Chapter 25: Program Management

Chapter 25: Program Management

Complete Chapter Questions With Answers

Sample Questions Are Posted Below

MULTIPLE CHOICE

1. The process of program management is similar to:

ANS:   A

The nursing process has the same basic steps as the process of program management. Like the nursing process, the process of program management consists of a rational decision-making system designed to help nurses know when to make a decision to develop a program, where they want to be at the end of the program, how to decide what encompasses a successful program, how to develop a plan to go forward so they will know where they want to be, how to know that they are getting there (formative evaluation), and what to measure to know that the program has successful outcomes (summative evaluation).

DIF:    Cognitive level: Understanding         REF:    p. 546

TOP:    Nursing process: Evaluation

MSC:   NCLEX: Safe and Effective Care Environment: Management of Care

2. What is a benefit of systematic planning?

ANS:   B

Systematic planning ensures that available resources are used to address the actual needs of people in the community, and it focuses attention on what the organization and health provider are attempting to do for clients. Systematic planning does not allow nurses to be in charge, link politicians with the community, or educate student nurses about public health nursing.

DIF:    Cognitive level: Understanding         REF:    p. 549

TOP:    Nursing process: Evaluation

MSC:   NCLEX: Safe and Effective Care Environment: Management of Care

3. A provider and a client consider the possibilities of solving a problem using one of the solutions identified. Which of the following phases of the program planning process is being used?

ANS:   B

In the detailing phase, the provider details the costs, resources, and program activities needed to choose one of the solutions from the conceptualizing phase. In the conceptualizing stage, options for solving the problem are created and several solutions are considered. In the evaluating phase, each alternative is weighed to judge the costs, benefits, and acceptance of the idea to the client population, community, and providers. The implementing phase requires obtaining and managing the resources required to operationalize the program in a way that is consistent with the plan.

DIF:    Cognitive level: Applying                  REF:    p. 553

TOP:    Nursing process: Implementation

MSC:   NCLEX: Safe and Effective Care Environment: Management of Care

4. To increase the immunization rates among children in the community, a nurse manager is considering holding immunization clinics on Saturdays one month before school begins. Which of the following describes what is happening?

ANS:   B

Planning is selecting and carrying out a series of actions to achieve stated goals. In the formulating phase, the problem is defined and client need is assessed. The implementing phase requires obtaining and managing the resources required to operationalize the program in a way that is consistent with the plan. Evaluation is determining whether a service is needed and can be used, whether it is conducted as planned, and whether the service actually helps people in need.

DIF:    Cognitive level: Applying                  REF:    p. 547

TOP:    Nursing process: Implementation

MSC:   NCLEX: Safe and Effective Care Environment: Management of Care