A Guide to Computer User Support for Help Desk and Support Specialists 6e ByFred Beisse
A Guide to Computer User Support for Help Desk and Support Specialists 6e ByFred Beisse
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Chapter_01_Introduction_to_Computer_User_Support
Complete Chapter Questions With Answers
Sample Questions Are Posted Below
1. End-user computing refers to the use of computers for both business and personal use.
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2. The first computers used widely in businesses were available during the 1940s.
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3. The goal of transaction processing on early computers was to replace as much manual processing of business information as possible with automated processing.
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4. Among the reasons for the growth in decentralized computing was the availability of inexpensive personal computer hardware and productivity software.
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5. The applications development backlog was due to the inability of computer professionals to design and write programs fast enough to keep up with the demand for new applications.
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6. All knowledge workers are computer professionals.
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