Professional Nursing Concepts & Challenges, 8th Edition By Beth Black
Professional Nursing Concepts & Challenges, 8th Edition By Beth Black
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Chapter 12: Communication and Collaboration in Professional Nursing Practice
Complete Chapter Questions With Answers
Sample Questions Are Posted Below
MULTIPLE CHOICE
| a. | Putting patients’ needs ahead of your own |
| b. | Providing excellent clinical skills to improve patients’ health status |
| c. | Using excellent interpersonal skills to help patients improve their health status |
| d. | Self-protection through avoidance of a relationship with the patient |
ANS: C
| Feedback | |
| A | “Putting patients’ needs ahead of your own” is not the best answer because although it is true that the patient’s needs, not the nurse’s, are met during the therapeutic relationship, nurses should not necessarily put all patient needs ahead of their own. |
| B | The theory focuses on therapeutic communication, not clinical skills. |
| C | Peplau’s theory described “using one’s personality and communication skills to help patients improve their health status“ as therapeutic use of self. |
| D | The focus is the patient, not the nurse. |
DIF: Cognitive Level: Comprehension REF: Page 232
| a. | forming a relationship based on the nurse’s knowledge, attitudes, and skills to communicate effectively. |
| b. | providing a safe environment based on the use of environmental manipulation and verbal limit setting. |
| c. | evaluation of nurse-patient interactions and the creation of social alliances. |
| d. | determining whether it is necessary to listen to the patient and provide feedback. |
ANS: A
| Feedback | |
| A | Therapeutic use of self as defined by Peplau included using communication skills to help patients. |
| B | Therapeutic use of self does not involve the manipulation of the environment. |
| C | Therapeutic use of self does not involve the creation of social alliances. |
| D | Therapeutic use of self involves listening and providing feedback to the patient. |
DIF: Cognitive Level: Comprehension REF: Page 232
| a. | Name, credentials, extent of responsibility |
| b. | Plan for the day, times the nurse will be unavailable, how to contact the nurse |
| c. | Nurse’s name, physician’s name, possible discharge date |
| d. | Plan for discharge, teaching needs, goals for the day |
ANS: A
| Feedback | |
| A | During the orientation phase the nurse shares his or her name, credentials, and extent of responsibilities. |
| B | Sharing information about the plan for the day, times the nurse will be unavailable and how to contact the nurse is not primary during the orientation phase. |
| C | Determining a discharge date would be the responsibility of the entire treatment team. |
| D | The nurse does not share the plan for discharge and teaching needs during the orientation phase. |
DIF: Cognitive Level: Knowledge REF: Pages 232-233
| a. | communication. |
| b. | understanding. |
| c. | acceptance. |
| d. | trust. |
ANS: D
| Feedback | |
| A | The entire relationship requires excellent communication, not just the orientation phase. |
| B | All phases of the therapeutic relationship require understanding. |
| C | All phases require nonjudgmental acceptance. |
| D | The purpose of the orientation phase is to establish trust. |
DIF: Cognitive Level: Comprehension REF: Page 232
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