Communicating in Groups Applications and skills Adams and Galanes 10e - Test Bank

Communicating in Groups Applications and skills Adams and Galanes 10e – Test Bank

 

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Sample Questions Are Posted Below

 

Chapter 06

Working with Diversity in the Small Group

 

 

Multiple Choice Questions

1. (p. 116)Diversity includes
   A. gender.
   B. sexual orientation.
   C. generational difference.
   D. racial/ethnic background.
   E. all of the answers are correct.

 

2. (p. 116)An important point to remember about diversity is that
   A. it makes it almost impossible to work together in groups.
   B. people are not that much different after all.
   C. you can’t expect other group members to change their needs, styles, or cultures to match yours.
   D. it is very frustrating.
   E. it is the source of all tension and conflict in small groups.

 

3. (p. 117)Saul is part of a group that has members from different racial/ethnic backgrounds, different generations, different genders, and different socioeconomic statuses. This group would be classified as
   A. unique.
   B. complex.
   C. heterogeneous.
   D. homogeneous.
   E. impossible.

 

4. (p. 117) _____ refers to groups that are composed of members who are similar or alike in member characteristics.
   A. Homogeneity
   B. Millennial
   C. Heterogeneity
   D. Builders
   E. Group oriented

 

5. 5.(p. 121–122)A person who enters the learning cycle through active experimentation
    learns by trying out different things until she or he finds one that works.
   B. is a visual learner.
   C. loves to act out roles in group drama.
   D. tends to learn better by sitting back and observing the actions of others.
   E. none of the answers is correct.

 

6. (p. 121–122)Shanika likes to really think about information, write about it, and talk to other group members about the information; she most likely prefers which of the following learning styles?
   A. concrete experience
   B. active experimentation
   C. abstract conceptualization
   D. reflective observation
   E. consideration discussion

 

7. (p. 123)Don is outgoing, gets along well with others, and is open to new ideas, but he is often viewed as not being serious. His personality is most closely aligned with which of the following Myers-Briggs Type Indicators?
   A. extraversion
   B. introversion
   C. sensing
   D. intuiting
   E. perceiving

 

8. (p. 125)According to the Myers-Briggs Type Indicator, the perceiver personality type tends to
   A. pay close attention to details.
   B. be logical, analytical, and organized.
   C. be spontaneous and flexible.
   D. be highly decisive.
   E. be considerate of others’ feelings.

 

9. (p. 127)“Culture” is defined as
   A. a system of beliefs, values, symbols, and rules that are shared by an identifiable group of people.
   B. the complex structure of individuals, small groups, and organizations that make up a human society.
   C. inherited tendencies that make human societies more complex than those of other mammals.
   D. cultivation of tastes, morality, and artistic sensitivities.
   E. products of acquired skills and technologies such as languages, books, and houses.

 

10. (p. 127)In collectivist cultures
    A. people are more shy.
    B. people rarely speak up and get their ideas heard.
    C. group harmony takes priority.
    D. people collect allies in order to win conflicts in groups.
    E. people mostly value strong leaders.

 

11. (p. 128–129)If you come from a culture that emphasizes high power distance, you
    A. will be likely to seek a group leader who lets others in the group make most of the decisions.
    B. will value hierarchical structure and an authoritarian leader.
    C. will want a leader who stays far above the group’s conflicts.
    D. are likely to work better with people from individualist cultures.
    E. none of the answers is correct.

 

12. (p. 128–129)Dao is from a culture that emphasizes hierarchy—many members of Dao’s culture believe that one has an assigned “place” in society. Dao’s culture most likely follows
    A. low power distance.
    B. high power distance.
    C. high individualism.
    D. high collectivism.
    E. low collectivism.

 

13. (p. 128–130)In a low-context culture, the meaning of a message is conveyed primarily by the speaker’s
    A. gestures.
    B. situation.
    C. vocal intonations.
    D. pitch and force changes.
    E. words.

 

14. (p. 131)Major ethnic and racial groups in the United States include all of the following EXCEPT
    A. African Americans.
    B. Asian Americans.
    C. European Americans.
    D. Hispanic Americans.
    E. none of the answers is correct.

 

15. (p. 128)Most Hispanic cultures tend to be which of the following?
    A. individualistic
    B. collectivist
    C. self-focused
    D. individual-based
    E. none of the answers is correct.

 

16. (p. 135)Women tend to place more emphasis on _____ than men do.
    A. tasks
    B. goals
    C. accomplishments
    D. relationships
    E. individual achievements

 

17. (p. 137–139)Groups may be diverse not only culturally but also in terms of age. Individuals who are significantly influenced by the Vietnam War and are willing to challenge tradition are likely
    A. builders.
    B. boomers.
    C. gen-Xers.
    D. n-gens.
    E. millenniums.

 

18. (p. 143–144)A fantasy
    A. is about how to complete a work.
    B. has a lot of exaggerations about a group’s assignment.
    C. is an outrageous story that one student tells.
    D. is about something other than the here and now of the group.
    E. all of the answers are correct.

 

19. (p. 143)Symbolic convergence theory means that
    A. people tend to meet, or converge, in groups.
    B. members of a group share everything to promote group harmony.
    C. humans create shared meaning through their talk.
    D. every member of the group gets an equal opportunity to speak.
    E. one person, usually the leader, brings everybody together during a conflict.

 

20. (p. 142–147)Which of the following is NOT an idea for bridging differences in a group?
    A. Appreciate the value of diversity.
    B. Stand your ground when defending your way of seeing things.
    C. Talk openly about how you will integrate your differences.
    D. Form a group identity around your differences.
    E. Openly acknowledge differences.

 

 

Fill in the Blank Questions

21. (p. 116)_____ in a group refers to differences among members.
    Diversity

 

22. (p. 117)Homogeneity and _____ are terms typically used to capture the degree of variance in group composition.
    heterogeneity

 

23. (p. 119–120)Members are _____ when their primary motivation for being in a group is the goal or business that the group must complete.
    task-oriented

 

24. (p. 119–120)Relationally oriented individuals value _____ more than they do task accomplishment.
    relationships

 

25. (p. 121)The _____ is a learning style model that demonstrates several important differences in how individuals process information and learn.
    Kolb Learning Cycle

 

26. (p. 121–122)The _____ learning style describes those individuals who learn well from events they actually observe or activities in which they actually participate.
    concrete experience

 

27. (p. 122)The _____ learning style describes learners who process a considerable amount of information by reading and solitary study.
    abstract conceptualization

 

28. (p. 123)_____ people tend to direct their energy toward the outer, observable world.
    Extraverted

 

29. (p. 123)_____ people work independently, like working on ideas, and are careful before acting.
    Introverted

 

30. (p. 130)In a _____ culture, the verbal part of the message carries the most meaning.
    low-context

 

31. (p. 130)In a _____ culture, the situation or context carries most of the meaning.
    high-context

 

32. (p. 135)Gender differences in _____ involve how much somebody talks, interrupts others, claims personal space, or otherwise calls attention to him- or herself in the conversation.
    forcefulness

 

33. (p. 139)Confidence, willingness to challenge “old ways” of doing things, and taking on big causes are found among the _____ generation.
    boomer

 

34. (p. 139)_____ are individuals, born between 1901 and 1945, influenced by the Great Depression and World War II.
    Builders

 

35. (p. 142–143)_____ communication is open to multiple perspectives, shows a willingness to see the world from another’s standpoint, and shifts perspective if necessary.
    Mindful

 

 

True/False Questions

36. (p. 120–122)According to the Kolb Learning Cycle, individuals who learn best by directly observing events or participating in activities possess the concrete experience learning style.
    TRUE

 

37. (p. 121–122)The reflective observation learning style describes individuals who process a considerable amount of information by reading and solitary study.
    FALSE

 

38. (p. 125)Perceivers are like sponges; they tend to gather as much information as possible before coming to any conclusions.
    TRUE

 

39. (p. 126)Cognitive/informational diversity refers to differences in knowledge, skills, experience, and the way information is processed.
    TRUE

 

40. (p. 127)A co-culture is a smaller identifiable group contained within a larger cultural grouping and has its own norms and patterns of communication.
    TRUE

 

41. (p. 127–128)Members of a highly collectivist culture value independence and rights of individuals more than conformance and harmony.
    FALSE

 

42. (p. 127–128)The dominant culture of the United States is collectivist.
    FALSE

 

43. (p. 128–130)In a low-context culture, the words used convey more meaning than the situation or context.
    TRUE

 

44. (p. 127–128)Asian cultures tend to be both collectivist and high context.
    TRUE

 

45. (p. 131–132)Unlike European Americans, African Americans tend to look others straight in the eye while listening to what others have to say.
    FALSE

 

46. (p. 135)Women generally place more emphasis on relationships and are more likely to show, by their communication behavior, that they care and want to help.
    TRUE

 

47. (p. 135)Either-or thinking is the best way to understand gender differences within a group.
    FALSE

 

48. (p. 138–140)Gen-Xers are sometimes referred to as the echo boom generation.
    FALSE

 

49. (p. 143)Group members not discussing the present task of the group but rather discussing an apparently unrelated topic are engaging in fantasy.
    TRUE

 

50. (p. 143)“Agreement” means that members have “come together” on what certain events, ideas, words, and so forth will mean.
    FALSE

 

51. (p. 145)Openly acknowledging and talking about differences is an effective way to manage diversity.
    TRUE

 

 

Essay Questions

52. (p. 120–122)Name and describe the four main learning styles enumerated in the Kolb Learning Cycle. What can each learning style preference contribute to the functioning of a small group?

Answers will vary.

 

53. (p. 123–125)Having read the principles behind the Myers-Briggs Type Indicator, describe which personality type you believe you possess. What are the strengths of this personality type and how can those strengths contribute to the functioning of a group? How might you avoid allowing the weaknesses of this personality type hinder group functioning?

Answers will vary.

 

54. (p. 127–131)Describe three dimensions of culture, and explain how these affect communication between people.

Answers will vary.

 

55. (p. 127–129)Describe the differences between beliefs of members of “collectivist” and “individualist” cultures.

Answers will vary.

 

56. (p. 131–133)Describe four ways in which a group can encounter racial and ethnic differences in their interaction.

Answers will vary.

 

57. (p. 133–137)Four areas characterize general differences between male and female communication. List them and give one example from your group’s communication.

Answers will vary.

 

58. (p. 137–141)Describe the characteristics, strengths, and weaknesses of the four dominant generations.

Answers will vary.

 

59. (p. 143–144)Describe the concepts of fantasy, fantasy chain, and fantasy theme. Provide an example of how a fantasy evolves into a fantasy theme. How can this help create group identity?

Answers will vary.

 

60. (p. 127 & 138)What might you do to help improve how well you understand a group member from a co-culture that is unfamiliar to you? Examples are dairy farmers, police officers, drug dealers, or orthopedic surgeons.

Answers will vary.

 

61. (p. 145–148)When communicating in a group, what are the principles for bridging differences among group members? Briefly explain the reasoning behind each tip as being of value to effective group functioning with diverse members.

Answers will vary.