Chapter 20: Team Building

Chapter 20: Team Building

 

Complete Chapter Questions With Answers

 

Sample Questions Are Posted Below

 

Multiple Choice

Identify the choice that best completes the statement or answers the question.

 

____     1.   What is one of the functions of a healthcare team?

1.	Reward nurses for a job well done.
2.	Protect nurses in employment disputes.
3.	Allow both team and individual growth for the improvement of overall healthcare.
4.	Outline employment requirements for nurses in specialty areas.

 

 

____     2.   When the licensed practical nurse (LPN) manager is involved in building and maintaining a team, the LPN usually works with:

1.	the registered nurse (RN).
2.	the physician.
3.	the administrator.
4.	other LPNs.

 

 

____     3.   One characteristic of a high performance team is both an elevating and a __________ goal.

1.	specific
2.	clear
3.	unified
4.	single

 

 

____     4.   A team member is considered competent and successful when:

1.	the team member is either a RN or a LPN.
2.	the team member is an expert in all areas of patient care.
3.	the team member is pleasant and easy to work with.
4.	the team member is expert in a skill desired by the team.

 

 

____     5.   Unified commitment is a characteristic of a high-functioning team. This type of commitment requires all of the following characteristics except:

1.	modesty.
2.	caring.
3.	mentoring.
4.	individual professional goals.

 

 

____     6.   When team members or a nursing unit work together and make decisions as a group, this team demonstrates what type of environment?

1.	Autocratic
2.	Collaborative
3.	Professional
4.	Relaxed

 

 

____     7.   If a nursing team is successful, it is receiving support from:

1.	physicians.
2.	other units in the facility.
3.	the owners.
4.	administration.

 

 

____     8.   There are four stages of team development. Stage one, which is called forming, allows:

1.	the formation of goals.
2.	team members time to get to know each other.
3.	the establishment of work schedules.
4.	the definition of roles for each team member.

 

Answer Section

 

MULTIPLE CHOICE

 

1. ANS:  3

In healthcare, teams provide support and strength for the changes occurring. Teams unite people in a common cause and purpose and allow team and individual growth for the improvement of overall healthcare.

 

PTS:   1                    REF:   Chapter: 20    OBJ:   Objective: 1

KEY:  Content Area: Teams | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

2. ANS:  1

The management role of building and maintaining a team is usually accomplished along with the RN. The role of LPNs on most teams might not be as a manager but as a team member.

 

PTS:   1                    REF:   Chapter: 20    OBJ:   Objective: 1

KEY:  Content Area: Teams | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

3. ANS:  2

The goal should be one that the team can be proud of, and it must also be clear to all team members. When people work together and they have no clear and elevating goal, they are not really working as a team.

 

PTS:   1                    REF:   Chapter: 20    OBJ:   Objective: 2

KEY:  Content Area: Teams | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

4. ANS:  4

People are successful on a team if they know how a team works, if they can work as a part of that team, and if they are experts in a skill that is desired by the team.

 

PTS:   1                    REF:   Chapter: 20    OBJ:   Objective: 2

KEY:  Content Area: Teams | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

5. ANS:  4

An unspoken aspect of unified commitment is the commitment each member needs to have for others on the team: caring, mentoring, nurturing, and role modeling. If there is a unified commitment among the team members, all can focus on the team goal and assist others to achieve it as well. Unified commitment calls for modesty in seeking the rewards of the team’s work and a never-ending focus for the completion of the work being done.

 

PTS:   1                    REF:   Chapter: 20    OBJ:   Objective: 2

KEY:  Content Area: Teams | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

6. ANS:  2

Collaboration is the ability to work together. A collaborative environment is a comfortable environment for people and supports both learning and teaching.

 

PTS:   1                    REF:   Chapter: 20    OBJ:   Objective: 1

KEY:  Content Area: Teams | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

7. ANS:  4

Successful nursing teams have the support of administration. The team knows it has support and can call on that support when necessary.

 

PTS:   1                    REF:   Chapter: 20    OBJ:   Objective: 2

KEY:  Content Area: Teams | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

8. ANS:  2

Stage one allows team members time to develop trust in each other and recognize and value each member’s expertise.

 

PTS:   1                    REF:   Chapter: 20    OBJ:   Objective: 3

KEY:  Content Area: Teams | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding