Chapter 10: Collaboration and Team Development

Successful Nurse Communication By Boynton

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Chapter 10: Collaboration and Team Development

 

Complete Chapter Questions With Answers

 

Sample Questions Are Posted Below

 

MULTIPLE CHOICE

 

  1. Examples of healthcare teams include:
A. Nurses in a home health agency
B. Staff in the central supply department
C. Nurse managers from all patient care departments
D. All of the above

 

 

ANS:  D                    PTS:   1                    REF:   Page: 130       TOP:   Healthcare teams

 

  1. Teams are characterized by all of the following EXCEPT:
A. Goals
B. Norms
C. Meeting times
D. Membership roles

 

 

ANS:  C                    PTS:   1                    REF:   Page: 131       TOP:   Healthcare teams

 

  1. Based on Tuckman’s model of team development, the forming stage:
A. Occurs when the team initially comes together
B. Is when team leaders should be clear with goals and expectations
C. Is often when groups need help with closure
D. Both A and B

 

 

ANS:  D                    PTS:   1                    REF:   Pages: 131-132

TOP:   Stages of team development

 

  1. Tension, conflict, and competition for status occur during the following stage of team development:
A. Forming
B. Storming
C. Norming
D. Performing
E. Adjourning

 

 

ANS:  B                    PTS:   1                    REF:   Page: 132       TOP:   Stages of team development

 

  1. Nurses in leadership roles can use which of the following communication strategies to help teams move toward the performing stage?
A. Listen to concerns that team members express and answer questions that arise
B. Provide clear expectations of goals and validate team members’ concerns
C. Both A and B
D. None of the above

 

 

ANS:  C                    PTS:   1                    REF:   Page: 133       TOP:   Stages of team development

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