Chapter 4: Assertiveness

Successful Nurse Communication By Boynton

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Chapter 4: Assertiveness

 

Complete Chapter Questions With Answers

 

Sample Questions Are Posted Below

 

MULTIPLE CHOICE

 

  1. For many, developing assertiveness requires emotional growth in many areas, including:
A. Self-awareness
B. Motivation
C. Self-confidence
D. All of the above

 

 

ANS:  D                    PTS:   1                    REF:   Page: 43         TOP:   Why assertiveness is vital

 

  1. Assertiveness for nurses is vital in the following areas EXCEPT:
A. Building and maintaining respectful relationships with colleagues
B. Speaking up for patients
C. Forcing treatments on patients
D. Speaking up for one’s self

 

 

ANS:  C                    PTS:   1                    REF:   Page: 44         TOP:   Why assertiveness is vital

 

  1. Which of the following poses a potential barrier to nurses speaking up for patients?
A. A fear of being wrong
B. Worries about inconveniencing others
C. Trusting that others are willing to listen
D. Both A and B

 

 

ANS:  D                    PTS:   1                    REF:   Page: 44         TOP:   Why assertiveness is vital

 

  1. Which of the following statements demonstrate assertiveness?
A. “I need to take a 10-minute break and regroup after that code.”
B. “Dr. Jones, this patient is expressing concerns about surgery and would like to speak to someone about hospice.”
C. “Did you wash your hands after changing that dressing?”
D. All of the above

 

 

ANS:  D                    PTS:   1                    REF:   Page: 44         TOP:   Why assertiveness is vital

 

  1. SBAR stands for:
A. Situation, background, assertiveness, and recommendation
B. Situation, baseline, assessment, and recommendation
C. Situation, background, assessment, and recommendation
D. Subjective, baseline, assessment, and recommendation

 

 

ANS:  C                    PTS:   1                    REF:   Page: 48         TOP:   SBAR model

 

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