Nursing Now, Today's Issues, Tomorrows Trends 7th Edition by Joseph T. Catalano
Nursing Now, Today's Issues, Tomorrows Trends 7th Edition by Joseph T. Catalano
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Chapter 13: Understanding and Dealing Successfully With Difficult Behavior
Complete Chapter Questions With Answers
Sample Questions Are Posted Below
MULTIPLE CHOICE
| A) | Self-centeredness |
| B) | Jealousy |
| C) | Hording |
| D) | Anxiety |
ANS: A PTS: 1 DIF: Medium
TOP: Understanding and Dealing Successfully With Difficult Behavior
KEY: Cognitive Domain: Application | Integrated Process: Evaluation | Client Need: Safe and Effective Care Environment
| A) | Understanding how they use communication blockers |
| B) | Avoiding their sharp vocal barbs |
| C) | Identifying what goals they are trying to achieve |
| D) | Recognizing that perception is 90 percent of behavior |
ANS: C PTS: 1 DIF: Medium
TOP: Understanding and Dealing Successfully With Difficult Behavior
KEY: Cognitive Domain: Application | Integrated Process: Evaluation | Client Need: Safe and Effective Care Environment
| A) | Backstabbing |
| B) | Inconsistent behavior |
| C) | Leading gossip sessions |
| D) | Finger-pointing |
ANS: B PTS: 1 DIF: Medium
TOP: Understanding and Dealing Successfully With Difficult Behavior
KEY: Cognitive Domain: Analysis | Integrated Process: Planning | Client Need: Safe and Effective Care Environment
| A) | Help the patient work his or her way through the stages of grief until he or she reaches resolution. |
| B) | Monitor the patient’s emotional expressions for signs of suicide. |
| C) | Keep contact sessions with the patient short and to the point. |
| D) | Provide the best care possible so that the patient will survive and recover from his or her illness by meeting physiological and safety needs. |
ANS: D PTS: 1 DIF: Medium
TOP: Understanding and Dealing Successfully With Difficult Behavior
KEY: Cognitive Domain: Application | Integrated Process: Planning | Client Need: Safe and Effective Care Environment
| A) | Coworkers’ behavior is driven by work-oriented goals. |
| B) | Patients’ difficult behavior is much easier to resolve. |
| C) | Patients’ difficult behavior usually involves meeting the needs of the lower levels of Maslow’s hierarchy of needs. |
| D) | Coworkers’ difficulty behavior must be addressed directly for best results. |
ANS: C PTS: 1 DIF: Medium
TOP: Understanding and Dealing Successfully With Difficult Behavior
KEY: Cognitive Domain: Application | Integrated Process: Planning | Client Need: Safe and Effective Care Environment
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