Leadership Roles and Management Functions in Nursing, Theory and Application 8th Edition-Bessie L Marquis - Huston
Leadership Roles and Management Functions in Nursing, Theory and Application 8th Edition-Bessie L Marquis - Huston
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Chapter 12 Leadership Roles and Management Functions in Nursing, Theory and Application 8th Edition
Complete Chapter Questions With Answers
Sample Questions Are Posted Below
| 1. | Which information is too much in flux to identify on an organizational chart? | |
| A) | Grapevine lines of communication | |
| B) | Line and staff authority | |
| C) | Span of control | |
| D) | Scalar chains | |
| Ans: | A | |
| Feedback: | ||
| The grapevine lines of communication cannot be placed on an organizational chart because they are constantly in flux. The remaining information is stable and so identified on the chart. | ||
| 2. | Max Weber, as part of the scientific management era, contributed immensely to the development of organizational theory. Which statement is not representative of his beliefs? | |
| A) | Bureaucracy could provide a rational basis for administrative decisions | |
| B) | Worker satisfaction was integral to productivity | |
| C) | Organization charts could depict the hierarchy of authority | |
| D) | Impersonality of interpersonal relationships should exist in organizations | |
| Ans: | B | |
| Feedback: | ||
| Max Weber’s theories did not address worker satisfaction. The other options do represent the Weber organizational theory. | ||
| 3. | Which statement concerning organizational culture is true? | |
| A) | It presents how employees “perceive” an organization | |
| B) | It defines how power is used by organizations to direct the work of others | |
| C) | It describes the predictable stages of group and organizational development | |
| D) | It is a system of symbols, beliefs, values, history, and communication patterns | |
| Ans: | D | |
| Feedback: | ||
| Organizational culture is the symbols and beliefs, values, history, and communication patterns of the organization. It differs from organizational climate, which is how the employees perceive the organization. The other options are not relevant to the term organizational culture. | ||
| 4. | Which statement is true regarding depiction of staff positions on an organizational chart? | |
| A) | They are depicted as unbroken lines | |
| B) | They are represented by double dotted lines | |
| C) | They are shown as a solid, vertical line | |
| D) | They are identified with a dotted line. | |
| Ans: | D | |
| Feedback: | ||
| Dotted or broken lines on the organization chart represent staff positions. Formal relationships, lines of communication, and authority are depicted on a chart by unbroken (solid) lines. Double dotted lines are not generally used on an organizational chart. | ||
| 5. | What does the term unity of command mean? | |
| A) | The number of individuals directly reporting to a manager | |
| B) | Having a limited number of top-level managers | |
| C) | Each employee having only one boss | |
| D) | A flexible structure that encourages participative decision making | |
| Ans: | C | |
| Feedback: | ||
| Unity of command means one immediate boss per employee. None of the other options correctly describes the term unity of command. | ||
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