Chapter 13: Understanding Benefits of Change

Chapter 13: Understanding Benefits of Change

 

Complete Chapter Questions With Answers

 

Sample Questions Are Posted Below

 

Multiple Choice

Identify the choice that best completes the statement or answers the question.

 

____     1.   Which of the following is one reason why nurses often resist change?

1.	A lack of assertiveness
2.	The history of nursing
3.	Many nurses are passive–aggressive.
4.	Change often does not work.

 

 

____     2.   Which of the following is a characteristic of effective people?

1.	Opportunity-oriented
2.	Problem-oriented
3.	Management-oriented
4.	People-oriented

 

 

____     3.   Another term for accidental change is:

1.	unintentional change.
2.	unplanned change.
3.	short-term change.
4.	change by drift.

 

 

____     4.   Planned change usually comes from which of the following people?

1.	An individual supervisor
2.	An administrator
3.	An administrative group
4.	The director of nursing

 

 

____     5.   Kurt Lewin’s theory of change involves three phases. He called these three phases unfreezing, moving, and __________.

1.	refreezing
2.	completed
3.	restraining
4.	driving

 

Chapter 13: Understanding Benefits of Change

Answer Section

 

MULTIPLE CHOICE

 

1. ANS:  2

Nurses often resist change because of the history of nursing. They have either not been taught how to deal with change or have not had role models for the process of change.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 1

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

2. ANS:  1

Effective people are opportunity-oriented, not problem-oriented.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 1

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

3. ANS:  4

Another term for accidental change is change by drift, which occurs as a result of an imbalance in the system.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 1

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Knowing

 

4. ANS:  3

Planned change usually comes from an administrative group or committee.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 1

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Knowing

 

5. ANS:  1

The three phases of change, according to Kurt Lewin, are unfreezing, moving, and refreezing, which are based on the two concepts of driving and restraining forces.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 3

KEY:   Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Knowing