Chapter 3: The Helping Interview

Chapter 3: The Helping Interview

Complete Chapter Questions With Answers

Sample Questions Are Posted Below

MODIFIED TRUE/FALSE

1. Control is a critical factor in the helping interview. Even using patient or client implies superior/inferior, higher/lower, more-knowledge/less-knowledge. _________________________

ANS:  F, patient (not client)

PTS:   1

2. Your personal appearance and the appearance of the medical office are vital keys in the helping interview. _________________________

ANS:  T                                                     PTS:   1

3. When meeting clients for the first time, it is best to address them informally by their first names to lessen their anxiety. ________________________________________

ANS:  F, formally by their last name

PTS:   1

4. In the helping interview, during resolution, allow time for the client to think about what has just been said and to formulate any questions. _________________________

ANS:  T                                                     PTS:   1

5. During the orientation phase of the helping interview, it is best for the client to be standing when the health professional is seated. _________________________

ANS:  F, seated

PTS:   1