Communication Matters Kory Floyd 3e - Test Bank Instant Download - Complete Test Bank With Answers Sample Questions Are Posted Below Chapter 05 Communicating Nonverbally Answer Key Multiple Choice Questions 1. Much of what we learn about what people are thinking or feeling comes not through listening to their words but …
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Communication Matters Kory Floyd 3e – Test Bank
Instant Download – Complete Test Bank With Answers
Sample Questions Are Posted Below
Chapter 05 Communicating Nonverbally Answer Key
Multiple Choice Questions
| 1. | Much of what we learn about what people are thinking or feeling comes not through listening to their words but through observing their body language and other behaviors. Body language is an example of what kind of communication?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Easy Learning Objective: 05-01 Define and identify examples of nonverbal communication. Topic: Nonverbal Communication |
| 2. | _____ communication refers to those behaviors and characteristics that convey meaning without the use of words.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Easy Topic: Nonverbal Communication |
| 3. | Which statement about nonverbal communication is NOT true?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Easy Learning Objective: 05-01 Define and identify examples of nonverbal communication. Topic: Nonverbal Communication |
| 4. | Susan meets Bryant on an online dating website. They e-mail back and forth until Susan feels comfortable with Bryant; she especially enjoys his use of emoticons. She agrees to speak with him on the phone, and she finds herself liking him more and more. Bryant is soft-spoken and quick to laugh, and he gives Susan plenty of time to state her opinions without interrupting. Even though Susan and Bryant have yet to meet, they have discovered which principle of nonverbal communication?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Hard Learning Objective: 05-01 Define and identify examples of nonverbal communication. Topic: Nonverbal Communication |
| 5. | In electronically mediated communication, such as e-mail or instant messaging, we can introduce nonverbal cues through textual representations of facial expressions called
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Medium Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 6. | Cartoon depictions of facial expressions and other objects are called
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Hard Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 7. | The various behavioral forms that nonverbal communication takes are referred to as nonverbal
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Easy Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 8. | Which of the following is NOT an example of a nonverbal channel?
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| Type of question: Analyze |
| 9. | Rita’s boyfriend can be moody after a particularly bad day at work. Before trying to speak to him, Rita has learned to observe him for a few moments, paying attention to his tone of voice, facial expressions, and willingness to kiss her hello. Rita is using multiple _____ to help her determine her boyfriend’s mood.
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Hard Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 10. | Patricia is in the car with her niece Cara and notices that Cara is quiet and not participating in the conversation. Patricia asks Cara what’s wrong, and Cara says, while rolling her eyes, “Nothing, everything is perfectly fine.” Despite what Cara says, Patricia is sure that something is wrong and decides to speak with Cara privately when they get to their destination. What principle of nonverbal communication is at play?
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Medium Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 11. | Your preference for believing nonverbal signals even when they conflict with spoken words is especially critical for detecting _____, when someone is leading you to believe something that he or she knows to be untrue.
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 12. | Which statement best reflects why experts believe we put our trust in nonverbal communication over verbal communication?
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Medium Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 13. | John is able to tell when his mother is annoyed with his behavior just by the look she gives him because nonverbal communication
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Medium Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 14. | What are two channels of nonverbal behavior that are particularly important in the communication of emotion?
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication Channels |
| 15. | Out of all forms of communication, research shows that _____ of our most basic emotions are interpreted similarly around the world.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Easy Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 16. | Lawrence and Sophia are on a double date with Sophia’s cousin and his girlfriend. As the discussion turns to Sophia’s mother, Lawrence gets a bit nervous because he knows that Sophia’s mother does not approve of his dating her daughter. When Sophia’s cousin asks how the situation is going, Sophia says, “Oh, Mom adores Lawrence and wants to know when the wedding is.” She pats Lawrence’s leg and winks at him as she says this to let him know that she is joking. Lawrence understands how Sophia wants him to interpret her message because nonverbal communication
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Hard Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 17. | Which of the following is NOT a function of nonverbal communication?
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| Type of question: Analyze |
| 18. | When you deceive others, making your voice higher than normal and using fewer gestures, what is the purpose of your nonverbal communication?
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Medium Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 19. | We can use nonverbal signals, such as raising a hand in class to indicate that we wish to speak, because nonverbal communication helps us to
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Easy Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 20. | AJ sees a group of teenagers outside a local mall. They are dressed in all black, and even the boys in the group are wearing heavy eyeliner. He decides that the teens must be into Twilight and vampires and are not the kind of people he would want to know. AJ is relying on nonverbal communication to do what?
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Medium Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human interaction. Topic: Nonverbal Communication |
| 21. | There are _____ primary channels of nonverbal communication.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Easy Learning Objective: 05-03 Compare and contrast the nonverbal communication channels. Topic: Nonverbal Communication Channels |
| 22. | Your face communicates more information than any other channel of nonverbal behavior because of the principle of facial
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays. Topic: Facial Displays |
| 23. | Which of the following is NOT an important function of facial display?
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| Type of question: Analyze |
| 24. | Researchers identify symmetry and proportionality as primary contributors to facial
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays. Topic: Facial Displays |
| 25. | Dalia has just learned American Sign Language and finds that she must concentrate on the communicator’s hand signals, usually ignoring all other nonverbal cues. Her friend Miguel signs to her, but she can’t figure out if he is signing, “It’s you!” or “Did you?” What other type of nonverbal communication would best assist Dalia in determining Miguel’s meaning?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Hard Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays. Topic: Facial Displays |
| 26. | What type of nonverbal communication is our primary means of communicating emotion?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Easy Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays. Topic: Facial Displays |
| 27. | Because the eyes communicate more than any other part of the face, scholars study _____ as a separate nonverbal channel from facial behavior.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Easy Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays. Topic: Eye Behavior |
| 28. | Which of the following can be used to signal attraction, to gain credibility, to intimidate someone, and to signal that we are paying attention?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays. Topic: Eye Behavior |
| 29. | Sandy has a job interview with a top company in her field. She makes sure to walk into the room confidently, with her head held high. When she sits down for the interview, she makes sure to keep her posture strong and her body still. Which of the following is Sandy paying special attention to?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Movement and Gestures |
| 30. | Holding up two fingers in a “peace” symbol at an antiwar rally is an example of what type of nonverbal behavior?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Movement and Gestures |
| 31. | When they are arguing, Jill notices that her mother uses gestures to try to control the conflict. Jill’s mother raises her hand to get Jill’s attention and makes a “zipping” motion across her mouth when she wants Jill to be quiet. Jill’s mother also waves slightly when she thinks that Jill should say something. Jill’s mother is using gestures as _____ during conflict.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Hard Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Movement and Gestures |
| 32. | If you see someone waving as he or she drives away in a car, you are able to translate the movement into the specific message of “good-bye” because that gesture is a(n)
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Movement and Gestures |
| 33. | Brianna notices that her classmate Joel wrings his hands during his speech in front of the class. He also uses his hands to fidget and play with his visual aid. Brianna is noticing how Joel is using gestures as
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Hard Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication. Topic: Movement and Gestures |
| 34. | If you hold up your hands a certain distance apart when you say the fish you caught was “this big,” your gesture serves as a(n)
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Movement and Gestures |
| 35. | Since touch is the only sense without which we cannot survive, _____ is a particularly important field of study in nonverbal communication.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Easy Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Touch Behaviors |
| 36. | For which of the following does touch play a critical role in conveying meaning?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Touch Behaviors |
| 37. | Misha takes his daughter Tatiana to the mall. He notices a group of rough-looking youths who are swearing and wrestling in front of one store, but Tatiana does not see them. Misha puts his hand on Tatiana’s shoulder and gently guides her to the other side of the walkway so as to avoid the group. Misha is using _____ touch to protect his daughter.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Touch Behaviors |
| 38. | Shaking hands with people upon meeting them is an example of _____ touch in North America.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Touch Behaviors |
| 39. | Behaviors such as punching, pushing, kicking, and slapping are examples of what type of touch?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Easy Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Touch Behaviors |
| 40. | Which of the following is NOT an example of paralanguage?
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| Type of question: Analyze |
| 41. | Farah is nervous about her introductory speech but doesn’t want anyone to notice. She carefully moderates her rate, keeping it at an even pace. She avoids vocal fillers, and she makes sure to use inflection. Farah is controlling her _____ to give the impression to her audience that she is not nervous.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Vocal Behaviors |
| 42. | Although everyone speaks with _____, we typically notice only those that are different than ours.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Easy Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Vocal Behaviors |
| 43. | Although the term hors d’oeuvres looks as if it should sound like “horse de ovres,” it actually sounds like “or durve.” This is an example of what characteristic of paralanguage?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Vocal Behaviors |
| 44. | In his job interview, Jerry is very careful about how clearly he speaks. He takes care not to mumble and to ensure that his words are clear and easily understandable. Jerry knows that clear _____ is an important way to convey professionalism and competency.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Vocal Behaviors |
| 45. | Paige is very excited about her first date with Vince, someone she met online. They’ve been talking on the phone every day for a week, and Paige is sure she and Vince will hit it off in person. When they meet, they hug hello, and Paige notices that Vince wears the same cologne her ex-boyfriend used to wear. Although Vince is charming and funny, Paige can’t seem to enjoy herself because she is continually reminded of her ex. Paige’s memory is influencing her communication with Vince because of
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Olfactics |
| 46. | When looking for opposite-sex romantic partners, we are drawn to people whose natural body scent is the most different from our own. This finding is related to which of the following fields of study?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Easy Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Olfactics |
| 47. | Which of the following is the scientific study of spatial use?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Easy Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Use of Space |
| 48. | Which of the following is NOT one of Hall’s spatial zones?
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| Type of question: Analyze |
| 49. | At work, Les tends to keep his customers at a _____ distance, from about 4 to 12 feet, to convey a more formal, impersonal interaction.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Use of Space |
| 50. | Hayden is viewed as attractive by most people who meet her. In class, her professors tend to call on her frequently, and her classmates think of her as outgoing and competent. Hayden could be experiencing the _____ effect.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Physical Appearance |
| 51. | Which of the following terms refers to the way we use time?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Chronemics |
| 52. | Rodney has a job interview scheduled for 9:00 a.m. with an important organization. He considers himself to be a punctual person, so he makes sure to arrive at 9:00 a.m. exactly. He is kept waiting for twenty minutes. Unfortunately, he does not get the job, and when Rodney asks a friend who works in human resources for her opinion, she informs him that he was “late” to the interview by showing up at 9:00 am; she tells him that he should have arrived no later than 8:45 a.m. The interviewer’s time was perceived as more valuable than Rodney’s. This situation illustrates that the use of time sends messages about
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Hard Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Chronemics |
| 53. | Refusing to spend time with a friend you are angry with is an example of
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Medium Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Chronemics |
| 54. | What term describes the objects and visual features within an environment that reflect who we are and what we like?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Easy Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Artifacts |
| 55. | Tetsuya has to speak with her physics professor about a grade. When she arrives at his office, she notices his many degrees from prestigious universities displayed on the wall and his shelves full of thick textbooks. Her professor sits behind a large desk and indicates that she should sit in a small, low chair across from him. The professor’s use of _____ proves intimidating to Tetsuya, who finds it difficult to communicate her purpose clearly in that environment.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Hard Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication. Topic: Artifacts |
| 56. | Gestures such as A-OK, thumbs up, and crossed fingers have sexual or obscene meanings in many parts of the world because of _____ influences on nonverbal communication.
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| AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Medium Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication. Topic: Cultural Influences on Nonverbal Communication |
| 57. | One study found that because of differences in their preferred conversational distance, Arab college students regarded those from the United States as aloof, whereas the American students regarded Arab students as overbearing. This research illustrates the influence culture can have on
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Medium Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication. Topic: Cultural Influences on Nonverbal Communication |
| 58. | Mariko is from Japan, so she bows upon meeting or saying hello to someone. Joe is from the United States, so he offers to shake hands upon meeting someone. Mariko’s and Joe’s actions differ because of cultural influence on _____ behaviors.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Medium Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication. Topic: Cultural Influences on Nonverbal Communication |
| 59. | In countries such as France and Greece, individuals touch each other significantly more than in other countries because France and Greece are _____-contact cultures.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Medium Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication. Topic: Cultural Influences on Nonverbal Communication |
| 60. | Parents in every known culture use _____, which consists of a soft, high-pitched vocal tone and highly simplified language, with their infants.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication. Topic: Cultural Influences on Nonverbal Communication |
| 61. | Research has found that _____ are more expressive with regard to a variety of emotional states, engage in more eye contact, and stand and sit closer to one another.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 05-07 Differentiate nonverbal behaviors of men and women. Topic: Sex Influence on Nonverbal Communication |
| 62. | According to current research, during opposite-sex communication, who is more likely to violate the other’s personal space and more likely to touch?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 05-07 Differentiate nonverbal behaviors of men and women. Topic: Sex Influence on Nonverbal Communication |
| 63. | Logan and Abigail met in an online chat room. They’ve been e-mailing back and forth, trying to get to know one another. Abigail uses a lot of emoticons to convey her emotions, whereas Logan likes to insert images and replace profanity with random punctuation. These interactions illustrate the influence of nonverbal communication on _____ communication.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Medium Learning Objective: 05-07 Differentiate nonverbal behaviors of men and women. Topic: Sex Influence on Nonverbal Communication |
| 64. | Scott is excited to take his teenage son, Nathan, to a baseball game. As they drive to the game, Scott talks extensively about the local team, citing batting averages and gauging the team’s chances at making the playoffs. Scott does not seem to notice that Nathan rolls his eyes frequently, texts his friends during much of the drive, and does not seem interested in the upcoming game at all. To be more in tune with what Nathan wants to do, Scott needs to
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Hard Learning Objective: 05-08 Differentiate between being sensitive to a nonverbal message and deciphering a nonverbal message’s meaning. Topic: Interpreting Nonverbal Communication |
| 65. | _____ nonverbal messages is essential because we can’t interpret messages unless we first take note of them.
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Easy Learning Objective: 05-08 Differentiate between being sensitive to a nonverbal message and deciphering a nonverbal message’s meaning. Topic: Interpreting Nonverbal Communication |
| 66. | If you want to be more sensitive to nonverbal messages, you can
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Medium Learning Objective: 05-08 Differentiate between being sensitive to a nonverbal message and deciphering a nonverbal message’s meaning. Topic: Interpreting Nonverbal Communication |
| 67. | Because nonverbal communication can sometimes carry multiple messages, it is important to learn how to
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Easy Learning Objective: 05-09 Describe strategies for improving your nonverbal interpretation and expression skills. Topic: Interpreting Nonverbal Communication |
| 68. | Gabe meets with his boss at the end of a busy day at work. He notices that his boss keeps frowning as she reviews his report. Gabe thought he did a particularly good job on the report, so he can’t understand why she would be displeased. Therefore, Gabe asks his boss, “Is the report what you were wanting?” His boss nods and explains that she has a headache because of the busy day; the report is fine. Gabe was able to decipher his boss’s nonverbal message because of what strategy?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply Difficulty: Hard Learning Objective: 05-09 Describe strategies for improving your nonverbal interpretation and expression skills. Topic: Interpreting Nonverbal Communication |
| 69. | Which of the following is NOT a way to improve your skills at expressing nonverbal messages?
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Easy Learning Objective: 05-09 Describe strategies for improving your nonverbal interpretation and expression skills. Topic: Improving Nonverbal Communication |
| 70. | Chloe wants to be a broadcast journalist when she graduates from college, as she’s been told that she’s well spoken and highly expressive. She wants to continue to improve herself nonverbally so that she can convey many emotions to her future viewers. Chloe makes sure to observe and interview customer service representatives, counselors, members of the clergy, and local politicians because she understands that to improve her own nonverbal skills, she should
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| AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: Medium Learning Objective: 05-09 Describe strategies for improving your nonverbal interpretation and expression skills. Topic: Improving Nonverbal Communication |
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $30.00.$20.00Current price is: $20.00.
