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Chapter 1: Communication and Behavior

Successful Nurse Communication By Boynton

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Chapter 1: Communication and Behavior

 

Complete Chapter Questions With Answers

 

Sample Questions Are Posted Below

 

MULTIPLE CHOICE

 

  1. Communicating the right information to the right people at the right time in the right way:
A. Is an essential part of the nurse’s mission to assess, plan, implement, and document care
B. Is a requirement for collaborating with nurse colleagues and all other members of the healthcare team
C. Can make the difference between life and death for patients
D. All of the above

 

 

ANS:  D                    PTS:   1                    REF:   Page: 2

TOP:   Importance of effective communication in nursing

 

  1. Each of the following is an example of successful nurse communication EXCEPT:
A. The Intensive Care Unit (ICU) nurse sharing her concerns with the physician about a patient’s anxious spouse
B. The graduate nurse telling his supervisor that he is not comfortable using the IV pump and would like additional training
C. The medical-surgical nurse offering to work an extra shift even though she feels emotionally and physically exhausted
D. The nursing student asking her instructor to clarify her clinical assignment

 

 

ANS:  C                    PTS:   1                    REF:   Page: 3

TOP:   A vision of successful nurse communication

 

  1. Developing behaviors associated with effective communication requires:
A. Self-reflection, personal growth, and social learning
B. Self-reflection, social learning, and avoidance of conflict
C. Social learning, manual dexterity, and personal growth
D. None of the above

 

 

ANS:  A                    PTS:   1                    REF:   Page: 4

TOP:   A behavioral approach to communication

 

  1. Providing patient-centered care “with sensitivity and respect for the diversity of human experience” is a competency promoted by the Quality and Safety Education for Nurses (QSEN) Institute that overlaps with which of the following communication and behavioral skills that nurses must develop?
A. Awareness of others
B. Asking questions respectfully
C. Understanding patient preferences
D. All of the above

 

 

ANS:  D                    PTS:   1                    REF:   Page: 4

TOP:    A behavioral approach to communication

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