Foundations of Nursing 7th Edition By Kim Cooper- Kelly Gosnell
Foundations of Nursing 7th Edition By Kim Cooper- Kelly Gosnell
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Chapter 4: Communication
Complete Chapter Questions With Answers
Sample Questions Are Posted Below
MULTIPLE CHOICE
| a. | “I am glad you are feeling better and have no discomfort.” |
| b. | “Where do you hurt?” |
| c. | “What you are saying and what I am observing don’t seem to match.” |
| d. | “It makes me uncomfortable when you are not honest with me.” |
ANS: C
The nonverbal communication should be clarified to prevent miscommunication.
DIF: Cognitive Level: Application REF: Page OBJ: 2| 3
TOP: Communication KEY: Nursing Process Step: Assessment
MSC: NCLEX: Physiological Integrity
| a. | Intrusive |
| b. | Aggressive |
| c. | Closed |
| d. | Assertive |
ANS: D
Assertive communication takes a patient’s feelings and needs into account, yet honors the patient’s rights as an individual.
DIF: Cognitive Level: Comprehension REF: Page OBJ: 4
TOP: Communication KEY: Nursing Process Step: Implementation
MSC: NCLEX: Psychosocial Integrity
| a. | Anger |
| b. | Satisfaction that his needs are met |
| c. | Humiliation and worthlessness |
| d. | Confidence that his request will be granted |
ANS: C
Aggressive communication is highly destructive. Although anger may eventually come, the patient most likely feels humiliated first.
DIF: Cognitive Level: Application REF: Page OBJ: 7
TOP: Communication KEY: Nursing Process Step: Assessment
MSC: NCLEX: Psychosocial Integrity
| a. | Facilitates the formation of a positive nurse-patient relationship |
| b. | Manipulates the patient |
| c. | Assigns the patient a passive role |
| d. | Requires the patient to accept what the nurse says |
ANS: A
A positive nurse-patient relationship is facilitated by therapeutic communication.
DIF: Cognitive Level: Comprehension REF: Page OBJ: 10
TOP: Communication KEY: Nursing Process Step: N/A
MSC: NCLEX: N/A
| a. | Support |
| b. | Caring |
| c. | Active listening |
| d. | Interest |
ANS: C
When demonstrating active listening, the nurse must give his or her full attention and make an effort to understand both the verbal and nonverbal message.
DIF: Cognitive Level: Comprehension REF: Page OBJ: 5
TOP: Communication KEY: Nursing Process Step: Implementation
MSC: NCLEX: Psychosocial Integrity
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