Mosbys Textbook for Nursing Assistants 7th Edition by Sheila A. Sorrentino - Test Bank

Mosbys Textbook for Nursing Assistants 7th Edition by Sheila A. Sorrentino – Test Bank

 

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Sorrentino: Mosby’s Textbook for Nursing Assistants, 7^th Edition

                  

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Chapter 5: Communicating With the Health Team

 

  MULTIPLE CHOICE

 

1. The health team exchanges information. They send and receive messages. This is

A.	Gossip
B.	Communication
C.	Reporting
D.	Resolving conflict

 

 

ANS:   B                     REF:    56

 

2. Communication is

A.	The verbal account of care and observations
B.	The written account of care and observations
C.	The medical record
D.	The exchange of information

 

 

ANS:   D                     REF:    56

 

3. Which has the same meaning for everyone?

A.	Hot
B.	Warm
C.	Elevated temperature
D.	Temperature of 99° F

 

 

ANS:   D                     REF:    56

 

4. The nurse uses a medical term that you do not understand. What should you do?

A.	Pretend to understand.
B.	Look the word up in a medical dictionary.
C.	Ask a co-worker for an explanation.
D.	Ask a doctor what the word means.

 

 

ANS:   B                     REF:    56

 

5. Which does not promote communication?

A.	Being brief and concise
B.	Giving information in the order the events occurred
C.	Presenting facts
D.	Talking about two subjects at once

 

 

ANS:   D                     REF:    56

 

6. These statements are about medical records. Which is incorrect?

A.	Each page must have the person’s identifying information.
B.	They are legal documents.
C.	They are used to communicate information about a person.
D.	All agency staff can access them.

 

 

ANS:   D                     REF:    57

 

7. You work on the east wing at Sugar Creek Nursing Center. Your aunt is a resident on the west wing. Which is correct?

A.	You can read her medical record.
B.	You can visit her during break times.
C.	You can discuss her condition with staff that cares for her.
D.	You can ask the RN to report changes in you aunt’s condition to you.

 

 

ANS:   B                     REF:    57

 

8. Health care agencies have policies about medical records. Policies generally cover the following except

A.	Medical terms
B.	Abbreviations
C.	Signing entries
D.	Correcting errors

 

 

ANS:   A                     REF:    57

 

9. A patient asks to see his chart. What should you do?

A.	Give it to him.
B.	Tell the nurse.
C.	Tell the doctor.
D.	Make a copy for him.

 

 

ANS:   B                     REF:    57

 

10. Which form has the person’s identifying information?

A.	The admission sheet
B.	The progress notes
C.	Activities-of-daily-living flow sheet
D.	Kardex

 

 

ANS:   A                     REF:    57

 

11. You are working in a nursing center. Where would you record information about the person’s hygiene, elimination, and sleep?

A.	The admission sheet
B.	The progress notes
C.	Activities-of-daily-living flow sheet
D.	Kardex

 

 

ANS:   C                     REF:    61

 

12. Which of the following is a type of card file?

A.	The admission sheet
B.	The progress notes
C.	Activities-of-daily-living flow sheet
D.	Kardex

 

 

ANS:   D                     REF:    61

 

13. Which of the following are used to record frequent measurements or observations?

A.	Kardex
B.	Flow sheets
C.	Progress notes
D.	Health history sheets

 

 

ANS:   B                     REF:    61

 

14. You are reporting to the nurse. Which is incorrect?

A.	Be prompt, thorough, and accurate.
B.	Give the person’s name, room and bed number, and the time you gave care or made observations.
C.	Report what co-workers did.
D.	Use your notes.

 

 

ANS:   C                     REF:    61

 

15. When should you report changes in the person’s condition?

A.	At once
B.	At the end of your shift
C.	Before you take your lunch break
D.	During the end-of-shift report

 

 

ANS:   A                     REF:    61

 

16. Anyone who reads your charting should know the following except

A.	What you observed
B.	What you did
C.	What your co-workers did
D.	The person’s response

 

 

ANS:   C                     REF:    63

 

17. The agency allows you to record on charts. Which is incorrect?

A.	Ink is used, not pencil.
B.	Only agency-approved abbreviations are used.
C.	Errors are erased.
D.	All entries are signed with your name and title.

 

 

ANS:   C                     REF:    63

 

18. When recording, you should do the following except

A.	Write neatly
B.	Use correct spelling, grammar, and punctuation
C.	Skip lines
D.	Record only what you did yourself

 

 

ANS:   C                     REF:    63

 

19. These statements are about charting. Which is incorrect?

A.	You can chart a procedure before completing it.
B.	You should use the person’s exact words whenever possible.
C.	You need to avoid terms with more than one meaning.
D.	You need to record facts.

 

 

ANS:   A                     REF:    63

 

20. You are charting changes in the person’s condition. You also need to chart the following except

A.	That you informed the nurse of the changes
B.	What you told the nurse about the changes
C.	When you reported the changes to the nurse
D.	When you called the doctor about the changes

 

 

ANS:   D                     REF:    63

 

21. When charting, you should record

A.	Safety measures performed
B.	What co-workers observed
C.	What co-workers did
D.	What the doctor said

 

 

ANS:   A                     REF:    63

 

22. The clock shows 11:42 A.M. In 24-hour clock time this is

A.	11:42
B.	1142
C.	2342
D.	11:43 AM

 

 

ANS:   B                     REF:    63

 

23. The clock shows 7:29 P.M. In 24-hour clock time this is

A.	7:29 P.M.
B.	729
C.	0729
D.	1929

 

 

ANS:   D                     REF:    63-64

 

24. The clock shows 12:00 noon. In 24-hour clock time this is

A.	12:00 noon
B.	12:00
C.	1200
D.	Noon

 

 

ANS:   C                     REF:    63-64

 

25. A suffix is

A.	Placed at the beginning of a word
B.	The main part of the word
C.	Placed at the end of a word
D.	A shortened form of a word or phrase

 

 

ANS:   C                     REF:    56, 65

 

26. Which term means located at or toward the front of the body or body part?

A.	Anterior
B.	Distal
C.	Medial
D.	Posterior

 

 

ANS:   A                     REF:    56, 67

 

27. Dys- means

A.	Without, not, lack of
B.	Slow
C.	Bad, difficult, abnormal
D.	Inner, inside

 

 

ANS:   C                     REF:    65

 

28. Olig- means

A.	Half
B.	Under, decreased, less than normal
C.	Small, scant
D.	Many, much

 

 

ANS:   C                     REF:    65

 

29. Tachy- means

A.	Bad, difficult, abnormal
B.	Normal, good, well, healthy
C.	Slow
D.	Fast

 

 

ANS:   D                     REF:    65

 

30. Poly- means

A.	Many, much
B.	Before, in front of
C.	Around
D.	Large

 

 

ANS:   A                     REF:    65

 

31. Arthro means

A.	Rib
B.	Joint
C.	Bone
D.	Head

 

 

ANS:   B                     REF:    65

 

32. Cyano means

A.	Heart
B.	Skin
C.	Sugar
D.	Blue

 

 

ANS:   D                     REF:    66

 

33. Angio means

A.	Heart
B.	Artery
C.	Vein
D.	Vessel

 

 

ANS:   D                     REF:    65

 

34. Derma means

A.	Water
B.	Stone
C.	Tongue
D.	Skin

 

 

ANS:   D                     REF:    66

 

35. Gastro means

A.	Stomach
B.	Large intestine
C.	Small intestine
D.	Intestines

 

 

ANS:   A                     REF:    66

 

36. Gluco means

A.	Blood
B.	Water
C.	Stone
D.	Sweetness

 

 

ANS:   D                     REF:    66

 

37. Hemo means

A.	Artery
B.	Heart
C.	Vein
D.	Blood

 

 

ANS:   D                     REF:    66

 

38. Hydro means

A.	Bladder
B.	Water
C.	Kidney
D.	Air

 

 

ANS:   B                     REF:    66

 

39. Myo means

A.	Spinal cord
B.	Eye
C.	Muscle
D.	Straight, normal, correct

 

 

ANS:   C                     REF:    66

 

40. Osteo means

A.	Spinal cord
B.	Joint
C.	Bone
D.	Nerve

 

 

ANS:   C                     REF:    66

 

41. Pnea means

A.	Breathing, respiration
B.	Lung, air, gas
C.	Nose
D.	Lung

 

 

ANS:   A                     REF:    66

 

42. Stomato means

A.	Stomach
B.	Opening
C.	Narrow, constriction
D.	Mouth

 

 

ANS:   D                     REF:    66

 

43. Toxico and toxo mean

A.	Poison
B.	Heat
C.	Chest
D.	Clot

 

 

ANS:   A                     REF:    66

 

44. Vaso means

A.	Artery
B.	Vein
C.	Blood vessel
D.	Dilate

 

 

ANS:   C                     REF:    66

 

45. The suffix -algia means

A.	Condition
B.	Pain
C.	Enlargement
D.	Disease

 

 

ANS:   B                     REF:    66

 

46. The suffix -emia means

A.	Removal of
B.	Blood condition
C.	Inflammation
D.	Tumor

 

 

ANS:   B                     REF:    66

 

47. The suffix -phagia means

A.	The study of
B.	Destruction of
C.	Disease
D.	Swallowing

 

 

ANS:   D                     REF:    66

 

48. The suffix -phasia means

A.	Swallowing
B.	Speaking
C.	Paralysis
D.	Fear

 

 

ANS:   B                     REF:    66

 

49. The suffix -rrhage means

A.	Discharge
B.	Stitching
C.	Excessive flow
D.	Drooping

 

 

ANS:   C                     REF:    66

 

50. The suffix -stomy means

A.	Removal of
B.	Cutting into
C.	Stomach
D.	Creation of an opening

 

 

ANS:   D                     REF:    66

 

51. The suffix -plegia means

A.	Paralysis
B.	Swallowing
C.	Speaking
D.	Sagging

 

 

ANS:   A                     REF:    66

 

52. The abbreviation ADL means

A.	Abdomen
B.	Before meals
C.	Activities of daily living
D.	As desired

 

 

ANS:   C                     REF:    inside back cover

 

53. The abbreviation amb means

A.	Ambulatory
B.	Amount
C.	Abdomen
D.	Morning

 

 

ANS:   A                     REF:    inside back cover

 

54. The abbreviation BRP means

A.	Twice a day
B.	Blood pressure
C.	Bathroom privileges
D.	Bowel movement

 

 

ANS:   C                     REF:    inside back cover

 

55. The abbreviation c/o means

A.	Catheter
B.	Complains of
C.	Cancer
D.	Cubic centimeter

 

 

ANS:   B                     REF:    inside back cover

 

56. How would you abbreviate height?

A.	h
B.	H
C.	ht
D.	Hgt

 

 

ANS:   C                     REF:    inside back cover

 

57. How would you abbreviate gastrointestinal?

A.	gastro
B.	gi
C.	gstin
D.	GI

 

 

ANS:   D                     REF:    inside back cover

 

58. The abbreviation noc means

A.	Negative
B.	Night
C.	Nothing
D.	None

 

 

ANS:   B                     REF:    inside back cover

 

59. The abbreviation NPO means

A.	Negative
B.	No person allowed
C.	Nothing by mouth
D.	Night privacy allowed

 

 

ANS:   C                     REF:    inside back cover

 

60. The abbreviation PC means

A.	Post-conference
B.	Post-care
C.	Before meals
D.	After meals

 

 

ANS:   D                     REF:    inside back cover

 

61. The abbreviation po means

A.	By mouth
B.	Per oral
C.	Post-operative
D.	Pre-operative

 

 

ANS:   A                     REF:    inside back cover

 

62. The abbreviation prn means

A.	When necessary
B.	Preparation
C.	Practical registered nurse
D.	Preferred nursing

 

 

ANS:   A                     REF:    inside back cover

 

63. The abbreviation qid means

A.	Twice a day
B.	Three times a day
C.	Four times a day
D.	Every night at bedtime

 

 

ANS:   C                     REF:    inside back cover

 

64. The abbreviation ROM means

A.	Range of motion
B.	Roommate
C.	Right outer muscle
D.	Rest on Monday

 

 

ANS:   A                     REF:    inside back cover

 

65. The abbreviation stat means

A.	As soon as possible
B.	At once
C.	Station
D.	Static

 

 

ANS:   B                     REF:    inside back cover

 

66. Proximal means

A.	At or near the front of the body or body part
B.	The farthest from the center or from the point of attachment
C.	Away from the midline
D.	The part nearest to the center or to the point of origin

 

 

ANS:   D                     REF:    56, 67

 

67. You have access to the agency’s computer system. Which is correct?

A.	You can use another person’s password to open e-mail.
B.	You can use the computer to send personal e-mail.
C.	You can use the computer to send confidential information to the nurse.
D.	You can change your password following agency policy.

 

 

ANS:   D                     REF:    68-69

 

68. These statements are about computer use in health care agencies. Which is correct?

A.	You should use the computer to send information that requires immediate reporting.
B.	You should use the computer to send jokes and other entertaining material.
C.	Authorized staff can retrieve deleted computer files.
D.	You should use the computer to post your opinions and messages on the Internet.

 

 

ANS:   C                     REF:    69

 

69. These statements are about computer use in health care agencies. Which is incorrect?

A.	You should share your password with co-workers.
B.	You should use correct spelling, punctuation, and grammar.
C.	You should prevent others from seeing what is on the screen.
D.	You should double-check your entries.

 

 

ANS:   A                     REF:    69

 

70. You should answer a phone by the

A.	Second ring
B.	Fourth ring
C.	Sixth ring
D.	Eighth ring

 

 

ANS:   B                     REF:    70

 

71. After taking a message, which is correct?

A.	Repeat the message and phone number back to the caller
B.	Put the caller on hold
C.	Transfer the caller
D.	Lay the phone down

 

 

ANS:   A                     REF:    70

 

72. Before transferring a call, you should

A.	Explain that you are going to transfer the call
B.	Lay the phone down and find out where to transfer the call
C.	Take a message
D.	Find out the reason for the call

 

 

ANS:   A                     REF:    70

 

73. A phone message should contain the following information except

A.	The caller’s name and phone number
B.	The caller’s social security number
C.	The date and time
D.	The message

 

 

ANS:   B                     REF:    70

 

74. Before putting a caller “on hold,” you should

A.	Find out if the call is about an emergency
B.	Thank the person for calling
C.	Take a message
D.	Ask how long the caller can wait

 

 

ANS:   A                     REF:    70

 

75. When answering the phone in a patient’s home, you should

A.	Give the patient’s name and your name
B.	Identify yourself by name and title
C.	Simply answer with “hello”
D.	Give your name and the name of the agency you work for

 

 

ANS:   C                     REF:    68

 

76. The first step in problem solving is to

A.	Define the problem
B.	Collect information
C.	Identify possible solutions
D.	Ask your supervisor for time to talk

 

 

ANS:   A                     REF:    70

 

77. You have a conflict with a co-worker. In resolving the conflict, you should

A.	Discuss the problem in front of a witness
B.	Focus on facts and specific behaviors
C.	Ask your supervisor to talk to the person
D.	Give the problem time to go away

 

 

ANS:   B                     REF:    70

 

78. Which statement is incorrect?

A.	Incomplete information can harm the person.
B.	Patient and resident information is confidential.
C.	When communicating, you must protect the person’s right to privacy.
D.	To save time, record treatments and procedures before you complete them.

 

 

ANS:   D                     REF:    61, 63-64