business
  4. D) claim and sell the collateral or mortgage
  5. E) claim and sell all the owner’s personal property

 

Answer:  D

Explanation:  The bank will often require the entrepreneur to put up collateral, a financial interest in the property or fixtures of the business, to guarantee payment of the debt. A small-business owner may have to provide personal property as collateral, such as his or her home, in which case the loan is called a mortgage. If the small business fails to repay the loan, the lending institution may eventually claim and sell the collateral or mortgage to recover its loss.

Difficulty: 2 Medium

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

76) Banks and other financial institutions can grant a small business a ________, which is an agreement by which a financial institution promises to lend a business a predetermined sum on demand.

  1. A) line of credit
  2. B) trade credit
  3. C) mutual fund
  4. D) non-recourse loan
  5. E) trust fund

 

Answer:  A

Explanation:  Banks and other financial institutions can grant a small business a line of credit—an agreement by which a financial institution promises to lend a business a predetermined sum on demand. A line of credit permits an entrepreneur to take quick advantage of opportunities that require external funding.

Difficulty: 1 Easy

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

77) Small businesses may obtain funding from their suppliers in the form of a ________, which means that suppliers allow the business to take possession of the needed goods and services and pay for them at a later date or in installments.

  1. A) trust fund
  2. B) trade credit
  3. C) stock dividend
  4. D) non-recourse loan
  5. E) mutual fund

 

Answer:  B

Explanation:  Small businesses may obtain funding from their suppliers in the form of a trade credit—that is, suppliers allow the business to take possession of the needed goods and services and pay for them at a later date or in installments.

Difficulty: 1 Easy

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

78) Tunde, an entrepreneur, starts a consulting firm with very limited funds. In order to conduct business, he purchases a few laptops and other office equipment from a local electronics wholesaler. The wholesaler understands his financial situation and allows him to pay for the goods in installments. In this scenario, the type of funding obtained by Tunde can be regarded as a

  1. A) line of credit.
  2. B) trade credit.
  3. C) business subsidy.
  4. D) non-recourse loan.
  5. E) working capital loan.

 

Answer:  B

Explanation:  In this scenario, the type of funding obtained by Tunde is referred to as a trade credit. Small businesses may obtain funding from their suppliers in the form of a trade credit—that is, suppliers allow the business to take possession of the needed goods and services and pay for them at a later date or in installments.

Difficulty: 3 Hard

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

79) Nina recently opened a spice shop. She did not have enough savings and, hence, applied for a loan to obtain the additional funds required to start the shop. She had to provide her house as collateral to obtain the loan. The type of financing obtained by Nina can be regarded as a

  1. A) mortgage.
  2. B) promissory note.
  3. C) mutual fund.
  4. D) demand deposit.
  5. E) dividend.

 

Answer:  A

Explanation:  The type of financing obtained by Nina can be regarded as a mortgage. A small-business owner may have to provide personal property as collateral, such as his or her home, in which case the loan is called a mortgage. If the small business fails to repay the loan, the lending institution may eventually claim and sell the collateral or mortgage to recover its loss.

Difficulty: 3 Hard

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

80) Which statement best describes bartering?

  1. A) It is the practice of small businesses trading their own products for the goods and services offered by other businesses.
  2. B) It is an agreement by which a financial institution promises to lend a business a predetermined sum on demand.
  3. C) It is the process in which suppliers allow a business to acquire needed goods and pay for them at a later date.
  4. D) It is the process in which a small-business owner provides personal property as collateral for a loan.
  5. E) It is a process by which an individual acquires the license to sell another’s products or to use another’s name in business.

 

Answer:  A

Explanation:  Occasionally, small businesses engage in bartering—trading their own products for the goods and services offered by other businesses. For example, an accountant may offer accounting services to an office supply firm in exchange for office supplies and equipment.

Difficulty: 1 Easy

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

81) Antonio is an interior designer who starts his own consulting firm. His friend Vanessa is the owner of a coffee shop. Antonio decorates Vanessa’s coffee shop in exchange for a supply of coffee for his office. Which source of funding does this scenario best illustrate?

  1. A) mortgaging
  2. B) bartering
  3. C) trade credit
  4. D) line of credit
  5. E) equity financing

 

Answer:  B

Explanation:  The scenario best illustrates bartering. Occasionally, small businesses engage in bartering—trading their own products for the goods and services offered by other businesses. For example, an accountant may offer accounting services to an office supply firm in exchange for office supplies and equipment.

Difficulty: 2 Medium

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

82) Tabitha borrows some capital for her business at a low rate of interest from a community organization called Women Entrepreneurs Unite. Which form of funding a new small business does this scenario best illustrate?

  1. A) trade credit
  2. B) equity financing
  3. C) venture capital
  4. D) debt financing
  5. E) crowd sourcing

 

Answer:  D

Explanation:  The scenario best illustrates debt financing. In debt financing, some community groups sponsor loan funds to encourage the development of particular types of businesses. State and local agencies may guarantee loans, especially to minority business people or for development in certain areas.

Difficulty: 3 Hard

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

83) Frank, the owner of a local hardware store, decides to stock extra snow blowers and shovels this year, since his city is predicted to have an unusually snowy winter. Lacking sufficient capital to purchase the extra inventory, he borrows a predetermined sum of money from his bank. Which source of funding does this scenario best illustrate?

  1. A) trade credit
  2. B) initial public offering
  3. C) venture capital
  4. D) equity financing
  5. E) line of credit

 

Answer:  E

Explanation:  Frank is using a line of credit to meet his capital requirement. Banks and other financial institutions can grant a small business a line of credit—an agreement by which a financial institution promises to lend a business a predetermined sum on demand. A line of credit permits an entrepreneur to take quick advantage of opportunities that require external funding.

Difficulty: 3 Hard

Topic:  Debt and Equity Financing

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

84) Juanita wants to run her own bowling alley, but she does not want to start it from scratch. She decides to buy an existing business. What is one advantage of doing this?

  1. A) It allows her to know all the problems the business already has.
  2. B) It gives her the freedom to develop exactly the business she wants.
  3. C) It eliminates all the costs Juanita would normally have in starting a business.
  4. D) It provides a built-in network of customers, suppliers, and distributors.
  5. E) It eliminates all the guesswork inherent in starting a new business.

 

Answer:  D

Explanation:  Buying an existing business has the advantage of providing a built-in network of customers, suppliers, and distributors and reducing some of the guesswork inherent in starting a new business from the ground up.

Difficulty: 2 Medium

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

85) Noel decides to buy an existing home goods store, instead of starting his own from scratch. After he takes over the business, he learns that several customers have complained that one of the company’s distributors does not pack items sufficiently for shipping, and their items arrived broken. What is Noel’s responsibility in resolving this problem?

  1. A) Noel is responsible for taking on and resolving any problems the business already has.
  2. B) Noel is not responsible for problems that existed before he bought the company.
  3. C) Noel can require the previous owner to resolve this problem.
  4. D) Noel can expect the customers and distributor to resolve the problem themselves.
  5. E) Neither Noel nor the previous owner is responsible for resolving this problem.

 

Answer:  A

Explanation:  An entrepreneur, like Noel, who buys an existing business also takes on any problems the business already has. As a result, in this scenario, Noel would be responsible to resolve this problem between his distributor and customers.

Difficulty: 3 Hard

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

86) A license to sell another’s products or to use another’s name in business, or both, is called a(n)

  1. A) franchise.
  2. B) cartel.
  3. C) agent.
  4. D) mortgage.
  5. E) co-op.

 

Answer:  A

Explanation:  A license to sell another’s products or to use another’s name in business, or both, is a franchise. The company that sells a franchise is the franchiser. The purchaser of a franchise is called a franchisee.

Difficulty: 1 Easy

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

87) Since Sanjana decides to use her savings to purchase the rights to own and operate a Subway outlet rather than starting her own restaurant, she is most likely to be a(n)

  1. A) trade creditor.
  2. B) franchisee.
  3. C) category captain.
  4. D) intrapreneur.
  5. E) venture capitalist.

 

Answer:  B

Explanation:  Sanjana is most likely to be a franchisee. A license to sell another’s products or to use another’s name in business, or both, is a franchise. A franchisee is a purchaser of a franchise.

Difficulty: 2 Medium

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

88) Cole started the first outlet of Powerhouse, a youth athletic training facility in Chicago. The business expanded over time, and he became the owner of a chain of facilities in Illinois. Though the business had potential to expand outside Illinois, Cole did not want to take the risk or responsibility. Hence, he decided to sell the license to own and operate facilities under the brand name Powerhouse to independent owners. In return, he charged them an initial fee and a small share in the monthly profits. In this scenario, Cole is a(n)

  1. A) trade creditor.
  2. B) intrapreneur.
  3. C) angel investor.
  4. D) franchiser.
  5. E) venture capitalist.

 

Answer:  D

Explanation:  In this scenario, Cole is a franchiser. A license to sell another’s products or to use another’s name in business, or both, is a franchise. The company that sells a franchise is the franchiser.

Difficulty: 3 Hard

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

89) In the business approach known as franchising,

  1. A) an individual only acquires the rights to a name and not the rights to methods of operation.
  2. B) an individual experiences the most freedom in this form of business ownership.
  3. C) a franchisee receives cash payments from the franchiser on a monthly basis.
  4. D) a franchisee does not receive accounting support from the franchiser.
  5. E) a franchisee often receives building specifications and designs from the franchiser.

 

Answer:  E

Explanation:  In franchising, the franchisee pays the franchiser a monthly or annual fee based on a percentage of sales or profits. In return, the franchisee often receives building specifications and designs, site recommendations, management and accounting support, and perhaps most importantly, immediate name recognition.

Difficulty: 2 Medium

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

90) Which statement describes an advantage of franchising instead of building an independent business from scratch?

  1. A) The time required to set up an independent business is much lower than obtaining a franchise.
  2. B) A franchise outlet often reaches the break-even point faster than an independent business would.
  3. C) A franchisee would experience more flexibility in decision making than the owner of an independent business.
  4. D) The quality of goods and services needs to be more standardized and uniform in an independent business than in franchises.
  5. E) Access to managerial and financial assistance is more limited in franchises than in independent businesses.

 

Answer:  B

Explanation:  Franchising allows a franchisee the opportunity to set up a small business relatively quickly, and because of its association with an established brand, a franchise outlet often reaches the break-even point faster than an independent business would.

Difficulty: 2 Medium

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

91) All of the following are advantages of franchising EXCEPT

  1. A) more freedom in purchasing goods.
  2. B) brand-name appeal.
  3. C) national and local advertising programs.
  4. D) proven products and business formats.
  5. E) centralized buying power.

 

Answer:  A

Explanation:  Advantages of franchising include management training and support, brand-name appeal, standardized quality of goods and services, national and local advertising programs, financial assistance, proven products and business formats, centralized buying power, site selection and territorial protection, and greater chance for success.

Difficulty: 2 Medium

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

92) Jill has always dreamed of owning and managing a hotel. Instead of starting her own independent hotel, she decides to buy a franchise from Hilton. What is one thing she should keep in mind about becoming a franchisee?

  1. A) It will take a long time to set up her franchise.
  2. B) It will take longer for her franchise to reach its break-even point than it would take for an independent business.
  3. C) She will need to buy equipment, pay for training, and obtain a mortgage or lease.
  4. D) She will have to develop her own processes for operations.
  5. E) She will have the freedom to make all the necessary business decisions, which may be overwhelming.

 

Answer:  C

Explanation:  Jill will acquire the rights to the franchiser’s name, logo, methods of operation, national advertising, products, and other elements associated with the business in return for a financial commitment and the agreement to conduct business in accordance with the franchiser’s standard of operations. As a franchisee, Stephanie will have to buy equipment, pay for training, and obtain a mortgage or lease.

Difficulty: 3 Hard

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

93) What is one commonly reported disadvantage of franchising?

  1. A) lack of management training and assistance
  2. B) decentralized buying power
  3. C) low rate of success
  4. D) restrictions on purchasing
  5. E) lack of financial assistance

 

Answer:  D

Explanation:  Some of the disadvantages of franchises include franchise fees and profit sharing with the franchiser, strict adherence to standardized operations, restrictions on purchasing, limited product line, possible market saturation, and less freedom in business decisions.

Difficulty: 2 Medium

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

94) Claire opened her own Starbucks franchise in her community. She is pleased with how quickly she was able to open her franchise and that she was able to establish a good customer base from the start because of name recognition. However, since she started this business to be her own boss, Claire is likely to

  1. A) resent the management training and support the franchiser provides.
  2. B) take sole responsibility for all decisions in the business.
  3. C) get frustrated with the restrictions of the franchise.
  4. D) embrace the franchiser’s restrictions because they lead to a greater chance for success.
  5. E) invest his own capital in national and local advertising programs.

 

Answer:  C

Explanation:  In franchising, strict uniformity is the rule rather than the exception. Since Claire wants to be her own boss, she would likely get frustrated with the restrictions of a franchise.

Difficulty: 3 Hard

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

95) Peter has recently quit his job and plans to open a restaurant so he can be his own boss. He has two options: he can either start his own new restaurant from scratch or purchase a franchise from an already established restaurant or fast-food chain. His wife Linda supports the former plan. Which statement strengthens the argument in favor of Linda’s choice of opening a restaurant independently?

  1. A) It is easier and faster to build a business from scratch.
  2. B) It is easier to reach the break-even point through an independent business.
  3. C) It is more difficult to attract customers in a franchise business as the entrepreneur has to personally build the brand appeal.
  4. D) It is easier and more flexible to make and execute decisions in an independent business.
  5. E) It is easier to succeed in a business built from scratch as the products and the business format are already proven.

 

Answer:  D

Explanation:  It is easier and more flexible to make and execute decisions in an independent business. In franchising, the franchisee must sacrifice some freedom to the franchiser. Franchisees experience less freedom in business decisions.

Difficulty: 3 Hard

Topic:  Franchising

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

96) All of the following are programs and resources a small business owner can use to improve his or her ability to compete with other businesses EXCEPT

  1. A) classified files from his competitors.
  2. B) entrepreneurial training programs.
  3. C) seminars and college courses.
  4. D) local chambers of commerce.
  5. E) national publications and weekly business journals.

 

Answer:  A

Explanation:  Because of the crucial role that small businesses and entrepreneurs play in the U.S. economy, a number of organizations offer programs to improve the small-business owner’s ability to compete. These include entrepreneurial training programs and programs sponsored by the SBA. Additional resources include seminars and college courses, local chambers of commerce, national publications, and weekly business journals.

Difficulty: 2 Medium

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

97) Jessie owns a small data processing company. In setting up her business, she asks a few other small-business owners she knows for advice on dealing with employees and government regulation, improving processes, and solving problems. What does this scenario exemplify?

  1. A) consulting
  2. B) incubating
  3. C) socializing
  4. D) relating
  5. E) networking

 

Answer:  E

Explanation:  This scenario exemplifies networking, building relationships and sharing information with colleagues. Small-business owners often obtain advice from other small-business owners, suppliers, and even customers. Communicating with other business owners is a great way to find ideas for dealing with employees and government regulation, improving processes, or solving problems.

Difficulty: 3 Hard

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

98) Which statement accurately describes baby boomers?

  1. A) They represent people born between 1930 and 1945.
  2. B) They are economically backward compared to other Americans.
  3. C) They are not actively pursued by small businesses.
  4. D) They consist of 50 million Americans.
  5. E) They are an unprofitable market segment.

 

Answer:  C

Explanation:  America’s baby boom started in 1946 and ended in 1964. The baby boomer generation consists of 75 million Americans. This segment of the population is wealthy, but many small businesses do not actively pursue it.

Difficulty: 2 Medium

Topic:  Generational Cohorts

Learning Objective:  05-06 Evaluate the demographic, technological, and economic trends that are affecting the future of small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

99) Millennials number around 83 million and represent a huge business opportunity in the United States. What is a defining feature of millennials?

  1. A) This cohort is solely concerned about money.
  2. B) This cohort is opposed to working remotely.
  3. C) This cohort prefers face-to-face meetings over virtual communication.
  4. D) This cohort consists of people born between 1946 and 1964.
  5. E) This cohort is concerned with advancement, recognition, and improved capabilities.

 

Answer:  E

Explanation:  Millennials, born between 1981 and 1997, are also known as Generation Y, and represent a large market for small businesses. This cohort is not solely concerned about money. They are also concerned with advancement, recognition, and improved capabilities. Working remotely is more acceptable to this group than previous generations, and virtual communication may become as important as face-to-face meetings.

Difficulty: 2 Medium

Topic:  Generational Cohorts

Learning Objective:  05-06 Evaluate the demographic, technological, and economic trends that are affecting the future of small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

100) Rosemary was born in 1952. She is a wealthy North Carolina native. As she ages, Rosemary spends more of her money on travel, financial planning, and health care. Rosemary is a(n)

  1. A) millennial.
  2. B) echo boomer.
  3. C) baby boomer.
  4. D) immigrant.
  5. E) member of Generation Y.

 

Answer:  C

Explanation:  Rosemary is a baby boomer. America’s baby boom started in 1946 and ended in 1964. This segment of the population is wealthy. As baby boomers age, industries such as travel, financial planning, and health care will continue to grow.

Difficulty: 3 Hard

Topic:  Generational Cohorts

Learning Objective:  05-06 Evaluate the demographic, technological, and economic trends that are affecting the future of small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

101) Jess is a human resource (HR) manager at a company. A survey of the company’s employees reveals that more than 80 percent of the employees belong to the demographic segment Generation Y. Based on this, which HR strategy should Jess implement in order to best serve the needs of the employees?

  1. A) Jess should solely use financial rewards to motivate the employees to improve their productivity.
  2. B) Jess should keep the training sessions highly formal with no scope for entertainment.
  3. C) Jess should restrict the employees from using work from home or telecommuting options.
  4. D) Jess should avoid giving regular, direct feedback to the employees.
  5. E) Jess should use recognition and advancement as the driving forces to motivate employees.

 

Answer:  E

Explanation:  Millennials or Generation Y, those born between 1981 and 1997 is not solely concerned about money. Those that fall into this group are also concerned with advancement, recognition, and improved capabilities. They need direct, timely feedback and frequent encouragement and recognition.

Difficulty: 3 Hard

Topic:  Generational Cohorts

Learning Objective:  05-06 Evaluate the demographic, technological, and economic trends that are affecting the future of small business.

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

102) What is an implication of technological advances to small businesses?

  1. A) It fails to make any significant changes as small businesses cannot afford to use sophisticated technology in their operations.
  2. B) It reduces a small business’s ability to adapt to changing trends and market demands.
  3. C) It increases the ratio of baby boomers as employees in small businesses.
  4. D) It provides new opportunities for small businesses to expand their operations abroad.
  5. E) It reduces a small company’s ability to customize its services and products.

 

Answer:  D

Explanation:  Technological advances and an increase in service exports have created new opportunities for small companies to expand their operations abroad. Changes in communications and technology can allow small companies to customize their services quickly for international customers.

Difficulty: 2 Medium

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-06 Evaluate the demographic, technological, and economic trends that are affecting the future of small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

103) Which group represents over 17 percent of those living in the United States and is largely employed in the retail industry?

  1. A) females
  2. B) baby boomers
  3. C) immigrants
  4. D) retired executives
  5. E) males

 

Answer:  C

Explanation:  There are a growing number of immigrants living in the United States, who now represent over 17 percent, or 27.6 million, of the total U.S. workforce. The largest employer of legal immigrants is retail, followed by educational services and non-hospital health care services.

Difficulty: 2 Medium

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-06 Evaluate the demographic, technological, and economic trends that are affecting the future of small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

104) What is true of home-based businesses?

  1. A) Most of today’s largest businesses started in offices and eventually moved into their owners’ homes.
  2. B) Very few small businesses are based out of the home.
  3. C) Approximately 52 percent of all small businesses are based out of the home.
  4. D) Technology has not had a substantial impact on home-based businesses.
  5. E) Technology has hindered the expansion of home-based businesses abroad.

 

Answer:  C

Explanation:  Technology has enabled the substantial growth of entrepreneurs working out of their houses, known as home-based businesses. Many of today’s largest businesses started out from their homes. Approximately 52 percent of all small businesses are based out of the home.

Difficulty: 2 Medium

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-06 Evaluate the demographic, technological, and economic trends that are affecting the future of small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

105) What affect has the economic turbulence of recent years had on small businesses?

  1. A) It has hurt nearly every small business.
  2. B) It removed the opportunity for small businesses to thrive in niche markets.
  3. C) Since small businesses cannot react quickly to change, most were forced into bankruptcy.
  4. D) It has provided both opportunities and threats for small businesses.
  5. E) Most small businesses were bought out by large companies.

 

Answer:  D

Explanation:  In recent years, economic turbulence has provided both opportunities and threats for small businesses. While well-funded dot-coms were failing, many small businesses found new niche markets.

Difficulty: 2 Medium

Topic:  The Factors that Affect the Success or Failure of an Organization

Learning Objective:  05-06 Evaluate the demographic, technological, and economic trends that are affecting the future of small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

106) A company is struggling in the marketplace and decides to reduce layers of management, personnel, and work tasks in order to remain competitive. This company is

  1. A) deregulating.
  2. B) shifting.
  3. C) expanding.
  4. D) layering.
  5. E) downsizing.

 

Answer:  E

Explanation:  More and more firms are emulating small businesses in an effort to improve their own bottom line. Beginning in the 1980s and continuing through the present, the buzzword in business has been to downsize or right-size to reduce management layers, corporate staff, and work tasks in order to make the firm more flexible, resourceful, and innovative.

Difficulty: 2 Medium

Topic:  The Factors that Affect the Success or Failure of an Organization

Learning Objective:  05-06 Evaluate the demographic, technological, and economic trends that are affecting the future of small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

107) Samuel is a human resource manager at a large multinational company. After a drastic drop in revenue, his company thinks of ways to correct the situation. At a meeting with the top management, the CEO suggests that the company should reduce its workforce by 20 percent. This move would help the company cut costs and continue functioning on the current projects. In this scenario, which strategy is Samuel’s company planning to use?

  1. A) off shoring
  2. B) outsourcing
  3. C) crowd sourcing
  4. D) franchising
  5. E) downsizing

 

Answer:  E

Explanation:  Samuel’s company is planning to use downsizing. Downsizing is a way to gain the advantages of small businesses. Large firms downsize or right-size to reduce management layers, corporate staff, and work tasks in order to make the firm more flexible, resourceful, and innovative.

Difficulty: 3 Hard

Topic:  The Factors that Affect the Success or Failure of an Organization

Learning Objective:  05-07 Explain why many large businesses are trying to “think small.”

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

108) What is one purpose for downsizing?

  1. A) to gain the advantages of small businesses
  2. B) to increase organizational tasks
  3. C) to reduce entrepreneurial spirit among employees
  4. D) to increase the management layers
  5. E) to gain employee trust

 

Answer:  A

Explanation:  Downsizing is a way to gain the advantages of small businesses. Large firms downsize or right-size to reduce management layers, corporate staff, and work tasks in order to make the firm more flexible, resourceful, and innovative.

Difficulty: 2 Medium

Topic:  The Factors that Affect the Success or Failure of an Organization

Learning Objective:  05-07 Explain why many large businesses are trying to “think small.”

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

109) Bette works for a large company that is trying to function like a smaller company. What might the company do to achieve this goal?

  1. A) The company can increase its management layers.
  2. B) The company can increase its work tasks.
  3. C) The company can make its operating units function more like independent small businesses.
  4. D) The company can increase its corporate staff.
  5. E) The company can split each operating unit into a separate business.

 

Answer:  C

Explanation:  More and more firms are emulating small businesses in an effort to improve their own bottom line. To do so, a company can downsize, reducing management layers, corporate staff, and work tasks in order to make the firm more flexible, resourceful, and innovative. Other firms have sought to make their businesses smaller by making their operating units function more like independent small businesses, each responsible for its profits, losses, and resources.

Difficulty: 2 Medium

Topic:  The Factors that Affect the Success or Failure of an Organization

Learning Objective:  05-07 Explain why many large businesses are trying to “think small.”

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

110) Which statement accurately describes intrapreneurs?

  1. A) Employees who become a part of a company’s board of directors through internal promotions are referred to as intrapreneurs.
  2. B) Entrepreneurs who sell the rights to use their products to independent owners are intrapreneurs.
  3. C) Entrepreneurs who are involved in international business are referred to as intrapreneurs.
  4. D) Independent investors who help a company raise capital through internal financing are intrapreneurs.
  5. E) Individuals in large firms who take responsibility for the development of innovations within the organizations are intrapreneurs.

 

Answer:  E

Explanation:  In major corporations, intrapreneurs take responsibility for, or “champion,” the development of innovations of any kind within the larger organization.

Difficulty: 1 Easy

Topic:  The Factors that Affect the Success or Failure of an Organization

Learning Objective:  05-07 Explain why many large businesses are trying to “think small.”

Bloom’s:  Remember

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

111) Brett works for a large sporting goods corporation. He champions a new football helmet with advanced concussion protection. Brett is a(n)

  1. A) entrepreneur.
  2. B) intrapreneur.
  3. C) innovator.
  4. D) product leader.
  5. E) independent contractor.

 

Answer:  B

Explanation:  Brett is an intrapreneur, an individual who takes responsibility for, or “champions,” the development of innovations of any kind within the larger organization.

Difficulty: 3 Hard

Topic:  The Factors that Affect the Success or Failure of an Organization

Learning Objective:  05-07 Explain why many large businesses are trying to “think small.”

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

112) Javier is an employee at a company that provides information technology solutions to other firms. Recognizing his potential to innovate, the top management of the company gives him the complete liberty to develop a new smartphone application using company resources. In this scenario, Javier best illustrates a(n)

  1. A) franchiser.
  2. B) venture capitalist.
  3. C) intrapreneur.
  4. D) category captain.
  5. E) trade creditor.

 

Answer:  C

Explanation:  In this scenario, Javier best illustrates an intrapreneur. In major corporations, intrapreneurs, like entrepreneurs, take responsibility for, or “champion,” the development of innovations of any kind within the larger organization. Often, they use company resources and time to develop a new product for the company.

Difficulty: 3 Hard

Topic:  The Factors that Affect the Success or Failure of an Organization

Learning Objective:  05-07 Explain why many large businesses are trying to “think small.”

Bloom’s:  Apply

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

 

 

 

113) How do small businesses contribute to the American economy?

 

Answer:  Small businesses are vital to the American economy. A huge percentage of all U.S. firms are classified as small businesses, and they employ about half of private sector employees. Small firms are also important as exporters. In addition, small businesses are largely responsible for fueling job creation and innovation. Small businesses also provide opportunities for minorities and women to succeed in business.

 

The energy, creativity, and innovative abilities of small-business owners have resulted in jobs for many people. Many small businesses today are being started because of encouragement from larger ones. Many new jobs are also created by big-company/small-company alliances. Whether through formal joint ventures, supplier relationships, or product or marketing cooperative projects, the rewards of collaborative relationships are creating many jobs for small-business owners and their employees.

 

Perhaps one of the most significant strengths of small businesses is their ability to innovate and to bring significant benefits to customers. Small firms produce more than half of all innovations.

Difficulty: 2 Medium

Topic:  The Importance of Small Business Ownership to the U.S. Economy

Learning Objective:  05-02 Explain the importance of small business in the U.S. economy and why certain fields attract small business.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

114) What is undercapitalization? How does it contribute to the failure of a business?

 

Answer:  The shortest path to failure in business is undercapitalization, which is the lack of funds to operate a business normally. Too many entrepreneurs think that all they need is enough money to get started, that the business can survive on cash generated from sales soon thereafter. But most businesses do not start making a profit right away, and many have seasonal variations in sales, which make cash tight. Without sufficient funds, the best small-business idea in the world will fail.

Difficulty: 2 Medium

Topic:  The Advantages and Disadvantages of Small Business Ownership

Learning Objective:  05-04 Analyze the disadvantages of small business ownership and the reasons why many small businesses fail.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

 

 

 

115) What is a business plan and why is it important?

 

Answer:  A key element of any business success is a business plan. A business plan is a precise statement of the rationale for a business and a step-by-step explanation of how it will achieve its goals. The business plan should include an explanation of the business, an analysis of the competition, estimates of income and expenses, and other information.

 

The business plan may be used by a financial institution to determine whether to loan money to the small business. It acts as a guide and reference document and helps companies assess market potential, determine price and manufacturing requirements, identify optimal distribution channels, and refine product selection.

Difficulty: 2 Medium

Topic:  The Business Plan

Learning Objective:  05-05 Describe how to start a small business and what resources are needed.

Bloom’s:  Understand

AACSB:  Analytical Thinking

Accessibility:  Keyboard Navigation

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