Chapter 13: Understanding Benefits of Change

Chapter 13: Understanding Benefits of Change

 

Complete Chapter Questions With Answers

 

Sample Questions Are Posted Below

 

Multiple Choice

Identify the choice that best completes the statement or answers the question.

 

____     1.   Which of the following is one reason why nurses often resist change?

1.	A lack of assertiveness
2.	The history of nursing
3.	Many nurses are passive–aggressive.
4.	Change often does not work.

 

 

____     2.   Which of the following is a characteristic of effective people?

1.	Opportunity-oriented
2.	Problem-oriented
3.	Management-oriented
4.	People-oriented

 

 

____     3.   Another term for accidental change is:

1.	unintentional change.
2.	unplanned change.
3.	short-term change.
4.	change by drift.

 

 

____     4.   Planned change usually comes from which of the following people?

1.	An individual supervisor
2.	An administrator
3.	An administrative group
4.	The director of nursing

 

 

____     5.   Kurt Lewin’s theory of change involves three phases. He called these three phases unfreezing, moving, and __________.

1.	refreezing
2.	completed
3.	restraining
4.	driving

 

 

____     6.   Forces that tell you not to take part in certain behaviors are:

1.	subjective forces.
2.	restraining forces.
3.	objective forces.
4.	good forces.

 

 

____     7.   Licensed practical nurses (LPNs) need to be able to identify both driving and restraining forces because they:

1.	allow the LPN to be a better nurse.
2.	allow the LPN to be a better manager.
3.	are key factors in making planned changes.
4.	allow the LPN to be more qualified for a job.

 

 

____     8.   Making a planned change in your job depends on your ability to:

1.	be selective in your choices.
2.	be the first to apply for a position.
3.	effectively use your network.
4.	make meaningful decisions.

 

MULTIPLE CHOICE

 

1. ANS:  2

Nurses often resist change because of the history of nursing. They have either not been taught how to deal with change or have not had role models for the process of change.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 1

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

2. ANS:  1

Effective people are opportunity-oriented, not problem-oriented.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 1

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

3. ANS:  4

Another term for accidental change is change by drift, which occurs as a result of an imbalance in the system.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 1

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Knowing

 

4. ANS:  3

Planned change usually comes from an administrative group or committee.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 1

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Knowing

 

5. ANS:  1

The three phases of change, according to Kurt Lewin, are unfreezing, moving, and refreezing, which are based on the two concepts of driving and restraining forces.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 3

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Knowing

 

6. ANS:  2

Restraining forces are the realities that tell you not to take part in certain behaviors. This force is one of two concepts that are the basis for Kurt Lewin’s theory of change.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 2

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Knowing

 

7. ANS:  3

Identification of both driving and restraining forces is necessary for change because it tells LPNs the reason behind certain behavior. Identification of these forces is also a key factor in making a planned change.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 2

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Understanding

 

8. ANS:  4

Planned change is the most effective and desirable form of change, and it requires meaningful decisions.

 

PTS:   1                    REF:   Chapter: 13    OBJ:   Objective: 2

KEY:  Content Area: Change | Integrated Processes: Caring | Client Need: Safe, Effective Care Environment | Cognitive Level: Knowing