Organization Development And Change 10th Edition By Thomas J. Cummings - Test Bank
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Organization Development And Change 10th Edition By Thomas J. Cummings - Test Bank

Organization Development And Change 10th Edition By Thomas J. Cummings - Test Bank   Instant Download - Complete Test Bank With Answers     Sample Questions Are Posted Below   Which of the following statements does not describe diagnosis? a. the process of discovering specific problems or assessing overall functioning of the organization the process …

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Organization Development And Change 10th Edition By Thomas J. Cummings – Test Bank

 

Instant Download – Complete Test Bank With Answers

 

 

Sample Questions Are Posted Below

 

  1. Which of the following statements does not describe diagnosis?
  2. a. the process of discovering specific problems or assessing overall functioning of the organization the process whereby groups are confronted with their problems and deal with them
  3. c. a road map of how organizations function
  4. concerned with identifying specific organizational problems

 

ANSWER:                            b

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.02 – 05.02

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Group Dynamics – Group Dynamics

TOPICS:                              A-head: What is Diagnosis?

KEYWORDS:                       Bloom’s: Knowledge

 

  1. Diagnostic models incorporate
  2. a. scientific models of how organizations function
  3. conceptual frameworks of how organizations function c. intuitive “hunches” of how organizations function
  4. all of the above

 

ANSWER:                            d

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.02 – 05.02

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Group Dynamics – Group Dynamics

TOPICS:                              A-head: The need for Diagnostic Models

KEYWORDS:                       Bloom’s: Knowledge

 

  1. Diagnosis helps OD practitioners
  2. a. understand how the organization is functioning evaluate effective interventions
  3. c. gather information necessary to design change interventions create operations manuals for group processes

 

ANSWER:                            a

POINTS:                              1

DIFFICULTY:                     MODERATE

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.01 – 05.01

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Group Dynamics – Group Dynamics

TOPICS:                              A-head: What is Diagnosis?

KEYWORDS:                       Bloom’s: Knowledge

 

  1. The organization’s general environment consists of a. employee satisfaction
  2. organizational structure
  3. c. external forces that can directly affect the organization business portfolios in the company

 

ANSWER:                            c

POINTS:                              1

DIFFICULTY:                     MODERATE

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.04 – 05.04

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Group Dynamics – Group Dynamics

TOPICS:                              A-head: Open systems model

KEYWORDS:                       Bloom’s: Knowledge

 

  1. Which of the following is not one of Porter’s five forces that define the task environment?
  2. a. supplier and buyer power
  3. organization member perceptions c. rivalry among competitors
  4. threats of substitutes

 

ANSWER:                            b

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.04 – 05.04

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – None – DISC: Strategy – Strategy TOPICS:                                            A-head: Organization Level Diagnosis KEYWORDS:                                            Bloom’s: Knowledge

 

  1. Which general diagnostic model most underlies OD?
  2. a. general systems model closed systems model c. open systems model
  3. variable systems model

 

ANSWER:                            c

POINTS:                              1

DIFFICULTY:                     MODERATE

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.03 – 05.03

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Group Dynamics – Group Dynamics

TOPICS:                              Ahead: Open Systems Model

KEYWORDS:                       Bloom’s: Comprehension

 

  1. What are the key properties of a system?
  2. a. inputs, transformations, and outputs feedback
  3. c. equifinality
  4. all of the above

 

ANSWER:                              d

POINTS:                                1

DIFFICULTY:                       MODERATE

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.03 – 05.03

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Group Dynamics – Group Dynamics

TOPICS:                                Ahead: Open Systems Model

KEYWORDS:                        Bloom’s: Comprehension

 

  1. An organization-level diagnosis is appropriate when
  2. a. the desired effectiveness of the firm has not yet been obtained
  3. problems regarding employee effectiveness on an individual level exist c. groups are struggling with goal clarity
  4. tasks are being redesigned to enhance task significance

 

ANSWER:                              a

POINTS:                                1

DIFFICULTY:                       Difficult

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.03 – 05.03

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Strategy – Strategy

TOPICS:                                Ahead: Open Systems Model

KEYWORDS:                        Bloom’s: Analysis

 

  1. Which of the following is a design component relevant for group level systems?
  2. a. human resource systems
  3. technology and structural systems c. strategy and organizational culture d. all of the above

 

ANSWER:                              d

POINTS:                                1

DIFFICULTY:                       MODERATE

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.03 – 05.03

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – None – DISC: HUMAN RESOURCE MANAGEMENT – HUMAN RESOURCE MANAGEMENT

TOPICS:                                Ahead: Open Systems Model

KEYWORDS:                        Bloom’s: Knowledge

 

  1. 10. Which of the following are outputs of an organization’s group level organization systems?
  2. a. profits
  3. team effectives
  4. c. customer satisfaction
  5. stakeholder satisfaction

 

ANSWER:                            b

POINTS:                              1

DIFFICULTY:                     MODERATE

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.03 – 05.03

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – None – DISC: HUMAN RESOURCE MANAGEMENT – HUMAN RESOURCE MANAGEMENT

TOPICS:                              Ahead: Open Systems Model

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 11. To diagnose an organization, the OD practitioner carefully examines the management team to discover the cause its
  2. a. True
  3. False

 

ANSWER:                            False

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.01 – 05.01

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Group Dynamics – Group Dynamics

TOPICS:                              A-head: What is Diagnosis?

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 12. Collaborating with management is essential for a successful a. True
  2. False

 

ANSWER:                            True

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.01 – 05.01

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Group Dynamics – Group Dynamics

TOPICS:                              A-head: What is Diagnosis?

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 13. In making a good diagnostic model, “hands on” knowledge and practical information are more important than organization
  2. a. True
  3. False

 

ANSWER:                            False

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.01 – 05.01

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Group Dynamics – Group Dynamics

TOPICS:                              A-head: What is Diagnosis?

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 14. The task environment consists of individuals and organizations that interact directly with the a. True
  2. False

 

ANSWER:                            True

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.02 – 05.02

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – None – DISC: Environmental Influence – Environmental Influence

TOPICS:                              A-head: Organization Level Diagnosis

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 15. Scanning units help organizations gather information from the a. True
  2. False

 

ANSWER:                            True

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.02 – 05.02

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – None – DISC: Environmental Influence – Environmental Influence

TOPICS:                              A-head: Organization Level Diagnosis

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 16. An organization’s strategic competitive advantage is aided when its strategies are difficult to a. True
  2. False

 

ANSWER:                            True

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.04 – 05.04

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Strategy – Strategy TOPICS:                                            A-head: Organization Level Diagnosis KEYWORDS:                                            Bloom’s: Knowledge

 

  1. 17. By nature of the “open systems” model, organizations are largely unaffected by external a. True
  2. False

 

ANSWER:                            False

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.04 – 05.04

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Strategy – Strategy TOPICS:                                            A-head: Organization Level Diagnosis KEYWORDS:                                            Bloom’s: Knowledge

 

  1. 18. One indicator of effectiveness is that all levels of the organization “fit” and support each a. True
  2. False

 

ANSWER:                            True

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.03 – 05.03

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Strategy – Strategy

TOPICS:                              Ahead: Open Systems Model

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 19. Uncertain and changing industry structures demand rigid structural, measurement, and human resource a. True
  2. False

 

ANSWER:                            False

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.03 – 05.03

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Strategy – Strategy

TOPICS:                              Ahead: Open Systems Model

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 20. Diagnostic models derive from conceptual frameworks about how organizations a. True
  2. False

 

ANSWER:                            True

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.01 – 05.01

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Group Dynamics – Group Dynamics

TOPICS:                              A-head: What is Diagnosis?

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 21. Outline the Open Systems model and describe the inputs, transformations, and

 

ANSWER:                            Answer not provided.

POINTS:                              1

DIFFICULTY:                     Easy

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.03 – 05.03

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – None – DISC: Environmental Influence – Environmental Influence

TOPICS:                              Ahead: Open Systems Model

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 22. Compare and contrast the key dimensions of the general environment, the task environment and the enacted environment of an

 

ANSWER:                            Answer not provided.

POINTS:                              1

DIFFICULTY:                     MODERATE

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.04 – 05.04

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – None – DISC: Environmental Influence – Environmental Influence

TOPICS:                              A-head: Organization Level Diagnosis

KEYWORDS:                       Bloom’s: Knowledge

 

  1. 23. Describe an effective diagnostic model at the individual level. Discuss its major inputs, outputs and design components.

 

ANSWER:                            Answer not provided.

POINTS:                              1

DIFFICULTY:                     MODERATE

LEARNING OBJECTIVES:  ODAC.CUMM.15.05.06 – 05.06

NATIONAL STANDARDS:   United States – BUSPROG: Analytic

STATE STANDARDS:          United States – NONE – DISC: Individual Dynamics – Individual Dynamics

TOPICS:                              Ahead: Individual Level Diagnosis

KEYWORDS:                       Bloom’s: Knowledge

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