Basic Geriatric Nursing 5th Edition by Gloria Hoffman Wold
Basic Geriatric Nursing 5th Edition by Gloria Hoffman Wold
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Chapter 05: Communicating with Older Adults
Complete Chapter Questions With Answers
Sample Questions Are Posted Below
MULTIPLE CHOICE
| a. | has a specific intent or purpose. |
| b. | is the only form of professional communication. |
| c. | should never be used in a social setting. |
| d. | requires no special skills, just a willingness to listen. |
ANS: A
Therapeutic communication is a style of conversation between the nurse and the patient in which there is a specific purpose or intent.
DIF: Cognitive Level: Knowledge REF: 88 OBJ: 5
TOP: Therapeutic Communication KEY: Nursing Process Step: N/A
MSC: NCLEX: N/A
| a. | opportunity to instruct the patient. |
| b. | effective abbreviated communication shortcut. |
| c. | indicator of formal communication. |
| d. | communication barrier. |
ANS: D
The use of jargon can become a barrier because the patient may not understand and would be unwilling to disclose ignorance of terms. Habitual use makes health professionals less sensitive to persons who may not be familiar with the terms.
DIF: Cognitive Level: Comprehension REF: 89 OBJ: 1
TOP: Communication Barrier KEY: Nursing Process Step: Planning
MSC: NCLEX: Psychosocial Integrity: Psychosocial Adaptation
| a. | lets the patient know that he or she is considered to be a person, not just a patient. |
| b. | encourages sharing of intimate details. |
| c. | establishes the nurse’s role as a health care provider. |
| d. | blocks more meaningful therapeutic communication. |
ANS: A
Social conversations establish that the nurse considers the patient a person in his or her own right. Such conversation is valuable for the nurse to discover information about the patient as a person and for the patient to discover information about the nurse as a person.
DIF: Cognitive Level: Comprehension REF: 90 OBJ: 1 | 4
TOP: Social Conversation KEY: Nursing Process Step: Implementation
MSC: NCLEX: Psychosocial Integrity: Psychosocial Adaptation
| a. | in a higher tone, standing directly in front of the patient. |
| b. | more loudly from several feet away. |
| c. | normally with exaggerated hand gestures. |
| d. | in a low tone, bending close to the patient. |
ANS: D
Speaking in a low tone and bending near the patient is a more effective way to communicate with the hearing-impaired.
DIF: Cognitive Level: Application REF: 91 OBJ: 1
TOP: Communicating with the Hearing-Impaired
KEY: Nursing Process Step: Implementation
MSC: NCLEX: Physiological Integrity: Basic Care and Comfort
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