Leadership Roles and Management Functions in Nursing, Theory and Application 8th Edition-Bessie L Marquis - Huston
Leadership Roles and Management Functions in Nursing, Theory and Application 8th Edition-Bessie L Marquis - Huston
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Chapter 22 Leadership Roles and Management Functions in Nursing, Theory and Application 8th Edition
Complete Chapter Questions With Answers
Sample Questions Are Posted Below
| 1. | One of the nurses comes to the charge and reports, “I did not receive overtime pay when I acted as ambulance support last week. It is my understanding that our union contract states we get overtime for that type of care. Will you please follow up and see that I get the overtime on my next check?” What is this an example of? | |
| A) | Collective bargaining activity appropriate for a first-level manager | |
| B) | A problem employee griping | |
| C) | A formal grievance | |
| D) | A problem that needs to be reported to the director of nurses immediately | |
| Ans: | A | |
| Feedback: | ||
| This example is collective bargaining, which is defined as the activities that concern employee relations and are carried out between organized labor and management. None of the other options accurately describe that interaction. | ||
| 2. | As a result of downsizing in the 1990s, a nursing surplus appeared in some parts of the country. What occurs in this type of situation? | |
| A) | Nurses tend to join unions to protect their jobs | |
| B) | No change would be expected in the rapid unionization of nurses | |
| C) | There would typically be less union activity by nurses | |
| D) | There is no historical perspective that indicates what nurses would do | |
| Ans: | C | |
| Feedback: | ||
| In times of nurse surplus, union activity would decrease rather than increase because nurses feel less confident that management would be amenable to nursing demands. | ||
| 3. | What event tends to be the primary reason for an increase in the numbers of unions being formed? | |
| A) | Salaries are not keeping pace with the economy | |
| B) | Organizations are insensitive to the needs of the worker | |
| C) | There is an economic downturn | |
| D) | Jobs are scarce | |
| Ans: | B | |
| Feedback: | ||
| One reason that unions are started is to protect workers’ rights against management that is insensitive to their needs. While economic issues do play a role, the primary reason for increased union formation is a more general dissatisfaction among employees. | ||
| 4. | How did the Civil Rights Act of 1964 affect employees? | |
| A) | It eliminated sexual harassment in the workplace | |
| B) | It allowed veterans to return to jobs they held before their military service | |
| C) | It prohibited job discrimination based on factors unrelated to job qualifications | |
| D) | It eliminated racial discrimination in this country | |
| Ans: | C | |
| Feedback: | ||
| The Civil Rights Act of 1964 prohibited job discrimination based on factors unrelated to job qualifications. This legislation is not associated with any of the other options. | ||
| 5. | Which statement best describes a “closed shop?” | |
| A) | A closed shop results in a “lockout” that prevents employees from working until the union contract is signed | |
| B) | A closed shop results when the employees refuse to work because of unsettled grievances | |
| C) | A closed shop requires that all employees join the union | |
| D) | A closed shop allows employees to decide whether or not to join a union | |
| Ans: | C | |
| Feedback: | ||
| A closed shop, also called a union shop, is characterized by a requirement that all employees join the union. Lockouts can occur whether or not a closed shop exists. | ||
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