Human Resource Development 6th Edition by Jon M. Werner - Test Bank

Human Resource Development 6th Edition by Jon M. Werner – Test Bank

 

Instant Download – Complete Test Bank With Answers

 

 

Sample Questions Are Posted Below

 

CHAPTER 5—DESIGNING EFFECTIVE HRD PROGRAMS

 

TRUE/FALSE

 

1. When designing an HRD program it is often more effective to use objectives developed by an outside vendor rather than developing your own objectives.

 

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 147

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

2. A needs assessment if usually very useful in defining an HRD programs objectives.

 

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 147

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

3. A train the trainer program is cheap and easy to do.

 

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 156

Communication | HRM                                       Bloom’s: Knowledge          LO-3

 

4. A lesson plan is a good idea to use when developing a training program.

 

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 157

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

5. People who really know a subject always make great trainers.

 

ANS:     F                 PTS:      1                           DIF:      Medium                REF:      Page 157

Communication | HRM                                       Bloom’s: Knowledge          LO-3

 

6. The most commonly used method of training is still the old instructor-led classroom program.

 

ANS:     T                 PTS:      1                           DIF:      Medium                REF:      Page 161

Communication | HRM                                       Bloom’s: Knowledge          LO-3

 

7. Executive development programs is the most frequent type of training offered by organizations.

 

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 162

Communication | HRM                                       Bloom’s: Knowledge          LO-5

 

8. What day of the week a training program is scheduled to be offered is not a factor in training employees.

 

ANS:     F                 PTS:      1                           DIF:      Medium                REF:      Page 166

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

9. According to the text it is a good idea to decide whether to design or purchase the HRD program before setting the program objectives?

 

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 147

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

10. HRD objectives describe the intent and desired result of an HRD program.

 

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 148

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

11. According to Mager and the text the objective ‘Discuss and illustrate principles and techniques of computer programming’ is not a good objective.

 

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 149

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

 

 

12. It is easy to write specific behavioral objectives for programs dealing with attitudes and emotions.

 

ANS:     F                 PTS:      1                           DIF:      Medium                REF:      Page 152

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

13. Over half of trainers report saving a lot of money by outsourcing their programs.

 

ANS:     F                 PTS:      1                           DIF:      Medium                REF:      Page 155

Communication | HRM                                       Bloom’s: Knowledge          LO-2

 

14. Training competency involves the knowledge and skills needed to design and implement training programs.

 

ANS:     T                 PTS:      1                           DIF:      Medium                REF:      Page 156

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

15. Subject matter expertise refers to mastery of the subject and of training.

 

ANS:     F                 PTS:      1                           DIF:      Medium                REF:      Page 155

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

16. Trainers who lack subject matter expertise may rely too heavily on books and other training materials.

 

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 156

Communication | HRM                                       Bloom’s: Knowledge          LO-5

 

17. Alexander consulting group found that an Instructor guide was used by only a small percentage of SME’s.

 

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 157

Communication | HRM                                       Bloom’s: Knowledge          LO-5

 

18. A program announcement should include the purpose of the program.

 

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 164

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

19. Trainers should be very careful when copying material from others so they do not violate copyright laws.

 

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 165

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

20. Scheduling an HRD program when employees are busy with their jobs is the best way to do it.

 

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 166

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

21. According to the text training programs are best conducted on either Monday or Friday.

 

ANS:     F                 PTS:      1                           DIF:      Medium                REF:      Page 166

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

22. Having employees attend training after their normal work day is a very good idea.

 

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 167

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

23. According to Bill West ‘Online is all about design’

 

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 168

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

 

24. In online programs a variety of activities should not be used because they tend to confuse the students.

 

ANS:     F                 PTS:      1                           DIF:      Easy                      REF:      Page 168

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

25. It is expected that e-learning use will increase in coming years.

 

ANS:     T                 PTS:      1                           DIF:      Easy                      REF:      Page 168

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

MULTIPLE CHOICE

 

1. Which of the following is not a key activity in designing an HRD program?

a.	Setting objectives	c.	Selecting the trainer
b.	Developing a lesson plan	d.	Buying donuts for the breaks

 

ANS:     D                 PTS:      1                           DIF:      Medium                REF:      Page 146

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

2. In a training program objective, the level at which behavior is determined to be acceptable is called the:

a.	conditions	c.	criteria
b.	performance	d.	deficiency

 

ANS:     C                 PTS:      1                           DIF:      Medium                REF:      Page 149

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

3. According to your text, the most common training method used today is:

a.	videotapes	c.	case studies
b.	Instructor-led classroom programs	d.	outdoor-experiential programs

 

ANS:     B                 PTS:      1                           DIF:      Medium                REF:      Page 161

Communication | HRM                                       Bloom’s: Knowledge          LO-5

 

4. All of the following are advantages of using an outside trainer (e.g., a consultant)

EXCEPT:

a.	they have the specialized expertise needed
b.	they can prepare the program in a more timely fashion
c.	they are committed to the company and its problems in the long run
d.	they can help if you have no dedicated HRD department

 

ANS:     C                 PTS:      1                           DIF:      Medium                REF:      Page 153

Communication | HRM                                       Bloom’s: Knowledge          LO-3

 

5. All of the following are factors to consider before purchasing an HRD program EXCEPT:

a.	registration issues	c.	subject matter
b.	expertise	d.	cost

 

ANS:     A                 PTS:      1                           DIF:      Medium                REF:      Page 154

Communication | HRM                                       Bloom’s: Knowledge          LO-3

 

6. Which of the following is not a quality of a useful training objective?

a.	It describes what you intend trainees to achieve
b.	It describes the constraints under which they will perform
c.	It describes some of the difficulties that may be encountered in doing this job
d.	It identifies the criteria for acceptable performance

 

ANS:     C                 PTS:      1                           DIF:      Medium                REF:      Page 149

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

7. Content to be covered, activity sequence, training media, exercises, and the timing of each activity are considered parts of a:

a.	training outline	c.	evaluation plan
b.	training schedule	d.	lesson plan

 

ANS:     D                 PTS:      1                           DIF:      Easy                      REF:      Page 157

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

8. A lesson plan is:

a.	A waste of time and paper
b.	A good idea – it tells everyone what is going on and when
c.	Needed only by new trainers
d.	Used only for on-line courses

 

ANS:     B                 PTS:      1                           DIF:      Easy                      REF:      Page 157

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

9. Preparing a lesson plan requires the trainer to do which of the following:

a.	Determine the sequence of activities
b.	Determine what material is to be covered
c.	Determine how much time to spend on each area
d.	All of the above are needed for a good lesson plan

 

ANS:     D                 PTS:      1                           DIF:      Easy                      REF:      Page 157

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

10. Which of the following is not a major factor in determining how training will be conducted?

a.	How big the budget is
b.	How fast you need the program
c.	The current stock price of the organizations
d.	Trainee characteristics

 

ANS:     C                 PTS:      1                           DIF:      Medium                REF:      Page 154

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

11. When choosing which training method is most effective a trainer should consider all of the following except:

a.	Program objectives
b.	How the trainer likes to train
c.	Time and money available
d.	Characteristics and preferences of the trainees

 

ANS:     B                 PTS:      1                           DIF:      Medium                REF:      Page 163

Communication | HRM                                       Bloom’s: Knowledge          LO-5

 

12. When selecting from among the many methods that can be used to train employees which of the following is true:

a.	The choice depends on many factors, including budget and trainee characteristics
b.	They all work well so which one you pick doesn’t matter
c.	Lecture is always most effective – so use that most of the time
d.	Computer based training always works the best

 

ANS:     A                 PTS:      1                           DIF:      Medium                REF:      Page 163

Communication | HRM                                       Bloom’s: Knowledge          LO-5

 

13. A lesson plan is:

a.	A trainers guide for the actual delivery of the training content
b.	Good for handouts to trainees
c.	Needed only by new, inexperienced trainers
d.	Most a waste of time and paper

 

ANS:     A                 PTS:      1                           DIF:      Medium                REF:      Page 157

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

14. A general lesson plan would include all of the following except:

a.	Time allowed for a topic
b.	Instructor activity
c.	Trainee activity
d.	Instructions on how to do a needs analysis

 

ANS:     D                 PTS:      1                           DIF:      Medium                REF:      Page 158

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

15. All of the following are key activities in designing an effective HRD program except?

a.	Setting objectives	c.	Scheduling the program
b.	Selecting the trainer	d.	Assessing the need for training

 

ANS:     D                 PTS:      1                           DIF:      Easy                      REF:      Page 146

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

 

 

16. According to Mager if you do not know where you are going:

a.	You might wind up somewhere else and not even know it	c.	You might accomplish a more important objective
b.	You should wind up where you want to be	d.	You cannot know when you get where you want to be

 

ANS:     A                 PTS:      1                           DIF:      Medium                REF:      Page 148

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

17. Broad and unobservable objectives:

a.	Never happen in a good HRD program	c.	Are OK if that is the best you can do
b.	Can be measured using unobservable behaviors	d.	Need to have observable behaviors spelled out

 

ANS:     D                 PTS:      1                           DIF:      Medium                REF:      Page 150

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

18. According to Mager and the text a good objective would be:

a.	Discuss  principles and techniques of computer programming	c.	Illustrate principles and techniques of computer programming
b.	Write a program to calculate arithmetic means using Cobol	d.	Understand how a computer works

 

ANS:     B                 PTS:      1                           DIF:      Medium                REF:      Page 149

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

19. Langdon has proposed moving beyond objectives to what he calls:

a.	ellipses	c.	performance goals
b.	proformas	d.	outcomes

 

ANS:     B                 PTS:      1                           DIF:      Medium                REF:      Page 152

Communication | HRM                                       Bloom’s: Knowledge          LO-1

 

20. Outside vendors can provide which of the following services:

a.	Assistance with the needs assessment	c.	Conducting a train the trainer program
b.	Presenting an off the shelf program they have available	d.	All of the above

 

ANS:     D                 PTS:      1                           DIF:      Easy                      REF:      Page 153

Communication | HRM                                       Bloom’s: Knowledge          LO-3

 

21. A firm would likely hire an outside vendor to conduct an HRD program for all of the following reasons except:

a.	They do not have the time to develop an in-house program	c.	They do not have the expertise to design an in-house program
b.	They do not have the budget to develop an in-house program	d.	They do not have an HRD department

 

ANS:     B                 PTS:      1                           DIF:      Medium                REF:      Page 154

Communication | HRM                                       Bloom’s: Knowledge          LO-3

 

22. Trainers report spending what percent of their budget on outside vendors?

a.	3	c.	25
b.	5	d.	90

 

ANS:     C                 PTS:      1                           DIF:      Medium                REF:      Page 155

Communication | HRM                                       Bloom’s: Knowledge          LO-3

 

23. The most frequent topics covered by vendors are:

a.	Management development, technical training and computer training	c.	Orientation programs and computer training
b.	Supervisor training and skills training	d.	Performance appraisal and skills training

 

ANS:     A                 PTS:      1                           DIF:      Medium                REF:      Page 155

Communication | HRM                                       Bloom’s: Knowledge          LO-3

 

24. Trainee characteristics and preferences include:

a.	Trainee literacy	c.	Trainee learning style
b.	Trainee readiness and target population diversity	d.	Diversity of trainees

 

ANS:     B                 PTS:      1                           DIF:      Medium                REF:      Page 163

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

25. Which of the following is not a part of the program outline?

a.	Course objectives	c.	A tentative schedule of events
b.	Tools needed for the program	d.	A list of participants

 

ANS:     D                 PTS:      1                           DIF:      Easy                      REF:      Page 164

Communication | HRM                                       Bloom’s: Knowledge          LO-5

 

26. What is true about training manuals?

a.	They provide a hands-on approach to the subject	c.	They are difficult for the organization to reproduce
b.	They provide a broad of the subject	d.	They are never used in real training programs

 

ANS:     A                 PTS:      1                           DIF:      Medium                REF:      Page 165

Communication | HRM                                       Bloom’s: Knowledge          LO-5

 

27. Copyright infringement is:

a.	Of no concern to trainers – they are exempt	c.	Something trainers need to be aware of and pay attention to
b.	A way we can copy anything we need without paying for it	d.	Legal in all cases

 

ANS:     C                 PTS:      1                           DIF:      Medium                REF:      Page 165

Communication | HRM                                       Bloom’s: Knowledge          LO-4

 

28. When scheduling an HRD program during work hours trainers should consider which of the following:

a.	The day of week	c.	Peak work hours constraints
b.	The time of day	d.	All of the above

 

ANS:     D                 PTS:      1                           DIF:      Easy                      REF:      Page 166

Communication | HRM                                       Bloom’s: Knowledge          LO-6

 

29. An LMS is a:

a.	Learning Management System	c.	Living Management System
b.	Learning Maintenance System	d.	Less Management System

 

ANS:     A                 PTS:      1                           DIF:      Medium                REF:      Page 167

Communication | HRM                                       Bloom’s: Knowledge          LO-5

 

30. Blended learning means:

a.	Movies are added to the program	c.	Multiple instructors teach the program
b.	Classroom training is enhanced with technology	d.	Multiple topics are covered in one session

 

ANS:     B                 PTS:      1                           DIF:      Medium                REF:      Page 168

Communication | HRM                                       Bloom’s: Knowledge          LO-5