CHAPTER 15: COMMUNICATION

CHAPTER 15: COMMUNICATION

Complete Chapter Questions With Answers

Sample Questions Are Posted Below

MULTIPLE CHOICE

1. Within the communication process, the nurse realizes that encoding is:

ANS:  D

Encoding involves the use of language and other specific signs and symbols for sending messages. The message is a stimulus produced by a sender and responded to by a receiver. The receiver is the person who intercepts the sender’s message. The sender is a person who generates a message.

PTS:   1                    DIF:    Analysis         REF:   Components of the Communication Process

2. A client is demonstrating mild anxiety. The nurse realizes that this level of anxiety affects the communication process by:

ANS:  C

Psychological processes enhance or impede the receiving process. During mild anxiety, the perceptual field broadens, causing the client to be more alert. The other choices are incorrect.

PTS:   1                    DIF:    Analysis         REF:   Components of the Communication Process

3. The nurse understands that communication includes a cognitive process. This part of the process:

ANS:  A

The cognitive process of communication is the thinking part of receiving and involves the interpretation of stimuli, converting the stimuli into meaning. The channel is the medium through which a message is transmitted. The message refers to spoken words or cues. Proxemics is the distance between persons.

PTS:   1                    DIF:    Analysis         REF:   Components of the Communication Process

4. After providing a client with information, the nurse waits for feedback. The function of feedback in communication is to:

ANS:  B

Feedback is the information the sender receives about the receiver’s reaction or perception of the information The other choices do not describe the function of feedback and are incorrect.

PTS:   1                    DIF:    Analysis         REF:   Components of the Communication Process