Chapter 11 Effective Leadership and Management in Nursing 8th Edition By Sullivan

Chapter 11 Effective Leadership and Management in Nursing 8th Edition By Sullivan

Complete Chapter Questions With Answers

Sample Questions Are Posted Below

Question 1

Type: MCSA

A newly hired nurse is asked to join a group working on unit protocols. This nurse is verbal and dominates the conversation of the group. The group leader identifies the disruption this nurse causes as being from which phenomenon?

1. Status incongruence
2. Group isolates
3. Emergence
4. Deviation

Correct Answer: 1

Rationale 1: Status incongruence means that the status of the newly hired nurse is not congruent with being a dominant player in the group. Status in the group is determined by conforming to group norms that often include higher status for those who have worked in the group for a longer time.

Rationale 2: Isolates are generally those who have a higher external status than others in the group and who do not fit the group profile.

Rationale 3: Emergence is not a word used to describe these group dynamics.

Rationale 4: Deviation is not a word used to describe these group dynamics.

Global Rationale:

Cognitive Level: Applying

Client Need: Safe Effective Care Environment

Client Need Sub: Management of Care

Nursing/Integrated Concepts: Nursing Process: Implementation

Learning Outcome: 11-1: Describe how groups and teams function.

Question 2

Type: MCSA

The nurse manager asks staff members to work as a group in planning the activities for Nurses’ Week. The nurse manager should report to the supervisor that which type of group has been formed?

1. Command group
2. Task group
3. Competing group
4. Informal group

Correct Answer: 2

Rationale 1: A command group accomplishes routine tasks in an organization and is designed to meet a specific mission of the organization. This group is a legitimate organizational entity.

Rationale 2: The purpose of a task group is to deal with specific issues involving a specific need within a given time limit. Because this group is working on “Nurses’ Week,” the project is time limited.

Rationale 3: A competing group’s members compete with each other for resources to perform their tasks or compete for recognition.

Rationale 4: An informal group evolves naturally from social interactions and is not defined by an organizational structure.

Global Rationale:

Cognitive Level: Applying

Client Need: Safe Effective Care Environment

Client Need Sub: Management of Care

Nursing/Integrated Concepts: Nursing Process: Implementation

Learning Outcome: 11-1: Describe how groups and teams function.

Question 3

Type: MCSA

While providing continuing education about group dynamics and team building, the nurse manager attempts to explain the difference between a group and a team. Which statement by the manager is most effective?

1. A team is bigger than a group.
2. Teams have authority; groups may be informal.
3. A group has similar goals, whereas a team’s goals are dissimilar.
4. Groups are formally designated by the organization, while teams are generally informally organized.

Correct Answer: 2

Rationale 1: Size is not the deciding factor between a group and a team.

Rationale 2: Teams have a designated task and line authority. Groups may be either formal or informal.

Rationale 3: Teams have similar goals. Groups may have similar goals or may consist of individuals who perform tasks independently of each other.

Rationale 4: Teams are created by the organization. Groups may be formally created by the organization or may be informal and not recognized by the organization.

Global Rationale:

Cognitive Level: Applying

Client Need: Safe Effective Care Environment

Client Need Sub: Management of Care

Nursing/Integrated Concepts: Nursing Process: Implementation

Learning Outcome: 11-1: Describe how groups and teams function.