A Guide to Computer User Support for Help Desk and Support Specialists 6e ByFred Beisse
A Guide to Computer User Support for Help Desk and Support Specialists 6e ByFred Beisse
$2.99
Chapter_03_Writing_for_End_Users
Complete Chapter Questions With Answers
Sample Questions Are Posted Below
1. The goal of technical writing is to communicate effectively and efficiently information that users need.
|
2. Documents organized in a tutorial format guide a reader step-by-step through the features of a program or the operation of a PC.
|
3. Documents organized in a reference format guide a reader step-by-step through the features of a program or the operation of a PC.
|
4. Documents organized in a reference format pull together all the information on a specific topic in a single section or chapter.
|
5. All users prefer online documentation to printed documentation because of its easy access to the information needed.
|
6. Since email messages are addressed primarily to other workers in a company, support specialists need not be overly concerned about their writing style in an email message.
|
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $499.00.$49.00Current price is: $49.00.
Original price was: $35.00.$25.00Current price is: $25.00.
Original price was: $30.00.$20.00Current price is: $20.00.
Original price was: $39.99.$19.99Current price is: $19.99.
Original price was: $40.00.$20.00Current price is: $20.00.