Chapter 17: Incivility: The Antithesis of Caring

Chapter 17: Incivility: The Antithesis of Caring

 

Complete Chapter Questions With Answers

 

Sample Questions Are Posted Below

 

MULTIPLE CHOICE

 

1. What is the underlying principle upon which all definitions of civility are built?

A)	Good manners
B)	The Civil Rights Act of 1974
C)	Recognizing the importance of all human beings
D)	The fight against injustice and oppression

 

 

ANS:  C                    PTS:   1                    DIF:    Medium

TOP:   Incivility: The Antithesis of Caring

KEY:  Cognitive Domain: Application | Integrated Process: Planning | Client Need: Psychosocial Integrity

 

2. The caring-civility link is best exemplified by which of the following?

A)	Helping in disasters in foreign countries
B)	Conducting scholarly research into overcoming health-care disparities
C)	Accepting criticisms from physicians even though unjustified
D)	Making nursing assignments based on clients’ needs and nurses’ skills

 

 

ANS:  B                    PTS:   1                    DIF:    Medium

TOP:   Incivility: The Antithesis of Caring

KEY:  Cognitive Domain: Application | Integrated Process: Planning | Client Need: Psychosocial Integrity

 

3. Which element increases the likelihood of incivility?

A)	Using a problem-solving approach
B)	Using assertive communication
C)	Internalizing workplace issues
D)	Increased levels of stress

 

 

ANS:  D                    PTS:   1                    DIF:    Medium

TOP:   Incivility: The Antithesis of Caring

KEY:  Cognitive Domain: Application | Integrated Process: Analysis | Client Need: Safe and Effective Care Environment

 

4. Why are interpersonal bonds important in establishing an environment of civility?

A)	It provides individuals with a feeling that they have a duty to each other
B)	Individuals are less likely to demonstrate incivility to others they know well
C)	A close family atmosphere always enhances civility
D)	People are more likely to overlook individuals imperfections

 

 

ANS:  A                    PTS:   1                    DIF:    Medium

TOP:   Incivility: The Antithesis of Caring

KEY:  Cognitive Domain: Application | Integrated Process: Planning | Client Need: Psychosocial Integrity

 

5. What has been identified as a key element to effective education of nursing students

A)	A feeling of personal safety in the classroom setting
B)	Low stress levels produced by decreased work assignments
C)	Permitting students to use cell phones during classes
D)	High-quality interpersonal relationships between students and teachers

 

 

ANS:  D                    PTS:   1                    DIF:    Medium

TOP:   Incivility: The Antithesis of Caring

KEY:  Cognitive Domain: Application | Integrated Process: Implementation | Client Need: Safe and Effective Care Environment