Chapter 15: Ensuring Quality Care

Nursing Now, Today's Issues, Tomorrows Trends 7th Edition by Joseph T. Catalano

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Chapter 15: Ensuring Quality Care

 

Complete Chapter Questions With Answers

 

Sample Questions Are Posted Below

 

MULTIPLE CHOICE

 

  1. In the Institute of Medicine’s (IOM) 2000 report, what was the estimated number of clients who die every year due to hospital related mistakes?
A) 2,500
B) 75,000
C) 98,000
D) 135,000

 

 

ANS:  C                    PTS:   1                    DIF:    Medium         TOP:   Ensuring Quality Care

KEY:  Cognitive Domain: Application | Integrated Process: Judgment | Client Need: Safe and Effective Care Environment

 

  1. Total quality improvement is based upon which of the following beliefs?
A) Client satisfaction will direct the organization to improve health-care quality.
B) The organization with the higher-quality service will capture a greater share of the market than competitors with lower-quality services.
C) Faulty systems, processes, and conditions lead to mistakes that injure and kill clients.
D) Implementing safety systems at the point of care delivery in health-care organizations will improve overall quality of care and lower morbidity and mortality rates.

 

 

ANS:  B                    PTS:   1                    DIF:    Medium         TOP:   Ensuring Quality Care

KEY:  Cognitive Domain: Application | Integrated Process: Judgment | Client Need: Safe and Effective Care Environment

 

  1. Which initiative focuses on equipping prelicensure nursing students with knowledge, skills, and attitudes for ensuring quality and safety of health-care delivery?
A) Sigma Six
B) Case Management
C) Quality and Safety Education for Nurses
D) Competency Outcomes and Performance Assessment Model

 

 

ANS:  C                    PTS:   1                    DIF:    Medium         TOP:   Ensuring Quality Care

KEY:  Cognitive Domain: Application | Integrated Process: Intervention | Client Need: Safe and Effective Care Environment

 

  1. A blame-free nursing environment or just culture contributes to quality and safety by focusing on:
A) analyzing system errors to identify possible improvements.
B) identifying variances from a predetermined plan for clients.
C) releasing staff from responsibility in error occurrences.
D) making health care more efficient.

 

 

ANS:  A                    PTS:   1                    DIF:    Medium         TOP:   Ensuring Quality Care

KEY:  Cognitive Domain: Analysis | Integrated Process: Problem Identification | Client Need: Safe and Effective Care Environment

 

  1. Research supports the relationship of improved quality of care to:
A) increased levels of continuing education.
B) increased levels of nursing education.
C) more nursing experience.
D) obtaining specialty certifications.

 

 

ANS:  A                    PTS:   1                    DIF:    Medium         TOP:   Ensuring Quality Care

KEY:  Cognitive Domain: Application | Integrated Process: Planning | Client Need: Safe and Effective Care Environment

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